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Sky On-Demand (formerly Anytime) [Merged]

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Comments

  • Registered Users, Registered Users 2 Posts: 19,032 ✭✭✭✭adox


    I've disconnected my Ethernet cable from the Sky box. The service is brutal and not worth the effort.


  • Registered Users, Registered Users 2 Posts: 130 ✭✭Verso


    gaz15 wrote: »
    Got one the wireless routers in the door today, cannot for the life of me get it connected. Changed wireless security from wep to wpa, reset sky router, reset broadband router and it's still not picking up the signal! At moment the yellow light on front it constantly flashing and on screen says, local and service connection fail and ip address= 0.0.0.0.

    Any ideas?

    Same here. Everything O.K. when setting up but when I entered the necessary password I got the same result as yourself. I wasted a whole afternoon but still could not get any connection no matter what way I entered the password - either in upper case or lower case letters. I tested the cable and it is O.K.

    In the end I connected an old router direct into the ethernet and this worked no bother.

    As regards to the Sky wireless router, this still would not pick up anything even when the router was in the same room!

    In the end I just gave up.


  • Registered Users, Registered Users 2 Posts: 728 ✭✭✭robert muldoon


    Verso wrote: »

    Same here. Everything O.K. when setting up but when I entered the necessary password I got the same result as yourself. I wasted a whole afternoon but still could not get any connection no matter what way I entered the password - either in upper case or lower case letters. I tested the cable and it is O.K.

    In the end I connected an old router direct into the ethernet and this worked no bother.

    As regards to the Sky wireless router, this still would not pick up anything even when the router was in the same room!

    In the end I just gave up.

    Is this a common problem as Iam thinking of upgrading to a HD box just to get ' on demand' it would NOT suit me to use an Ethernet cable as the router is in another room


  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    Have you both tested with security(password) off just to see if it is indeed a password issue and not something else?


  • Registered Users, Registered Users 2 Posts: 275 ✭✭gaz15


    zg3409 wrote: »
    Have you both tested with security(password) off just to see if it is indeed a password issue and not something else?


    My router doesn't even pick up any signals at all! Just constantly says searching and then Will say local network not found. Maybe its an issue with eircom hub... Have it a long time now!


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  • Registered Users, Registered Users 2 Posts: 130 ✭✭Verso


    zg3409 wrote: »
    Have you both tested with security(password) off just to see if it is indeed a password issue and not something else?

    Thanks for your comment ZG.

    It could well be another issue but as far as I know the password has to be given anyway.

    All that I do know is that I cannot go any further when asked for the password.

    Just to mention that I have a Wi-Fi radio that is used all over the house on my present system with no trouble at all.


  • Registered Users, Registered Users 2 Posts: 2,432 ✭✭✭billbond4


    Anyone know if the Catchup services, iplayer or RTE player will comes to Skys' on Demand?


  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    billbond4 wrote: »
    Anyone know if the Catchup services, iplayer or RTE player will comes to Skys' on Demand?

    Probably not anytime soon. They would need to pay the BBC and RTE to carry the service. Ireland is such a small market it is unlikely they will setup a special setup just so the Irish can watch RTE player via a Sky box.

    What I use is a laptop with a HDMI or VGA port and connect it to the TV. All players then work unless region locked.


  • Registered Users, Registered Users 2 Posts: 2,432 ✭✭✭billbond4


    yeah i was thinking the same, thinking of getting a "Smart" samsung Blu ray DVD player to have the RTE player, it would just be a handy setup instead of having to get laptop out


  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    billbond4 wrote: »
    yeah i was thinking the same, thinking of getting a "Smart" samsung Blu ray DVD player to have the RTE player, it would just be a handy setup instead of having to get laptop out

    I setup one of those "smart" DVDs a few weeks ago for a friend. The version of RTE player used is slightly different to the website version. It is easier to navigate using a remote. There are ads at the start of each clip, which is annoying.

    Youtube and other movie players are there but attempting to type in text to search for clips on youtube is a nightmare and not practical with the small remote.

    Further discussion of these products probably deserves a seperate thread.


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  • Registered Users, Registered Users 2 Posts: 6,601 ✭✭✭touts


    Cheapest option may be to get one of those Android TV dongles that plug into a HDMI port on your TV. I'm looking at it but haven't yet. However if my phone is anything to go by then I can get Sky Go, Netflix and 4OD (since yesterday) direct on Android and using Firefox with flash installed (you can still get flash direct from the flash website) I can get RTE player, 3player and TG4.

    I haven't used ont but there are lots of the dongles on Amazon with reviews to help guide you. Just search for Android TV.


  • Registered Users, Registered Users 2 Posts: 401 ✭✭Deisler


    Im with Magnet and my anytime wifi box wont connect. Wifi connected to it but service not working. On phone for an hour last night to Sky they couldnt fix it either..


  • Registered Users, Registered Users 2 Posts: 27 Stobart


    Hi all, I'm having a slight problem with my on demand, went i select something to watch it wont let me watch it till the entire download has completed, up until two weeks ago i could watch it after 1% had downloaded and it continued with the rest of the download as it watched it, any ideas ?
    Thanks


  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Just wondering how people are getting on connecting their iPad to the Sky+ HD box? Has it worked for you?

    Mine is not picking up the HD Box at all. "Can't find a compatible Sky+HD box on this network" is the message I'm getting even though I successfully connected the box to my broadband using the Sky wireless router.

    Apologies, this has probably been done to death on this thread already but I don't have the time to read through 40 pages so any help/advice gratefully accepted.


  • Registered Users, Registered Users 2 Posts: 1,945 ✭✭✭bittihuduga


    are you talking about sky+ app on ipad?
    If so, yes i can connect my ipad, iphone, android phone to the sky hd box.
    it shows the recordings and planner on the ipad.
    i cant watch it though on ipad.


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    DublinKev wrote: »
    Just wondering how people are getting on connecting their iPad to the Sky+ HD box? Has it worked for you?

    Mine is not picking up the HD Box at all. "Can't find a compatible Sky+HD box on this network" is the message I'm getting even though I successfully connected the box to my broadband using the Sky wireless router.

    Apologies, this has probably been done to death on this thread already but I don't have the time to read through 40 pages so any help/advice gratefully accepted.

    It's an ongoing issue for a load of people, my included, Sky don't seem to be able to pinpoint the exact issue other than advise to removed the app, do a force update or planner rebuild on your HD box and try again. Works for some, not for others.


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    DublinKev wrote: »
    Just wondering how people are getting on connecting their iPad to the Sky+ HD box? Has it worked for you?

    Mine is not picking up the HD Box at all. "Can't find a compatible Sky+HD box on this network" is the message I'm getting even though I successfully connected the box to my broadband using the Sky wireless router.

    Apologies, this has probably been done to death on this thread already but I don't have the time to read through 40 pages so any help/advice gratefully accepted.

    Same issue on android Nexus 7.

    Just a note, I tried manual Ip settings on Sky+ box and the box locked up and crashed. Could not see wireless network at all. I had to plug it back in to wired, find network, remove wire and put back wireless and then it was happy again.


  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Thanks folks, I'll give those tips a try.

    The Sky On Demand product looks pretty average I must say, notwithstanding not being able to get the iPad control to work. Not a whole lot on On Demand compared to in the UK it seems. Why not put all the series on the box sets, not just one?

    Doesn't seem like a whole lot to write home about. Maybe it will improve.


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    Damien360 wrote: »

    Same issue on android Nexus 7.

    Just a note, I tried manual Ip settings on Sky+ box and the box locked up and crashed. Could not see wireless network at all. I had to plug it back in to wired, find network, remove wire and put back wireless and then it was happy again.

    I forced a software update to the box and now it works well.

    To do this, unplug and hold down backup button on the box (not the remote). While holding button, power on and keep holding until you get a splash screen about the update. Now leave it alone for 10 minutes. Once it comes back to life it works.


  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Thanks Damien. I will give that a try and report back to the committee!


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  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Hi Damien and all,

    Tried the force update option this evening and no joy with that either.

    I'm stumped, but thanks all the same.


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    DublinKev wrote: »
    Hi Damien and all,

    Tried the force update option this evening and no joy with that either.

    I'm stumped, but thanks all the same.

    A silly question, but are both the sky+box and the ipad/nexus on the same wireless network. I have some devices (PS3 etc) on homeplugs in the house and they will not talk to any wireless devices. Basically, both devices need to be on wireless network to work.

    Also, when you look at the SKY+ box network settings, can it see a valid IP address and are the services (next line down) saying "OK". Have you enabled the on-demand option which is not on the same screen. It is in settings but I cannot remember which one and the kids are watching simpsons so I will be shot if I interupt :D


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    It's a general issue Damien, some people have found a reset of all devices works, for others, including me, nothing will work at all.


  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Nor for me ThisRegard.

    Damien, I have tried all the steps you have outlined and I had a very comprehensive email and suggestions from Sky too. Tried everything, nothing has worked. Sky are going to contact me. If I have any joy I will let ye know.

    It's not a make or break issue if I'm being honest but, given that the option and the technology is there, it would be good to have it.

    Thanks guys.


  • Closed Accounts Posts: 27,833 ✭✭✭✭ThisRegard


    When the app was first released Sky contacted me eventually by phone. They just go through the usual steps they have on their forum of asking if you have gone through reinstalling the app and doing a forced update of the box, then check a couple of basic things like if sharing is on on the box and that the network is active. The guy just then took the details of what I use the app on, my Nexus 7 and Galaxy S, the sky box and the router details to go back to the developers with.

    Never heard anything since. I imagine the developers had more serious things to be looking at with the failure of Sky Go with the new android release and I don't expect them to get testing their app with my specific router either.


  • Registered Users, Registered Users 2 Posts: 14,338 ✭✭✭✭Cienciano


    Does anyone know if I have to use the sky wireless box, or can I use something like this?
    It's just that space is a premium in my tv cabinet and the sky wireless thing looks a bit bulky


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    Cienciano wrote: »
    Does anyone know if I have to use the sky wireless box, or can I use something like this?
    It's just that space is a premium in my tv cabinet and the sky wireless thing looks a bit bulky

    No that will not work.

    That is a USB device. The sky unit is connected by LAN cable. It is really small, credit card by credit card length and width by one third credit card high (cannot find a ruler for you !!).

    Sky box will work with any wireless device or wired. The sky wireless unit has no memory whatsoever and is just an emitter. The firmware for it is driven from the sky box itself.


  • Registered Users, Registered Users 2 Posts: 14,338 ✭✭✭✭Cienciano


    Damien360 wrote: »
    No that will not work.

    That is a USB device. The sky unit is connected by LAN cable. It is really small, credit card by credit card length and width by one third credit card high (cannot find a ruler for you !!).

    Sky box will work with any wireless device or wired. The sky wireless unit has no memory whatsoever and is just an emitter. The firmware for it is driven from the sky box itself.

    Cheers, that answers that then! I'll sort one out off sky.


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    DublinKev wrote: »
    Nor for me ThisRegard.

    Damien, I have tried all the steps you have outlined and I had a very comprehensive email and suggestions from Sky too. Tried everything, nothing has worked. Sky are going to contact me. If I have any joy I will let ye know.

    It's not a make or break issue if I'm being honest but, given that the option and the technology is there, it would be good to have it.

    Thanks guys.

    I just found a setting in parental controls on box and wonder if issue is related to this. It was 'allow sharing of content'. A long shot but mine is set to 'on'.


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  • Registered Users, Registered Users 2 Posts: 158 ✭✭DublinKev


    Damien360 wrote: »
    I just found a setting in parental controls on box and wonder if issue is related to this. It was 'allow sharing of content'. A long shot but mine is set to 'on'.

    No luck with that either Damien360, thanks anyway.


  • Registered Users, Registered Users 2 Posts: 878 ✭✭✭Kurn


    Anyone have an issue with UPC Broadband and Sky OD. It keeps loosing the internet connection for me. Every day I go to use it it says no connection, so I go into Network option and reset the connection and it comes back after a little while. I have tried changing the net port on the modem, but does not help. Also not sure it's the modem, as we upgraded to 50MB broadband and they gave us a new modem - same problem with new (cisco) modem...


  • Registered Users, Registered Users 2 Posts: 301 ✭✭nicelives


    johnmryan wrote: »
    Anyone have an issue with UPC Broadband and Sky OD. It keeps loosing the internet connection for me. Every day I go to use it it says no connection, so I go into Network option and reset the connection and it comes back after a little while. I have tried changing the net port on the modem, but does not help. Also not sure it's the modem, as we upgraded to 50MB broadband and they gave us a new modem - same problem with new (cisco) modem...

    I'm also having the same problem John with my Cisco UPC modem, more an irritation than a problem but it would be interesting to know what causes it


  • Registered Users, Registered Users 2 Posts: 126 ✭✭Max Q


    johnmryan wrote: »
    Anyone have an issue with UPC Broadband and Sky OD. It keeps loosing the internet connection for me. Every day I go to use it it says no connection, so I go into Network option and reset the connection and it comes back after a little while. I have tried changing the net port on the modem, but does not help. Also not sure it's the modem, as we upgraded to 50MB broadband and they gave us a new modem - same problem with new (cisco) modem...

    Having this exact problem with Sky on Demand with UPC broadband. Anyone got any ideas as to source of the problem, is it a Sky or a UPC problem?

    My UPC has been a bit flaky for the last few weeks with regular dropouts but comes back quickly.


  • Registered Users, Registered Users 2 Posts: 2,361 ✭✭✭cullenswood


    Can someone answer me this please.

    I have a basic package with Sky, and have their On-Demand service set up via WiFi.

    If I want to order movies they have listed On-Demand do I have to have a phone line connected also? To me this kind of defeats the purpose of having the WiFi box.

    Thanks


  • Registered Users, Registered Users 2 Posts: 878 ✭✭✭Kurn


    Can someone answer me this please.

    I have a basic package with Sky, and have their On-Demand service set up via WiFi.

    If I want to order movies they have listed On-Demand do I have to have a phone line connected also? To me this kind of defeats the purpose of having the WiFi box.

    Thanks

    From the SKY store? yes you do, they use the phone line to charge you and the broadband to download it, kind silly, but there you go.


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  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    To me this kind of defeats the purpose of having the WiFi box.
    You can get wireless telephone line extenders too. Not sure how well they work with Sky.


  • Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    Sky on demand shows programmes from channels we don't have in Ireland?

    Just looking at some shows on showcase and it has a sow from 5 HD.


  • Registered Users, Registered Users 2 Posts: 6,866 ✭✭✭Damien360


    johnmryan wrote: »
    Anyone have an issue with UPC Broadband and Sky OD. It keeps loosing the internet connection for me. Every day I go to use it it says no connection, so I go into Network option and reset the connection and it comes back after a little while. I have tried changing the net port on the modem, but does not help. Also not sure it's the modem, as we upgraded to 50MB broadband and they gave us a new modem - same problem with new (cisco) modem...

    I bet you do the same as me and you switch everything off on tv and sky box at the socket each night.

    Not sure if this is a firmware issue but when I reloaded the box firmware to fix sky to nexus/iPod errors, this stopped loosing network connection each morning and I still turn everything off at night at the socket.

    I cannot remember if I posted how to do this or someone else did above but it is in this thread only a few pages back.


  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭ctlsleh


    Am I missing something or is there basically very little free content on this On-Demand channel? I thought it would be similar to Netflix with lots of boxsets etc.....?
    all i'm getting are some repeats of shows that have already aired and some pay per view movies .......what a waste of 12Euro!


  • Registered Users, Registered Users 2 Posts: 500 ✭✭✭DermoMIO


    just got a letter in the door telling me that from my next billing date anytime+ will be added to my subscription, no idea where this has come from or why its being added is there an extra cost involved coudlnt find anything on skys site about it ? thanks in advance


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  • Registered Users, Registered Users 2 Posts: 824 ✭✭✭pbarr


    DermoMIO wrote: »
    just got a letter in the door telling me that from my next billing date anytime+ will be added to my subscription, no idea where this has come from or why its being added is there an extra cost involved coudlnt find anything on skys site about it ? thanks in advance


    How much extra are they going to charge for it?


  • Registered Users, Registered Users 2 Posts: 500 ✭✭✭DermoMIO


    pbarr wrote: »
    How much extra are they going to charge for it?

    it doesnt quote a new price, just says im under a new subscription:confused:, i'v attached the letter they sent out


  • Closed Accounts Posts: 1,745 ✭✭✭whitebriar


    DermoMIO wrote: »
    it doesnt quote a new price, just says im under a new subscription:confused:, i'v attached the letter they sent out
    Ah,that's just the way they set it up.
    You have to 'order' it but the additional cost is zero.
    First time I've seen the order confirmation by paper letter,you must have added it by phone rather than via your sky account online? It's usually an email.


  • Registered Users, Registered Users 2 Posts: 500 ✭✭✭DermoMIO


    whitebriar wrote: »
    Ah,that's just the way they set it up.
    You have to 'order' it but the additional cost is zero.
    First time I've seen the order confirmation by paper letter,you must have added it by phone rather than via your sky account online? It's usually an email.

    thanks I added the free 3d that became available earlier in april through skys website (not by phone) & was worried they might of cancelled my reduced cost


  • Registered Users, Registered Users 2 Posts: 388 ✭✭spatchco


    am watching a series on Sky Arts 1, Corleone so last night at the end of the episode the announcement said if you missed any of the series so far go to Sky on demand/catchup and watch it but i dont have catchup is it not on Sky in ROI,is there anyother way of watching the episodes i have missed it does not sem to be on Sky go either


  • Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    Sky are giving wireless connectors free now, just ordered one, maybe to push on demand services



  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    bjp1967 wrote: »
    Sky are giving wireless connectors free now, just ordered one, maybe to push on demand services


    How did you get this? over the phone? When logged into ROI site they want 12.99


  • Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    Ordered online through my Sky Account, copy of confirmation email below:

    Your new Sky equipment is on its way


    Dear Sir


    We're happy to confirm the equipment you've ordered below:

    Wireless Connector:€0.00
    Total Price:

    0.00



    Rest assured that if you need delivery and installation, then that's all been sorted too.
    You'll get any relevant terms and conditions with your product when it arrives.
    Should you need to cancel any products that you've ordered from us, please refer to our cancellation policy by scrolling down at the end of this message.
    In the meantime, there's no need for you to do anything, just sit back and let us do the work.
    Thanks for choosing Sky. We're sure you're going to enjoy the world of entertainment soon to be at your fingertips.

    The Sky Team


  • Registered Users, Registered Users 2 Posts: 7,116 ✭✭✭zg3409


    In my case, it seems as if I needed to sign up to the one month free movies deal, then add the wireless connector, then it was added for free.

    However I now need to cancel the movies within 28 days to prevent being charged extra per month, and ring their premium number. Hopefully the call costs work out less than 12.99!

    I looked at another account that already had the movies and could not find a way to get the wireless connector for free.

    For others I suggest adding the wireless connector to the "cart" and see if it comes up as free.


  • Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    I saw this on Digital Spy forum:

    Sky Movies and HD subscribers getting free wireless connector
    ... according to hotukdeals

    http://www.hotukdeals.com/deals/free...movies-1568800


    I followed link to:
    Free Wireless Connector to existing customers who ALREADY have Sky Movies



    Was transferred to Sky Products page and then ordered wireless connector.

    But!!!!

    link to Sky Products page now not opening now, will have wait and see if connector arrives,



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