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Unlocking Iphone 4S on Emobile

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Comments

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    #32
    Baloch
    Closed Accounts Posts: 1 ✭Baloch


    Hi Tony,
    Can u give me an email ,so i can provide u all the details about my iphone on emobile and hopefully u can come back with a magic code :)
    Regards


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    #33
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    PM'ed on 11th, still waiting for a response


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    #34
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Baloch wrote: »
    Hi Tony,
    Can u give me an email ,so i can provide u all the details about my iphone on emobile and hopefully u can come back with a magic code :)
    Regards

    Hi Baloch
    if you PM me these details I can chase for you, wil ldo my best.
    Tony


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    #35
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    ....still waiting


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    #36
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    wba88 wrote: »
    ....still waiting

    PM'd you now wba88.
    Tony


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    #37
    deeebeee
    Registered Users Posts: 8 ✭deeebeee


    Its all still very vague Tony...

    Can I get my iphone unlocked or not?


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    #38
    Jesus Shaves
    Registered Users Posts: 2,959 ✭✭✭Jesus Shaves


    emobile=meteor=eircom=a joke


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    #39
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    deeebeee wrote: »
    Its all still very vague Tony...

    Can I get my iphone unlocked or not?

    Hi deeebeee
    Yes I agree that this is not very clear. If you could PM me your own mobile and PIN no. I can add some clarity on this for you.
    Tony


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    #40
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    eircom: Tony wrote: »
    Hi wba88

    I am afraid that this phone is not eligible for unlocking at this time.
    Tony

    ^Quote from PM

    Can you explain the reasoning behind this please as requested via PM reply but ignored.


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    #41
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    wba88 wrote: »
    ^Quote from PM

    Can you explain the reasoning behind this please as requested via PM reply but ignored.

    Your customer care is diabolical.

    I asked the above question via pm on the 16th April, then on this thread on 18th April, then tweeted you requesting a response 10 times since that and have been told 4 times that you will reply to it straight away.

    Any chance of answering a customers question please?


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    #42
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    Bump for answer


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    #43
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    wba88 wrote: »
    Bump for answer

    Hi wba88,

    I have replied to your PM.

    Tony


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    #44
    Jesus Shaves
    Registered Users Posts: 2,959 ✭✭✭Jesus Shaves


    Remind me never to go give custom to e-mobile or eircom


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    #45
    Oceans12
    Closed Accounts Posts: 167 ✭✭Oceans12


    just to compare and contrast at the different levels of service from different mobile providers when it comes to unlocking phones.

    last week o2 unlocked an iphone 4s a few days into a new contract,
    and today vodafone did the same, 1 day turn around to get the unlock email from vodafone.


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    #46
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    eircom: Tony wrote: »
    Hi wba88,

    I have replied to your PM.

    Tony

    You just repeated what you said before, you didn't answer my question.


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    #47
    madamab
    Registered Users Posts: 94 ✭✭madamab


    Yes Tony - you never replied to my last pm - and I have been reading up on the competition authority regarding this issue and will be putting a case to them. Its so incompetent and you also never replied as to why my sons phone was never registered by the incompetent agent in December 2010 and therefore why he has never received any bonus credit which he must be due the full120 euro by now!!!!!


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    #48
    eMobile: Tony
    Company Representative Posts: 424 Verified rep ✭eMobile: Tony


    madamab wrote: »
    Yes Tony - you never replied to my last pm - and I have been reading up on the competition authority regarding this issue and will be putting a case to them. Its so incompetent and you also never replied as to why my sons phone was never registered by the incompetent agent in December 2010 and therefore why he has never received any bonus credit which he must be due the full120 euro by now!!!!!

    Hi @wba88 and @madamab,

    I have responded to both of your PM's.

    Tony


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    #49
    wba88
    Registered Users Posts: 2,202 ✭✭✭wba88


    eMobile: Tony wrote: »
    Hi @wba88 and @madamab,

    I have responded to both of your PM's.

    Tony

    You may have responded but you didn't answer my question. It's very simple, what requirements have I not met in order for me to get my phone unlocked?


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    #50
    haystak
    Registered Users Posts: 1 ✭haystak


    Hi, why is it so difficult for e-mobile network in Ireland to unlock any iphones? 

    They say it is a problem with a 'process' regarding you apple which I don't believe,
    so they are basically giving apple bad press and blaming their reluctance to unlock any phones on apple.
    O2 and vodafone can request a factory unlock from apple for any phone on their network with a day,
    it would be good to get some clarity on this issue?

    My father who is elderly and with emobile was given a new iphone 5C by them which he doesn't need/want, he wanted to give it to me
    instead (I'm on O2), but emobile wont unlock it unless there is 130 euro spent on the contract/6 bills.
    Just gives them bad publicity by doing this ands leaves a bad taste in peoples mouths.


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    #51
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    haystak wrote: »
    Hi, why is it so difficult for e-mobile network in Ireland to unlock any iphones? 

    They say it is a problem with a 'process' regarding you apple which I don't believe,
    so they are basically giving apple bad press and blaming their reluctance to unlock any phones on apple.
    O2 and vodafone can request a factory unlock from apple for any phone on their network with a day,
    it would be good to get some clarity on this issue?

    My father who is elderly and with emobile was given a new iphone 5C by them which he doesn't need/want, he wanted to give it to me
    instead (I'm on O2), but emobile wont unlock it unless there is 130 euro spent on the contract/6 bills.
    Just gives them bad publicity by doing this ands leaves a bad taste in peoples mouths.
    Hi haystak,

    In order to be eligible to request the unlocking code for a phone certain criteria has to be met. Once this has been met our customers are free to contact our customer care team to request the unlocking code. This is the same for all networks.

    Grainne


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