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Think I've got a virus; not sure....

  • 27-01-2012 9:09pm
    #1
    Moderators, Sports Moderators Posts: 42,610 Mod ✭✭✭✭


    Last night as I was surfing the net (nothing bad, though, just gmail and boards.ie), my computer crashed. I had to turn it off and on, but when I turned it back on, problems started. I get to my desktop but no icons load. The bar down the bottom seems to freeze, as mousing over it brings up the circle "loading" thing. The only thing that seems to work is the sticky note pad which autoloads. Ctrl-alt-delete does nothing, and the only way I can turn off my computer is by holding in the power button.

    I started it up in safe mode and noticed that McAfee is having trouble keeping realtime scanning on, as everytime I turn it on, it turns itself back off. I ran Malware Bytes, and that found 9 problems and dealt with them, but when I restarted, the main problem of the desktop not loading remained. I cannot do a system restore since it has no back up to revert to :/

    I've no idea what to do with this. I'd really appreciate any help or advice here :(


Comments

  • Site Banned Posts: 1,167 ✭✭✭ASJ112


    can you post the mbam log ?


  • Moderators, Sports Moderators Posts: 42,610 Mod ✭✭✭✭Lord TSC


    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    www.malwarebytes.org

    Database version: v2012.01.27.03

    Windows 7 x64 NTFS (Safe Mode/Networking)
    Internet Explorer 8.0.7600.16385
    (**Removed my laptop details here**) [administrator]

    Protection: Disabled

    27/01/2012 16:01:10
    mbam-log-2012-01-27 (16-01-10).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 564180
    Time elapsed: 1 hour(s), 28 minute(s), 53 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 1
    HKLM\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command| (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Dave's New Laptop\AppData\Local\icw.exe" -a "C:\Program Files (x86)\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and repaired successfully.

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 8
    C:\Users\Dave's New Laptop\AppData\Local\xbs.exe (Trojan.ExeShell.Gen) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Local\Temp\0.4453618009727097.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Local\Temp\0.5951804658271556.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Roaming\Adobe\shed\thr1.chm (Malware.Trace) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Roaming\Adobe\plugs\mmc113.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Roaming\Adobe\plugs\mmc140.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Roaming\Adobe\plugs\mmc239.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    C:\Users\Dave's New Laptop\AppData\Roaming\Adobe\plugs\mmc90.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

    (end)


  • Site Banned Posts: 1,167 ✭✭✭ASJ112


    got a few nasty things, no doubt more hiding. Do this in safe mode if you need to

    download and run combofix, post the log it gives you

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix


  • Moderators, Sports Moderators Posts: 42,610 Mod ✭✭✭✭Lord TSC


    Ok, I'm posting the logs below. Before I do, I should note that I set the Combofix thing running and when I came back an hour later, it seemed to have restarted my computer and booted it normally, and that it looks like the problem is "fixed". I'll post the logs though in case there's still something wrong and this is only a temporary respite, and I'd appreciate if anyone could tell me what they mean cause I don't have a clue :S

    Either way, thanks for suggesting Combofix if it has worked :D

    ============

    ComboFix 12-01-28.01 - Dave's New Laptop 28/01/2012 9:33.1.4 - x64 NETWORK
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.353.1033.18.6005.5157 [GMT 0:00]
    Running from: c:\users\Dave's New Laptop\Downloads\ComboFix.exe
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    * Created a new restore point
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    c:\users\Dave's New Laptop\AppData\Local\._Revolution_
    c:\users\Dave's New Laptop\AppData\Roaming\Adobe\plugs
    c:\users\Dave's New Laptop\AppData\Roaming\Adobe\shed
    c:\users\Dave's New Laptop\Documents\~WRL1967.tmp
    c:\windows\system32\java.exe
    c:\windows\system32\jucheck.exe
    c:\windows\system32\jusched.exe
    c:\windows\SysWow64\jucheck.exe
    c:\windows\SysWow64\jusched.exe
    D:\install.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2011-12-28 to 2012-01-28 )))))))))))))))))))))))))))))))
    .
    .
    2012-01-27 16:00 . 2012-01-27 16:00
    d
    w- c:\users\Dave's New Laptop\AppData\Roaming\Malwarebytes
    2012-01-27 16:00 . 2012-01-27 16:00
    d
    w- c:\programdata\Malwarebytes
    2012-01-27 16:00 . 2012-01-27 16:00
    d
    w- c:\program files (x86)\Malwarebytes' Anti-Malware
    2012-01-27 16:00 . 2011-12-10 15:24 23152 ----a-w- c:\windows\system32\drivers\mbam.sys
    2012-01-11 10:16 . 2011-10-26 05:22 366592 ----a-w- c:\windows\system32\qdvd.dll
    2012-01-11 10:16 . 2011-10-26 05:22 1572864 ----a-w- c:\windows\system32\quartz.dll
    2012-01-11 10:16 . 2011-10-26 04:28 1328640 ----a-w- c:\windows\SysWow64\quartz.dll
    2012-01-11 10:16 . 2011-10-26 04:28 514560 ----a-w- c:\windows\SysWow64\qdvd.dll
    2012-01-11 10:15 . 2011-11-17 07:14 1739160 ----a-w- c:\windows\system32\ntdll.dll
    2012-01-11 10:15 . 2011-11-17 05:41 1292592 ----a-w- c:\windows\SysWow64\ntdll.dll
    2012-01-11 10:14 . 2011-11-19 15:07 77312 ----a-w- c:\windows\system32\packager.dll
    2012-01-11 10:14 . 2011-11-19 14:06 67072 ----a-w- c:\windows\SysWow64\packager.dll
    2012-01-10 15:48 . 2012-01-10 15:48
    d
    w- c:\users\Dave's New Laptop\AppData\Local\SWTOR
    2012-01-10 14:31 . 2012-01-10 14:31
    d
    w- c:\program files (x86)\Electronic Arts
    2012-01-10 09:56 . 2012-01-10 09:56
    d
    w- c:\program files (x86)\SystemRequirementsLab
    2012-01-04 12:43 . 2012-01-04 12:45
    d
    w- c:\users\Dave's New Laptop\AppData\Roaming\Red Alert 3
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2011-11-26 19:47 . 2011-11-26 19:47 178800 ----a-w- c:\windows\SysWow64\CmdLineExt_x64.dll
    2011-11-24 05:00 . 2011-12-13 21:34 3141632 ----a-w- c:\windows\system32\win32k.sys
    2011-11-05 05:26 . 2011-12-13 21:35 1197568 ----a-w- c:\windows\system32\wininet.dll
    2011-11-05 05:23 . 2011-12-13 21:34 57856 ----a-w- c:\windows\system32\licmgr10.dll
    2011-11-05 05:17 . 2011-12-13 21:34 2048 ----a-w- c:\windows\system32\tzres.dll
    2011-11-05 04:35 . 2011-12-13 21:35 981504 ----a-w- c:\windows\SysWow64\wininet.dll
    2011-11-05 04:34 . 2011-12-13 21:34 44544 ----a-w- c:\windows\SysWow64\licmgr10.dll
    2011-11-05 04:30 . 2011-12-13 21:34 2048 ----a-w- c:\windows\SysWow64\tzres.dll
    2011-11-05 04:07 . 2011-12-13 21:34 482816 ----a-w- c:\windows\system32\html.iec
    2011-11-05 03:28 . 2011-12-13 21:34 386048 ----a-w- c:\windows\SysWow64\html.iec
    2011-11-05 03:25 . 2011-12-13 21:34 1638912 ----a-w- c:\windows\system32\mshtml.tlb
    2011-11-05 02:55 . 2011-12-13 21:34 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
    2011-11-02 08:31 . 2011-08-18 18:31 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Steam"="c:\program files (x86)\Steam\steam.exe" [2011-11-03 1242448]
    "ISUSPM Startup"="c:\progra~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2005-02-16 221184]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-11-18 98304]
    "Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
    "PDVDDXSrv"="c:\program files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
    "Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2009-06-24 409744]
    "Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]
    "DellSupportCenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-06-24 1484856]
    "UpdatePDRShortCut"="c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-12-03 218408]
    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2008-05-27 413696]
    "SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
    "ISUSScheduler"="c:\program files (x86)\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-16 81920]
    "DNS7reminder"="c:\program files (x86)\Nuance\NaturallySpeaking10\Ereg\Ereg.exe" [2007-04-16 259624]
    "Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
    "c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"="c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" [2011-10-06 559616]
    "Launcher"="c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2010-02-11 165184]
    .
    c:\users\Dave's New Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    MagicDisc.lnk - c:\program files (x86)\MagicDisc\MagicDisc.exe [2010-6-17 576000]
    .
    c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
    @=""
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
    @=""
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-18 136176]
    R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-07-07 195336]
    R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe [2009-07-26 25832]
    R3 EagleX64;EagleX64;c:\windows\system32\drivers\EagleX64.sys [x]
    R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-18 136176]
    R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
    R3 SaiK0CCC;SaiK0CCC;c:\windows\system32\DRIVERS\SaiK0CCC.sys [x]
    R3 SaiU0CCC;SaiU0CCC;c:\windows\system32\DRIVERS\SaiU0CCC.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [x]
    S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [x]
    S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d29e7c5b1ea33de7\AESTSr64.exe [2009-03-02 89600]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
    S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-06-15 249648]
    S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-24 652872]
    S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
    S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 355440]
    S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2010-05-31 244840]
    S2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-05-31 148520]
    S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2010-03-04 658656]
    S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Acceler.sys [x]
    S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
    S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
    S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
    S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
    S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdgx64.sys [x]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    *Deregistered* - mfeavfk01
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-01-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-18 18:31]
    .
    2012-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-18 18:31]
    .
    .
    x86-64
    .
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-12-14 487424]
    "Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4968960]
    "QuickSet"="c:\program files\Dell\QuickSet\QuickSet.exe" [2009-11-03 3168336]
    "ProfilerU"="c:\program files\Saitek\SD6\Software\ProfilerU.exe" [2010-04-23 378880]
    "SaiMfd"="c:\program files\Saitek\SD6\Software\SaiMfd.exe" [2010-04-23 195072]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs"=0x0
    .
    Supplementary Scan
    .
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
    Trusted Zone: clonewarsadventures.com
    Trusted Zone: freerealms.com
    Trusted Zone: soe.com
    Trusted Zone: sony.com
    TCP: DhcpNameServer = 192.168.1.254
    DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://192.168.1.126:81/codebase/IPCam902.cab
    FF - ProfilePath - c:\users\Dave's New Laptop\AppData\Roaming\Mozilla\Firefox\Profiles\exav5fzh.default\
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: GameFOX: {6dd0bdba-0a02-429e-b595-87a7dfdca7a1} - %profile%\extensions\{6dd0bdba-0a02-429e-b595-87a7dfdca7a1}
    FF - Ext: Text-to-Image: {f701c26a-479a-4724-b4f1-870db12f063c} - %profile%\extensions\{f701c26a-479a-4724-b4f1-870db12f063c}
    FF - Ext: Linkification: {35106bca-6c78-48c7-ac28-56df30b51d2a} - %profile%\extensions\{35106bca-6c78-48c7-ac28-56df30b51d2a}
    FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
    FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
    FF - user.js: network.protocol-handler.warn-external.dnupdate - false
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-Locked - (no file)
    Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
    Toolbar-Locked - (no file)
    HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
    AddRemove-TEW2005 - c:\users\DAVE'S~1\TEW2005\UNWISE.EXE
    .
    .
    .
    LOCKED REGISTRY KEYS
    .
    [HKEY_USERS\S-1-5-21-3681549371-3324103390-1180873391-1001\Software\SecuROM\License information*]
    "datasecu"=hex:4d,44,9a,71,49,dd,de,4c,63,84,07,75,39,85,6c,31,40,d8,35,4d,dd,
    4a,44,6a,a5,04,93,5b,f7,44,e5,89,16,f0,51,2d,f4,9c,53,0d,b9,69,52,cb,59,e1,\
    "rkeysecu"=hex:ca,92,21,70,7b,a4,be,64,85,17,ef,6d,ce,4c,65,0f
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.10"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
    "SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
    00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    Other Running Processes
    .
    c:\windows\system32\DRIVERS\o2flash.exe
    c:\program files (x86)\CyberLink\Shared Files\RichVideo.exe
    c:\program files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
    c:\program files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
    c:\program files (x86)\Apple Software Update\SoftwareUpdate.exe
    c:\program files (x86)\Dell Support Center\bin\sprtsvc.exe
    c:\program files (x86)\Common Files\Steam\SteamService.exe
    .
    **************************************************************************
    .
    Completion time: 2012-01-28 10:04:47 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-01-28 10:04
    .
    Pre-Run: 174,737,215,488 bytes free
    Post-Run: 175,638,388,736 bytes free
    .
    - - End Of File - - 2C811D673FBD1913ADA7429DE1123BAA


  • Site Banned Posts: 1,167 ✭✭✭ASJ112


    looks good, one final step then you are all done

    download OTL.exe


    http://oldtimer.geekstogo.com/OTL.exe


    paste this into the custom scan/fixes box


    :Commands
    [PURITY]
    [EMPTYTEMP]
    [EMPTYFLASH]
    [RESETHOSTS]
    [EMPTYJAVA]
    [CREATERESTOREPOINT]
    [Reboot]
    :Files
    ipconfig /flushdns /c


    click Run Fix. Let it reboot your PC if it needs to. On reboot, re-open OTL and click the Cleanup Button. It will remove itself and combofix

    Voila all done


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  • Moderators, Sports Moderators Posts: 42,610 Mod ✭✭✭✭Lord TSC


    About to do that now. Thanks for being so helpful.

    Quick thing though; The laptop was running fine all day but crashed again this evening and seemed to revert back to the blank desktop state. I've run Combofix and it seems to have fixed it again though.

    I'm worried it's something else now though; when I ran Combofix, it rebooted the computer again. This time I was watching it though and I noticed that after the reboot, it took the desktop 15 minutes or so to load up behind the "Preparing Log Report; Do Not run any programs until Combofix has finished" box. Now I'm worried I misdiagnosed and that it's not that it's not loading at all but that it's just taking AAAAAAAGES for the desktop to load :/

    I also noticed Firefox was playing up after the combofix fix. Should I uninstall it to be safe?


  • Site Banned Posts: 1,167 ✭✭✭ASJ112


    try combofix in safe mode


    do this too, open OTL click the Quick Scan button, post the log it gives.


  • Registered Users, Registered Users 2 Posts: 3,191 ✭✭✭uncle_sam_ie


    This sounds more like a hardware failure. PSU or GPU maybe.


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