Broadband supplier

flower tattoo

My current satellite broadband provider is having issues with a mast. They are going to close it down and try to get us broadband using a different mast. If that doesn't work they will remove their equipment.
I have found another provider but they are looking for €250 installation fee. What happens to the €300 I paid 4 years ago to my original supplier??

foggy_lad

flower tattoo wrote: »

My current satellite broadband provider is having issues with a mast. They are going to close it down and try to get us broadband using a different mast. If that doesn't work they will remove their equipment.
I have found another provider but they are looking for €250 installation fee. What happens to the €300 I paid 4 years ago to my original supplier??

You should may get that back when they take back the equipment as it is usually sometimes a deposit but may be for the installation of the equipment.

dudara

Depends on what kind of charge that €300 was? Do you have the original contract or details available?

flower tattoo

dudara wrote: »

Depends on what kind of charge that €300 was? Do you have the original contract or details available?

I'll have to check later, but it was to install the equipment. The was bought out a couple of years later so any paperwork is in a different company name anyway.

jor el

The money you paid one supplier to install equipment has nothing to do with the money you may have to pay another to install equipment. You won't get an installation charge back, and it will mean nothing to the 2nd supplier.

flower tattoo

Yeah I understand that, just meant have I any come back against the first company- its not my choice to end the contract. Sorry if that wasn't clear.

MagicMarker

If you had paid the €300 4 months ago then I'd say you should get it back, but I think it's expecting a bit much after 4 years of service.