SportsDirect.com

Skerries

yes Adidas are so inconsistent with sizes
I need to go up a size in shoes but down at least 1 or possibly even 2 sizes in tops

rob316

I just go into sports direct in heatons, try out what I like and then buy it online for much cheaper. Never an issue returning stuff I dont like then,

corks finest

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

huddlejonny

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

Get an insurance claim form from your local Fastway depot, it is up to them to reimburse you. It will take awhile but you should eventually get your money back.

bren2001

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

Not really SD's fault at all. I'd be shocked if any company refunded you, they never received the item back. I'll certainly be wary of using Fastway in future tho.

corks finest

huddlejonny wrote: »

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

Get an insurance claim form from your local Fastway depot, it is up to them to reimburse you. It will take awhile but you should eventually get your money back.

Thanks, luckily ,pure coincidence,guy I spoke to in fastway knew me from years ago, promised the other day he'd sort it

corks finest

bren2001 wrote: »

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

Not really SD's fault at all. I'd be shocked if any company refunded you, they never received the item back. I'll certainly be wary of using Fastway in future tho.

Ref fastway no choice when ordering from SD,,,, ordered boots for the kid a few days ago from lifestyle online,e90,to e45,to e36,big lifestyle sale now on ,15 plus another 15 per cent off,nighline delivered within 4 days of ordering,with tracking, great service

OmegaGene

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

That’s not sports directs fault at all

corks finest

OmegaGene wrote: »

corks finest wrote: »

Be aware,using SD for years, ordered boots for kid, wrong item arrived,sent it back via courier fastway, but courier forgot to scan item,hence SD didn't receive it,opened dispute with pay Pal but because SD didn't physically receive it in out of pocket,just be aware (6 weeks later still not reimbursed, fastway promised they'll sort it,,,,Google SD customer care to see similar complaints,learned my lesson no more sports direct for me

That’s not sports directs fault at all

Emailed them ref their couriers mismanagement etc,at least a dozen times,plus fastway emailed them ref refunding me from he couriers side no joy,,,,,do yourself a favour and Google SD customer complaints

OmegaGene

corks finest wrote: »

Emailed them ref their couriers mismanagement etc,at least a dozen times,plus fastway emailed them ref refunding me from he couriers side no joy,,,,,do yourself a favour and Google SD customer complaints

No need for me to google anything
It’s an issue between yourself and the courier, they didn’t scan it and they didn’t deliver it so it’s lost and their fault
Claim from fastway if you have a receipt from them then it shouldn’t be a problem

corks finest

OmegaGene wrote: »

corks finest wrote: »

Emailed them ref their couriers mismanagement etc,at least a dozen times,plus fastway emailed them ref refunding me from he couriers side no joy,,,,,do yourself a favour and Google SD customer complaints

No need for me to google anything
It’s an issue between yourself and the courier, they didn’t scan it and they didn’t deliver it so it’s lost and their fault
Claim from fastway if you have a receipt from them then it shouldn’t be a problem

Understand that fully,but SD have an obligation to customers ref shoddy fastway courier driver,who picked up my return, failed to scan it,and then just dumped it somewhere in their warehouse in little island, know if I fcuked up at a job I'd be hauled over the coals

corks finest

corks finest wrote: »

Understand that fully,but SD have an obligation to customers ref shoddy fastway courier driver,who picked up my return, failed to scan it,and then just dumped it somewhere in their warehouse in little island, know if I fcuked up at a job I'd be hauled over the coals

No they don't.

corks finest

Deleted User wrote: »

corks finest wrote: »

Understand that fully,but SD have an obligation to customers ref shoddy fastway courier driver,who picked up my return, failed to scan it,and then just dumped it somewhere in their warehouse in little island, know if I fcuked up at a job I'd be hauled over the coals

No they don't.

That's your opinion,I differ

corks finest

corks finest wrote: »

That's your opinion,I differ

It's not an opinion related statement. You stated that Sports Direct are obliged to do something. If they are obliged to do it and haven't done it, you should be suing.

SIRREX

corks finest wrote: »

That's your opinion,I differ

I was one of the saddos who actually read through the terms when Sports Direct changed their delivery services a couple of years ago, and it specifically says that you are entering into a contract with the couriers for delivery, not Sports direct, so Fastway is you only recourse for reimbursment.

OmegaGene

corks finest wrote: »

That's your opinion,I differ

Sports direct didn’t get the item or items back so they aren’t going to refund you and I don’t blame them at all
That’s between you and the courier
If the item or items didn’t get to you in the first place when you ordered them would you pay them ? No lol
To get a refund it’s your responsibility to ensure it’s delivered back to the company and PayPal will expect proof of returned item being delivered to get a refund also

bren2001

corks finest wrote: »

That's your opinion,I differ

You chose to return the products using Fastway. You entered a contract with them which has nothing to do with SD. There were other free methods of returning the product e.g. if you paid via Paypal you could have availed of the free returns and used Nightline.

ando

corks finest wrote: »

but SD have an obligation to customers ref shoddy fastway courier driver

These kind of blind comments on a smaller company could destroy its reputation simply by word of mouth when in this scenario it’s obvious that the company you’re badmouthing and trying to convince others of their bad service have actually nothing to do with your problem!!

I can understand why you're p1ssed and trying to get your money back but attempting to deface a companies reputation that has no responsibilities towards the issue is not the way to do it

bren2001

bren2001 wrote: »

You chose to return the products using Fastway. You entered a contract with them which has nothing to do with SD. There were other free methods of returning the product e.g. if you paid via Paypal you could have availed of the free returns and used Nightline.

I finally activated the free returns thing on PayPal (luckily haven't had any use for it so far), and then after I signed up it says it's limited to 6 returns up until the end of December last year...

OmegaGene

Basil3 wrote: »

I finally activated the free returns thing on PayPal (luckily haven't had any use for it so far), and then after I signed up it says it's limited to 6 returns up until the end of December last year...

Free returns was great while it lasted, I think I used it a dozen times, shame it’s gone now though. It may comeback fingers crossed
Most of my returns are now done via parcel motel and then onto whatever returns service the company is using in the uk, normally collect plus
It’s a slow tedious process but it’s yet to fail me

corks finest

bren2001 wrote: »

corks finest wrote: »

That's your opinion,I differ

You chose to return the products using Fastway. You entered a contract with them which has nothing to do with SD. There were other free methods of returning the product e.g. if you paid via Paypal you could have availed of the free returns and used Nightline.

Didn't choose fastway,it's part of SD returns policy

corks finest

bren2001 wrote: »

corks finest wrote: »

That's your opinion,I differ

You chose to return the products using Fastway. You entered a contract with them which has nothing to do with SD. There were other free methods of returning the product e.g. if you paid via Paypal you could have availed of the free returns and used Nightline.

Didn't choose fastway,it's part of SD returns policy

OmegaGene

corks finest wrote: »

Didn't choose fastway,it's part of SD returns policy

We do our best to ensure all of our customers enjoy a happy shopping experience with SportsDirect.com Ireland however occasionally you may need to return an item.

In store purchases
Please return your purchases to either the store you purchased from or your local store.

Online purchases
To return an item(s) firstly print the Returns Form, complete it and return it with your invoice and goods to:

Customer Returns,
Unit B,
Brook Park East,
Shirebrook.
NG20 8RY.

We would recommend that you return your items via registered post. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product.

Personalised Items are non-returnable. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.

If a full refund including the original delivery costs is required, we need to be informed fourteen (14) days after the receipt of the order. The order must be then returned to us within fourteen (14) days after we have been informed of the cancellation, however you will be responsible for the cost of returns the goods to us. If a return is payable to you we will process the refund as soon as possible and, in any case within fourteen (14) days of receipt of the original order back to us.

The returned goods do not need to be in their original packaging however they need to be in a sellable condition. Return postage is at your own cost and risk.

You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.

corks finest

Parcel connect ,e6.95,payzone agent,to fastway courier,to SD(that's the plan ) versus registered mail e36.00 ,which would u have picked

OmegaGene

corks finest wrote: »

Parcel connect ,e6.95,payzone agent,to fastway courier,to SD(that's the plan ) versus registered mail e36.00 ,which would u have picked

but you stated that using fastway was part of the returns policy and thats nonsense really, i would have used parcel motel or parcel wizard but thats beside the point.

you left it at a payzone ? anything could have happened to it, did fastway collect it or did someone else collect it by mistake ? who knows

your consumer issue is with fastway not sports direct

bren2001

corks finest wrote: »

Didn't choose fastway,it's part of SD returns policy

You could have sent it back using any method you wanted. If you wanted to return it for free, Fastway were the option provided by SD. As I've already pointed out, you could have availed of the Paypal return scheme and used any method you wanted; An Post, Nightline/Parcel Motel, DHL etc. any one of these methods would have also been free.

That's what I mean when I say you chose Fastway. Your issue really has nothing to do with SD. I'm not really sure why you think they are at fault. They never received the item. If they issued you a refund, then anyone could pretend to post something back to them.

corks finest

OmegaGene wrote: »

corks finest wrote: »

Parcel connect ,e6.95,payzone agent,to fastway courier,to SD(that's the plan ) versus registered mail e36.00 ,which would u have picked

but you stated that using fastway was part of the returns policy and thats nonsense really, i would have used parcel motel or parcel wizard but thats beside the point.

you left it at a payzone ? anything could have happened to it, did fastway collect it or did someone else collect it by mistake ? who knows

your consumer issue is with fastway not sports direct

Fastway collection,googled it and AFAIK courier who delivered needed to be same who returned it,and after getting the ridiculous price from an post ,I had no choice but to use the fastway service,I mean u tell me,item cost less than the cost of registered mail

corks finest

corks finest wrote: »

AFAIK courier who delivered needed to be same who returned it

You were incorrect.

corks finest wrote: »

I had no choice but to use the fastway service

You did have a choice.

corks finest wrote: »

I mean u tell me,item cost less than the cost of registered mail

What would you like me to tell you? Sports Direct are responsible because you chose the cheapest return method?

OmegaGene

corks finest wrote: »

Fastway collection,googled it and AFAIK courier who delivered needed to be same who returned it,and after getting the ridiculous price from an post ,I had no choice but to use the fastway service,I mean u tell me,item cost less than the cost of registered mail

Your google machine must be broken lol
You have a choice of who you use as a courier once it gets back to the company with proof you get a refund
It hasn’t got back so they won’t refund simples

irishproduce

THere was a promo running there last week where they had 20% off using the app. I take it that is gone? Had a look there and no sign on the main site.
Any promo on that boardsies know of?

irishproduce

THere was a promo running there last week where they had 20% off using the app. I take it that is gone? Had a look there and no sign on the main site.
Any promo on that boardsies know of?

Fanny Wank

Just got a push notification that there's 50% off under armour. Not sure if it's all stock or selected (didn't look as I don't need anything)

JJayoo

20% off would have been great

dashcamdanny

does it usually take 2 weeks for delivery ?

byte

dashcamdanny wrote: »

does it usually take 2 weeks for delivery ?

My last two orders arrived in a week.

rockihudson

20% off via app until 15th July

Mr E

^^ https://ie.sportsdirect.com/app

Seve OB

do you ever notice that sometimes if you go on the uk website they have different items for sale than if you go on the irish version?

Seve OB

and I just downloaded the app.... it is the uk version.
is there an irish app?

lazyman

Seve OB wrote: »

and I just downloaded the app.... it is the uk version.
is there an irish app?

Change the currency to euro in the settings

Seve OB

lazyman wrote: »

Change the currency to euro in the settings

yes, but there are 2 separate sites.

the app is linked to the uk site. I was just wondering if there is an app linked to the irish site.

green123

Seve OB wrote: »

yes, but there are 2 separate sites.

the app is linked to the uk site. I was just wondering if there is an app linked to the irish site.

The uk site has much more items listed.
Why do you want the Irish site ?

OmegaGene

green123 wrote: »

The uk site has much more items listed.
Why do you want the Irish site ?

Agreed

mac.in

'20% off' extended for unknown number of days.

JJayoo

Brilliant sale

Make sure to set it to price Low-high as you can find some bargains.

Also check out the brand Lee cooper, they seem to be trying to give the stuff away.

karkar athlete

Did anyone get a FAI 'Sportsdirect' soccer camp 20% voucher this year?

There was a 20% one knocking here last year which you could use in store which I got great use out of, especially for back to school.

mac.in

mac.in wrote: »

'20% off' extended for unknown number of days.

Hopefully it will last until Wednesday aka payday

Any free p&p codes?

vicwatson

karkar athlete wrote: »

Did anyone get a FAI 'Sportsdirect' soccer camp 20% voucher this year?

There was a 20% one knocking here last year which you could use in store which I got great use out of, especially for back to school.

Hardly work alongside??

Kuva

20% off ends midnight, can't log in...

"This email address or password is incorrect"

No it's not you w*nkers.




________________________________

Made new account, couldn't use usual email as already registered, so new one, got logged in, can't change to euro, some dumb SOABITCH made this app.

Look at all the app review complaints!


_______________________________________

Cleared cache, logged out just to see would it fix it, went to log back in......

"This email address or password is incorrect"

HOLY HELL!!:mad::mad::mad::mad::mad::mad:


_________________________________

APP DELETED.

bailey99

Been using the APP for months, never had a problem.

Kuva wrote: »

20% off ends midnight, can't log in...

"This email address or password is incorrect"

No it's not you w*nkers.




________________________________

Made new account, couldn't use usual email as already registered, so new one, got logged in, can't change to euro, some dumb SOABITCH made this app.

Look at all the app review complaints!


_______________________________________

Cleared cache, logged out just to see would it fix it, went to log back in......

"This email address or password is incorrect"

HOLY HELL!!:mad::mad::mad::mad::mad::mad:


_________________________________

APP DELETED.