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return but no receit

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  • 09-02-2012 4:56am
    #1
    Rich11
    Registered Users Posts: 441 ✭✭


    i have a colour and black ink cardrige that i got in tesco the other day, but the supposably better half already got them but never told me:rolleyes:, so anyway tipical me lost the receit, lol at the spelling:D sorry, any chance of returning them or even getting a credit note, they arent open. going tomorow after work to see...


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    #2
    Sam Vimes
    Registered Users Posts: 21,611 ✭✭✭✭Sam Vimes


    Just keep them. You'll need them soon enough

    If you still want to return them you have no rights without a receipt but if you go in and plead your case they might take them back


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    #3
    RoboRat
    Registered Users Posts: 2,559 ✭✭✭RoboRat


    If you still want to return them you have no rights without a receipt but if you go in and plead your case they might take them back

    You actually have no rights whatsoever with or without a receipt. Some shops offer a returns policy but its not a legal requirement. Unless the goods are damaged or not as advertised, then they have no legal obligation to refund or exchange unless they have said otherwise in their customer charter. That said, there is no harm in trying.


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    #4
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    If they are Tesco brand cartridges, they may swap them for something else in the hardware dept. Tesco dont do credit notes. If they are branded ones that you can buy anywhere, they wont take them back.


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    #5
    Galia
    Closed Accounts Posts: 129 ✭✭Galia


    Ink runs out why not just keep it ?
    Given its a own brand i say you will get a refund but its only a matter of time when you will need more ink anyways.


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    #6
    Sam Vimes
    Registered Users Posts: 21,611 ✭✭✭✭Sam Vimes


    RoboRat wrote: »
    You actually have no rights whatsoever with or without a receipt. Some shops offer a returns policy but its not a legal requirement. Unless the goods are damaged or not as advertised, then they have no legal obligation to refund or exchange unless they have said otherwise in their customer charter. That said, there is no harm in trying.

    This is true.


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