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Diagnostics .panic.plist

  • 13-02-2012 10:31am
    #1
    Berty
    Registered Users, Registered Users 2 Posts: 26,152 ✭✭✭✭


    Hi Guys,

    Google searching appears to tell me that this Data result in my Diagnostics & Usage section of the phone is a hardware issue and must be returned to Apple.

    Apple was to either send me a box for free for a return
    or
    Send me a replacement for €29(Courier Charge)
    AND
    If either problems manifests itself as being an out of warranty problem they have the right to charge the credit card ANOTHER €211. :eek:

    OR

    Bring it to Meteor who wants at least 15 working days without my phone but still charge me for a months phone usage. :eek:

    What's the Panic thing on my phone? Is it a Hardware issue and where do I stand with getting it replaced?


Comments

  • #2
    Gileadi
    Registered Users, Registered Users 2 Posts: 1,126 ✭✭✭Gileadi


    May be a silly question but did you try a restore?


  • #3
    Berty
    Registered Users, Registered Users 2 Posts: 26,152 ✭✭✭✭Berty


    Gileadi wrote: »
    May be a silly question but did you try a restore?

    Maybe but you cannot restore a hardware problem?


  • #4
    Gileadi
    Registered Users, Registered Users 2 Posts: 1,126 ✭✭✭Gileadi


    Theres no definitite way to say its a hardware problem until apple get a good look at it which involves all the messing you already described.

    Whereas a plist problem _could_ just indicate a corrupted iOS that _could_ be solved with a 20 minute restore. If you haven't tried it I recommend giving it a go and then see if it resolves the issue.


  • #5
    Berty
    Registered Users, Registered Users 2 Posts: 26,152 ✭✭✭✭Berty


    I went to the trouble of ringing apple again as I want to be sure of the issue. He said that if we were in the uk for example I could probably stroll into an apple store and walk out with a replacement if the issue was warranty.

    He suggested a restore as well, a lot more than the last guy who simply wanted my money.

    I will restore it later and backed it up earlier and there was no new software. Cuurently on 5.0.1


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