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calls going to "not reachable message" prompt after 5 rings

bittihuduga · 2012-02-03 09:35:22

hi i am on emobile billpay. since last week i have a problem. when someone tries to reach me on my mobile, if i dont pick up the phone within 5-6 rings, they get a message - the number you are trying to reach is not available right now. please try later or so" the caller does not get a prompt for voicemail. its just…

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03-02-2012 10:35am

#1

bittihuduga

Registered Users Posts: 1,904 ✭✭✭

Join Date: January 2007

Posts: 1492

hi

i am on emobile billpay.

since last week i have a problem.

when someone tries to reach me on my mobile, if i dont pick up the phone within 5-6 rings, they get a message - the number you are trying to reach is not available right now. please try later or so"

the caller does not get a prompt for voicemail. its just message conveyed.

i have disabled all diverts on my phone

the CSR on phone have confirmed twice that my voicemail is disabled.

what could be the problem? any suggestions?

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