SportsDirect.com

vicwatson

From their website -

QUESTION - Can I cancel my order?
ANSWER

We will try our best to cancel your order however please be aware that we can only cancel if the order has not progressed passed our picking stage. This is usually one hour after the order has been placed. To cancel please contact our customer service team by cancel@sportsdirect.com and you'll receive an email to confirm once this has been done for you. You can either cancel your entire order, or individual items. For additional information about cancelling your order check out our Terms and Conditions.


Yours hasn't passed the picking stage has it?

BargainSlayer

irish son wrote: »

Thanks but I think its to late, I ordered it yesterday, I think it says it has to be within an hour of original order

Cancel it anyway ! They will send the order more than one month from now... they didn't move a finger to pack your order yet. Call them up and tell them you want to cancel and then reorder without the pre-ordered item. If not tell them you will return all the items and never order again.

NATLOR

BargainSlayer wrote: »

Cancel it anyway ! They will send the order more than one month from now... they didn't move a finger to pack your order yet. Call them up and tell them you want to cancel and then reorder without the pre-ordered item. If not tell them you will return all the items and never order again.

From order to delivery is 3 to 4 days usually, don't know where you are getting your month from.Their C/S maybe non existant but their delivery is very efficent

Casey78

NATLOR wrote: »

From order to delivery is 3 to 4 days usually, don't know where you are getting your month from.Their C/S maybe non existant but their delivery is very efficent

It will take a month because one of the items is a pre order item.

NATLOR

Casey78 wrote: »

It will take a month because one of the items is a pre order item.

My bad

martyos121

Anyone know how to track a Sportdirect order?
I remember using DHL before but the order number isn't working in DHL tracking this time. Any other couriers I should try?

monicaali

martyos121 wrote: »

Anyone know how to track a Sportdirect order?
I remember using DHL before but the order number isn't working in DHL tracking this time. Any other couriers I should try?

i have placed an order a few days ago go into your order history and it will give you an option of actions in blue at the right hand side, click trackorder thereand it took me into dhl tracking

muggles

The order I received from them a couple of weeks ago was delivered with DHL. This was the tracking link used if it's any use to you to try the number again: http://www.dhl.co.uk/en/express/tracking.html

martyos121

Ah cheers guys, I was using the wrong number!

Casey78

The order I made on Saturday is waiting for me at my local parcel motel... I'm like a kid on christmas morning anytime I get a sports direct delivery...:)
I'm 36..:o

deisediva

Casey78 wrote: »

The order I made on Saturday is waiting for me at my local parcel motel... I'm like a kid on christmas morning anytime I get a sports direct delivery...:)
I'm 36..:o

That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come

Casey78

deisediva wrote: »

That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come

Is that on the DHL site or on the sports direct site? Because it still says awaiting courier delivery on the sports direct site for my order! Got a text from parcel motel though to say more order is ready for collection.

kneemos

Casey78 wrote: »

Is that on the DHL site or on the sports direct site? Because it still says awaiting courier delivery on the sports direct site for my order! Got a text from parcel motel though to say more order is ready for collection.

Delivery notices on SD can be all over the place.
I got a delivered to courier notice once two hours before the guy was knocking on the door.

deisediva

On Sports Direct site so maybe mine is on the way .

vicwatson

deisediva wrote: »

That was fast I ordered Sunday and my order is saying awaiting courier delivery. Other half waiting on runners think they will never come

I ordered Sat pm and arrived today

kneemos wrote: »

Delivery notices on SD can be all over the place.
I got a delivered to courier notice once two hours before the guy was knocking on the door.

They most certainly can, at least you got notice, I was awaiting the usual tracking number and lo behold the DHL arrives today - never got the tracking number !!

irish son

Thanks for the replies, after getting an automated response I emailed under another section that they couldn't have automated and stated my problem and they got back to me and cancelled the pre-ordered item so my order should be despatched soon, happy days

deadimmortal

MoodeRator wrote: »

Folks, you need to use the IE site that Davy linked to use the IRE20 code. ~It does not work on the uk site

EDIT: I also just got the option of a £10 rebate upon checkout

that £10 rebate is to trick you into signing up for a subscription service. But you can cancel before the trial ends so dont forget.


Terms and Conditions of Great British Discounts which includes a nominal charge of £1.95, and understand that after the 30 day trial period a monthly fee of £14.95 applies, but that I can cancel anytime during the trial period without any further charge.

frash

IRE20 for 20% off

MoodeRator

deadimmortal wrote: »

that £10 rebate is to trick you into signing up for a subscription service. But you can cancel before the trial ends so dont forget.


Terms and Conditions of Great British Discounts which includes a nominal charge of £1.95, and understand that after the 30 day trial period a monthly fee of £14.95 applies, but that I can cancel anytime during the trial period without any further charge.

I just came back to add exactly what you have posted. It is a complete con, you even have to apply for any rebates by mail! I would strongly advise everyone to avoid!

vicwatson

MoodeRator wrote: »

I just came back to add exactly what you have posted. It is a complete con, you even have to apply for any rebates by mail! I would strongly advise everyone to avoid!

+1, avoid, what a swizz, and to the untrained eye........

jhammer

frash wrote: »

IRE20 for 20% off

Cant find the 'Apply coupon' box on the site..am i missing something?

Nutzfahrzeuge

You can enter the voucher just before you choose the payment method

Think the options go - Paypal - Card - Voucher or coupon - apply voucher

GavRedKing

Was checking something last night, was about €22, forgot to order it, went to order it this morning and its down again to €14.

Happy days

Nemeses2050

GavRedKing wrote: »

Was checking something last night, was about €22, forgot to order it, went to order it this morning and its down again to €14.

Happy days

Thanks for that...just hopped over and seen my basket value has gone down, added a few more things...:D

JethroC

My biggest problem about the new site is that there are no reviews of any of the items so I queried their customer services about getting the reviews from the UK site linked up with the Irish site...this is the reply I got :


Thank you for your email.

This is a new website and stands alone from the UK site.

At the moment there are no plans to transfer this information over but reviews are constantly being left on the website.

We are sorry for any inconvenience caused on this occasion.

Kind regards,
Chris
Customer Services



Brilliant...so no way of getting to look at reviews unless I check the UK site by using a vpn or a proxy.
They really value their customers don't they?

deisediva

My order arrived today delighted that it came so fast was expecting delays when the 20% off was on

Sunny Dayz

Will Sports Direct have any black Friday codes or best to go with IRE20?

BargainSlayer

Sunny Dayz wrote: »

Will Sports Direct have any black Friday codes or best to go with IRE20?

20% off is pretty rare on sportsdirect .... and i don't think there will be any Black Friday offers

Sunny Dayz

BargainSlayer wrote: »

20% off is pretty rare on sportsdirect .... and i don't think there will be any Black Friday offers

Cheers, put in an order there for trainers and tops for the young lad

Soarer

Got an email mentioning the 20%, but also you get a €12 voucher for every €60 spent. But then there's an asterix and " terms and conditions apply", but can't find anything.
Anyone know how it'll work?

Loopy the Squirrel

Sunny Dayz wrote: »

Will Sports Direct have any black Friday codes or best to go with IRE20?

Soarer wrote: »

Got an email mentioning the 20%, but also you get a €12 voucher for every €60 spent. But then there's an asterix and " terms and conditions apply", but can't find anything.
Anyone know how it'll work?

.co.uk site anyway is,

Sports Direct>
For every £50 spend spent you get a £10 voucher to spend in store or online. With no upper limit. So £500 spend you get a £100 credit!!! You can then spend the voucher between 2nd December 2014 and Xmas eve 2015.
So basically 20% off on every £50 spent!

There's your Ts & Cs. Raged as spent over €200 a couple of hours ago...nearly put ya off going near them again...sickened.

Soarer

Thanks Loopy.

Doing the dog on it, I wonder if its possible to spend €120 after 20% discount, get 2no. €12 vouchers, buy something else using the 20%, then use your 2no. €12 vouchers against it?

calex71

Loopy the Squirrel wrote: »

.co.uk site anyway is,




There's your Ts & Cs. Raged as spent over €200 a couple of hours ago...nearly put ya off going near them again...sickened.

Surely you could have cancelled and just reordered again no

stoutykid

Has shipping gone back up to €5.99 now...?

monicaali

stoutykid wrote: »

Has shipping gone back up to €5.99 now...?

if it's under 100 , over 100 shipping is 1euro

stoutykid

thanks...:)

fifib

got email last night with 20% off code but cant see anywhere to put the damn thing in before going to paypal page..any ideas?

monicaali

fifib wrote: »

got email last night with 20% off code but cant see anywhere to put the damn thing in before going to paypal page..any ideas?

You can enter the voucher just before you choose the payment method

something like this - Paypal - Card - Voucher or coupon - apply voucher

Nemeses2050

stoutykid wrote: »

Has shipping gone back up to €5.99 now...?

Yep, that's what I paid but the prices of some stuff have come down yesterday and with 20% off, it isn't too bad.

Nemeses2050

monicaali wrote: »

You can enter the voucher just before you choose the payment method

something like this - Paypal - Card - Voucher or coupon - apply voucher

+1, select the Coupon thing first then select paypal for payment

monicaali

Nemeses2050 wrote: »

Yep, that's what I paid but the prices of some stuff have come down yesterday and with 20% off, it isn't too bad.

i ordered on sunday, and paid 1 euro and its still the same 5.99 orders under 100 and 1euro for orders above 100

Only

Has anyone gotten the €12 off €60 spend?
I ordered a pair of runners 2 days ago and just did a dummy order now to see if its worth cancelling and re-ordering but I go the whole way through to payment details and there's no mention of the €12

Nemeses2050

Only wrote: »

Has anyone gotten the €12 off €60 spend?
I ordered a pair of runners 2 days ago and just did a dummy order now to see if its worth cancelling and re-ordering but I go the whole way through to payment details and there's no mention of the €12

I did get a £ 10 rebate offer after I completed my payment...but someone said there's a hidden subscription in it...so I didn't bother about it.

Nemeses2050

monicaali wrote: »

i ordered on sunday, and paid 1 euro and its still the same 5.99 orders under 100 and 1euro for orders above 100

After price reductions my order was below 100...so I had to pay 5.99 but with 20% off it worked much cheaper...so i'm a happy camper..:D

Only

Nemeses2050 wrote: »

I did get a £ 10 rebate offer after I completed my payment...but someone said there's a hidden subscription in it...so I didn't bother about it.

I got that when I did my order a couple of days ago - it's a 'standard' 'offer' they have that you have to subscribe to but this €12 thing is something different.
Can't seem to find any trace of it though only on the home page

EuskalHerria

Is there a discount code available? Or have the codes that were emailed account specific?

monicaali

EuskalHerria wrote: »

Is there a discount code available? Or have the codes that were emailed account specific?

IRE20

Local_Chap

Only wrote: »

Has anyone gotten the €12 off €60 spend?
I ordered a pair of runners 2 days ago and just did a dummy order now to see if its worth cancelling and re-ordering but I go the whole way through to payment details and there's no mention of the €12

Only wrote: »

I got that when I did my order a couple of days ago - it's a 'standard' 'offer' they have that you have to subscribe to but this €12 thing is something different.
Can't seem to find any trace of it though only on the home page

After you make your order you get an email saying they will send the voucher to you either on but not before Tuesday 2nd of Decemebr or after the order had been dispatched.

Voucher will only be valid from 2th December 2014 to 24th December 2015.

Only

Local_Chap wrote: »

After you make your order you get an email saying they will send the voucher to you either on but not before Tuesday 2nd of Decemebr or after the order had been dispatched.

Voucher will only be valid from 2th December 2014 to 24th December 2015.

Thanks!
May as well cancel and reorder so

ETA - Emialed them to cancel the order or if they could apply the voucher - no joy - say they can't cancel or make changes .. oh well

TitianGerm

Looking to pick the mother up a pair of runners on this. How long does it usually take for shipping ?