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An Post - Lost ALL my packets?!

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  • 05-02-2012 3:15pm
    #1
    Closed Accounts Posts: 2,227 ✭✭✭


    I bought 5 series of The US Office on DVD from a woman in cork and she sent them all individually to me nearly 2 weeks ago.

    I still haven't received any of the 5 packets/large envelopes!!??

    Anyone have any ideas what to do about this?

    I mean, I am living in cork too so they are only delivering across the city.

    Is it even possible to lost all FIVE of my packets?

    An Post Careline are dire. No tracking as its standard post, and they couldn't do anything they told me.

    I just find it hard to believe that a company as big as An Post can "lose" 5 packets to one address?

    Help!


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Comments

  • Registered Users Posts: 9,510 ✭✭✭irishgeo


    Sam Mac wrote: »
    I bought 5 series of The US Office on DVD from a woman in cork and she sent them all individually to me nearly 2 weeks ago.

    I still haven't received any of the 5 packets/large envelopes!!??

    Anyone have any ideas what to do about this?

    I mean, I am living in cork too so they are only delivering across the city.

    Is it even possible to lost all FIVE of my packets?

    An Post Careline are dire. No tracking as its standard post, and they couldn't do anything they told me.

    I just find it hard to believe that a company as big as An Post can "lose" 5 packets to one address?

    Help!
    I Imagine an post worker is enjoying the US office right now.


  • Closed Accounts Posts: 18,335 ✭✭✭✭UrbanSea


    Are you sure that she sent them? And were they all in one packet or sent seperately?

    If they were sent seperately the odds of losing 5 packets are near minimal.
    If they are in one, it's possible.


    I'd be inclined to question the seller if they were seperate.


    Edit: I see she sent them individually. Get on to her


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    UrbanSea wrote: »
    Are you sure that she sent them? And were they all in one packet or sent seperately?

    If they were sent seperately the odds of losing 5 packets are near minimal.
    If they are in one, it's possible.


    I'd be inclined to question the seller if they were seperate.


    Edit: I see she sent them individually. Get on to her

    Yep she sent them individually.

    It has nearly been two weeks now.

    I will get onto her and post an update.

    Thanks everyone


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Sam Mac wrote: »
    Yep she sent them individually.

    It has nearly been two weeks now.

    I will get onto her and post an update.

    Thanks everyone
    It would cost a lot more to send them separately than together. did you buy on Adverts.ie or another website?


  • Closed Accounts Posts: 8,417 ✭✭✭Miguel_Sanchez


    First thing to do is definitely confirm with her that she did send them and that she has your address correct.


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  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Sam Mac wrote: »
    Yep she sent them individually.

    How do you know that she sent anything at all? You're jumping to the conclusion that this is An Post's fault, when it's equally likely (or more likely) to be a scam seller.

    It's the sender's responsibility to chase An Post if they have lost the mail, not yours. In any event, there is absolutely nothing you can do about this anyway. Private sale and no tracking on the post means you're not getting any satisfaction out of this.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    foggy_lad wrote: »
    Sam Mac wrote: »
    Yep she sent them individually.

    It has nearly been two weeks now.

    I will get onto her and post an update.

    Thanks everyone
    It would cost a lot more to send them separately than together. did you buy on Adverts.ie or another website?

    Yes she sent them separately. I paid by bank transfer. I bought it from a group on Facebook called "Cork Buy and Sell". Has over 2,000 members on it. The woman is friends with a person I know, she is a local. She is most def. not a scammer. Just got pm back from her in Facebook saying she posted on the 25th jan.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    First thing to do is definitely confirm with her that she did send them and that she has your address correct.

    Confirmed to me just there that she posted them on Jan 25th. Gonna check with her about address.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    jor el wrote: »
    Sam Mac wrote: »
    Yep she sent them individually.

    How do you know that she sent anything at all? You're jumping to the conclusion that this is An Post's fault, when it's equally likely (or more likely) to be a scam seller.

    It's the sender's responsibility to chase An Post if they have lost the mail, not yours. In any event, there is absolutely nothing you can do about this anyway. Private sale and no tracking on the post means you're not getting any satisfaction out of this.

    She is a local. My friend is personally friends with her. She confirmed she posted. I never said it was an post's fault. I just want to retrieve my 5 packets.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    Address confirmed just there, it's correct. :( oh I don't know what's happening


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  • Registered Users Posts: 553 ✭✭✭mysteries1984


    OP, I don't want to imply that she is a scammer, but 5 packages lost? Why did she even post them individually? It would cost more for her to do that.

    As it was bank transfer I don't really know where you stand...if it was Paypal you'd be protected. Does she have proof of postage? Any seller worth their salt should keep that. If she doesn't, then to me it looks suspicious and I'd ask for my money back.


  • Registered Users Posts: 7,401 ✭✭✭Nonoperational


    No possible way they lost 5 packages. Not a chance. Either she didn't send them, the address is wrong or they will arrive next week. Why would anyone send 5 packages separately?


  • Closed Accounts Posts: 2,224 ✭✭✭barone


    u say u dont want to blame an post, yet the thread title does.. you know her sort of,she's local..why not collect them instead of postage..?


    not a hope in hell 5 packets were lost .. zero chance.

    its obvious to me what happend.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    OP, I don't want to imply that she is a scammer, but 5 packages lost? Why did she even post them individually? It would cost more for her to do that.

    As it was bank transfer I don't really know where you stand...if it was Paypal you'd be protected. Does she have proof of postage? Any seller worth their salt should keep that. If she doesn't, then to me it looks suspicious and I'd ask for my money back.

    Ok thanks

    Is there any chance they could have got held somewhere by anpost?


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    barone wrote: »
    u say u dont want to blame an post, yet the thread title does.. you know her sort of,she's local..why not collect them instead of postage..?


    not a hope in hell 5 packets were lost .. zero chance.

    its obvious to me what happend.

    Couldn't collect, I don't have a car and she is at the other side if the city.

    Is it possible they got held at customs/checking centre?


  • Closed Accounts Posts: 2,224 ✭✭✭barone


    Sam Mac wrote: »
    Couldn't collect, I don't have a car and she is at the other side if the city.

    Is it possible they got held at customs/checking centre?


    customs?

    if they attempted delivery you would have a notification slip , perhaps you/someone living there misstook it for junk mail and threw it out.. wouldnt be the first time


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    barone wrote: »
    Sam Mac wrote: »
    Couldn't collect, I don't have a car and she is at the other side if the city.

    Is it possible they got held at customs/checking centre?


    customs?

    if they attempted delivery you would have a notification slip , perhaps you/someone living there misstook it for junk mail and threw it out.. wouldnt be the first time

    That amount of bulky packets mistaken for junk mail? Nope. Anyway, I'm the only one that gets post where I'm living...


  • Closed Accounts Posts: 9,873 ✭✭✭Skid


    Check with your Local Post Office or Sorting Office.
    It's possible there was an attempted delivery, but no note was left for you. It's also possible there was insufficent postage paid on the packages.

    Or they may have been left with a Neighbour. (The Postmen shouldn't so this but some do)


  • Registered Users Posts: 553 ✭✭✭mysteries1984


    Sam Mac wrote: »
    Ok thanks

    Is there any chance they could have got held somewhere by anpost?

    You're welcome. I don't know for certain but I highly doubt it. It's not like they were sent from overseas and had to be held by customs or anything like that.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    Skid wrote: »
    Check with your Local Post Office or Sorting Office.
    It's possible there was an attempted delivery, but no note was left for you. It's also possible there was insufficent postage paid on the packages.

    Or they may have been left with a Neighbour. (The Postmen shouldn't so this but some do)

    I will ring the sorting office tomorrow.

    Yep, might be insufficient paid postage as well

    Thanks


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  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    Sam Mac wrote: »
    Ok thanks

    Is there any chance they could have got held somewhere by anpost?

    You're welcome. I don't know for certain but I highly doubt it. It's not like they were sent from overseas and had to be held by customs or anything like that.

    You're right

    Thanks


  • Registered Users Posts: 2,090 ✭✭✭BengaLover


    Sam Mac wrote: »
    Yep she sent them individually.

    It has nearly been two weeks now.

    I will get onto her and post an update.

    Thanks everyone
    How do you know she sent them individually?


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    BengaLover wrote: »
    Sam Mac wrote: »
    Yep she sent them individually.

    It has nearly been two weeks now.

    I will get onto her and post an update.

    Thanks everyone
    How do you know she sent them individually?

    I asked her to & she said she did.
    Its a pain having to try to get a lift up to the sorting office, which is ages away from me.
    So I asked her to send individually so that they would fit in letterbox.


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Sam Mac wrote: »
    I asked her to & she said she did.
    Its a pain having to try to get a lift up to the sorting office, which is ages away from me.
    So I asked her to send individually so that they would fit in letterbox.
    Maybe she is lying?


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    foggy_lad wrote: »
    Sam Mac wrote: »
    I asked her to & she said she did.
    Its a pain having to try to get a lift up to the sorting office, which is ages away from me.
    So I asked her to send individually so that they would fit in letterbox.
    Maybe she is lying?

    The price of the DVDs was 25euros, I paid her €4.50 as of yet until the DVDs come.


  • Closed Accounts Posts: 2,224 ✭✭✭barone


    Sam Mac wrote: »
    That amount of bulky packets mistaken for junk mail? Nope. Anyway, I'm the only one that gets post where I'm living...


    i meant the notification slip !!!


    of attempted delivery !!


  • Registered Users Posts: 3,599 ✭✭✭sashafierce


    This post has been deleted.


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    barone wrote: »
    Sam Mac wrote: »
    That amount of bulky packets mistaken for junk mail? Nope. Anyway, I'm the only one that gets post where I'm living...


    i meant the notification slip !!!


    of attempted delivery !!

    No, got no slip at all

    Anyway, DVDs were sent individually and could fit in letterbox


  • Registered Users Posts: 21,125 ✭✭✭✭dxhound2005


    You could ask her if she put her return address on the packets. Items are returned if undelivered but obviously need a return address.


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  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    You could ask her if she put her return address on the packets. Items are returned if undelivered but obviously need a return address.

    Will ask her, thanks


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