Eircom eFibre VDSL/FTTC rollout – plans to reach 1.6m premises by mid 2016

naughto

seen a cabinet in at dunbeag Estate in C/bar this evening

dubmick

jjspine wrote: »

Got an appointment on balrothery for the 13th of June so the cab must be finally ready to go.

Do you mind me asking who with? There is only one cabinet ready to go in Balrothery and that is in Balruddery Woods.

Praetorian

dubmick wrote: »

Do you mind me asking who with? There is only one cabinet ready to go in Balrothery and that is in Balruddery Woods.

One installed and not commissioned, one up and running and one MIA

captain_boycott

godskitchen wrote: »

There is on the cabs with copper lines, no sticker on the new fibre cabs in castlebar.

Seen a yellow sticker on the new cab at the curragh, castlebar yesterday

RogerThis

captain_boycott wrote: »

Seen a yellow sticker on the new cab at the curragh, castlebar yesterday

I'm in Chestnut Grove, and getting installed on Wednesday afternoon from Eircom.

This is my eircom point, inside just above the front door.


I have split it with one line going into my attic for my broadband modem, and one line to a place in the hall for the phone line.

Is this what they change?

arctan

bk wrote: »

arctan or 10belowzero

Perhaps an obvious question for you guys, but are both pairs being connected on both the customer side and the cab side to allow future upgrade to bonded DSL easier?

not being done atm .... too many variables, it may seem very straight forward, but the amount of places you come to where the second pair on a underground or overhead cable is in use, meaning a second cable (which could be redundant for a few years) being run, or pulled in,

then there is the problem of d-side cable capacity, in some areas, a 10 pair cable could be used to serve 6 customers, if they all went on bonded VDSL that's 12 pairs, in some areas it would be a whole network re-structure and an extremely long and costly copper install process...

lets get the e-side part sorted first, I think they only want to even start thinking of a dside overhaul like the above when FTTH might eventually get implemented.

Tommy Lagahan

RogerThis wrote: »

I'm in Chestnut Grove, and getting installed on Wednesday afternoon from Eircom.
Is this what they change?

They change this:http://i.imgur.com/Jud7oIvh.jpg
To this: http://i.imgur.com/sGrQ0rA.jpg

bk

Thanks for the detailed answer arctan.

Solair

arctan wrote: »

...
then there is the problem of d-side cable capacity, in some areas, a 10 pair cable could be used to serve 6 customers, if they all went on bonded VDSL that's 12 pairs, in some areas it would be a whole network re-structure and an extremely long and costly copper install process...
...

Not to forget that there's also a limited number of ports in each cab. If uptake were very high, you'd need to increase the number of DSLAM ports.

I'd say FTTH might be done at that stage. It can't be THAT difficult to take a fibre from the cabinet and push it through the ducts or string it overhead. They do it with services like Verizon's FiOS in the US without much fuss at all.

If anything, eircom's local access network's physical infrastructure (ducts, cabinets, poles etc) looks a hell of a lot less messy than many US systems do.

arctan

it's the last 10-40 meters in UG areas that would be the problem.... UG areas are usually in dense population urban/suburban settings, i.e. a good majority of the customer base ....

if there is no ducting from the jointbox to the premises (which is the case in the majority of areas), this has to be put in, I think the going rate for this is circa €800 euro per home .... not a viable option at this current moment

overhead, in overhead areas is a possible option, but if you were to swap an underground area to overhead, there would be uproar (also over head isnt always a good option in some places)

SgtBob

Left out again. My area, is surrounded by areas due to be enabled in 2014. But my area, nada. Less than 30Km from Dublin and all I can get is 2mb.

Tommy Lagahan

Had a close call there with the Zyxel F1000. Had unplugged everything to tidy up the cable mess that was left from the old modem and the phone handset and on turning it back on it was stuck in a reboot loop. :eek:
Must have been a setting gone awry somewhere from me plugging it out when it was on or maybe it was one of the bridge settings wrong and it was getting messed up by the other router.
Had to turn it on without the DSL cable plugged in, leave it a few mins then reset everything to factory details, leave it to restart again and now its running again. Needless to say it wont be feckin touched now its running again.
Bit more finicky than the P660.... Had pretty much every setting changed on it at some stage, more to see what it did than anything else.

TheChizler

That's the case with our P660, it sits on the rack in bridge mode with us afraid even to breathe on it. Was looking forward to a more stable modem Hopefully there'll be a firmware upgrade or something by the time they get around to our area.

Wambo

Finally got an answer from them. They said they had my appointment booked for june 5th. I literally had to make like 6 phone calls to get that out of them. The first 5 phone calls where them just saying "they'll call me back". Which never happened (Even gave them over a week to call me). Eircom need to step their game up. Their customer care is extremely poor. Seems like they just want to make any story up to get you off their back.

jjspine

dubmick wrote: »

Do you mind me asking who with? There is only one cabinet ready to go in Balrothery and that is in Balruddery Woods.

Ye ordered with eircom third time lucky as the previous times i was on i was told that the cab beside me was going live on the 2nd of june. this could still be the case they may just be lining people up for installs knowing the live date

bealtine

irishgeo wrote: »

Very disappointed with the whole install really. I took a half day from work and now going to have to get more time off tomorrow for these engineers to come back and fix the mess they have left.

umm would you be able to map that cabinet please?

Instructions here : http://www.boards.ie/vbulletin/showpost.php?p=83997736&postcount=1


A really big thanks if you can...

bealtine

naughto wrote: »

seen a cabinet in at dunbeag Estate in C/bar this evening

Could you possibly map that please?

Instructions here : http://www.boards.ie/vbulletin/showpost.php?p=83997736&postcount=1

Many thanks

Flibbles

My new connection is fitted on Thursday, so here's my current details - 3mb connection. I'm at work so I don't have the pingtest handy, but here's the speedtest.

JBoyle4eva

KN were just in mine. The previous dweller, being the landlord, had his previous setup plugged into a small box on his window sill. They were gonna install a plate for me, but they say they need to replace the line as well. They said another engineer will call out, but absolutely no definite when, just "They'll be in touch today". Bit miffed, but what can you do.

GIMickey

I got an email address for digiweb/smart customers to email to complain about pricing.

ewoods@digiweb.ie

once the email is she, this lady passes the email on to the pricing department.

So can every person on this forum, digiweb/smart customer or not just sent them an email and say they r too expensive,

you will help out your fellow man by doing this and let us digiweb/smart customers have a slice of that beautiful cake lol.

We r 7 working days in and i have still not even ordered fibre because its twice the price of any other isp, it will only take 5 min of your time.

Thanks folks

jca

GIMickey wrote: »

I got an email address for digiweb/smart customers to email to complain about pricing.

ewoods@digiweb.ie

once the email is she, this lady passes the email on to the pricing department.

So can every person on this forum, digiweb/smart customer or not just sent them an email and say they r too expensive,

you will help out your fellow man by doing this and let us digiweb/smart customers have a slice of that beautiful cake lol.

We r 7 working days in and i have still not even ordered fibre because its twice the price of any other isp, it will only take 5 min of your time.

Thanks folks

Just change provider.

GIMickey

Im still in contract, 5 more months. but if i wanted fibre from digiweb its 80 euro for unlimited and its 35 with vodafone for 300GB,

I would nearly be cheaper switching.

SolvableKnave

liamnojo92 wrote: »

What cabinet are you on in Cbar ? want to see if there's a sticker on it.

What does this sticker look like? Is it the yellow sticker up in one of the top corners of the Cab? Does this sticker indicate if the cab has been commissioned and is ready to go?

liamnojo92

SolvableKnave wrote: »

What does this sticker look like? Is it the yellow sticker up in one of the top corners of the Cab? Does this sticker indicate if the cab has been commissioned and is ready to go?

Yes the yellow sticker on new cabinets means they should be commissioned but they seem to forget to put the sticker on some of them.

SolvableKnave

liamnojo92 wrote: »

Yes the yellow sticker on new cabinets means they should be commissioned but they seem to forget to put the sticker on some of them.

A cool cheers. I think there is one on my cab, will have to check later. Still not confident that i'll be able to upgrade though.

Solair

JBoyle4eva wrote: »

KN were just in mine. The previous dweller, being the landlord, had his previous setup plugged into a small box on his window sill. They were gonna install a plate for me, but they say they need to replace the line as well. They said another engineer will call out, but absolutely no definite when, just "They'll be in touch today". Bit miffed, but what can you do.

You're better off getting it done right though. If the line's clapped out, you'd be better off waiting for them to replace it than putting up with unstable VDSL for years to come

naughto

bealtine wrote: »

Could you possibly map that please?

Instructions here : http://www.boards.ie/vbulletin/showpost.php?p=83997736&postcount=1

Many thanks

went to do it an its allready done

JBoyle4eva

Solair wrote: »

You're better off getting it done right though. If the line's clapped out, you'd be better off waiting for them to replace it than putting up with unstable VDSL for years to come

Just had another engineer surprisingly come back there. He went and did some electronic tests with the line, checking it was syncing up. Whatever he did, he got me up and running. Here's the first test with Vodafone over wireless:



Not too bad so far, it's quicker than what UPC were providing in my area (Dublin 20) as they currently only give upto 25Mbps downstream here, but I sometimes only got 15Mbps downstream. And it's €20 cheaper as well, so happy so far

naughto

id go with what Solair said above its better to have a new clean line with no faults than one that has a sh1te load and gives a lot a of hassel,even though you might end up waiting longer to get sorted.do uhave to pay for the new line?

dub45

GIMickey wrote: »

I got an email address for digiweb/smart customers to email to complain about pricing.

ewoods@digiweb.ie

once the email is she, this lady passes the email on to the pricing department.

So can every person on this forum, digiweb/smart customer or not just sent them an email and say they r too expensive,

you will help out your fellow man by doing this and let us digiweb/smart customers have a slice of that beautiful cake lol.

We r 7 working days in and i have still not even ordered fibre because its twice the price of any other isp, it will only take 5 min of your time.

Thanks folks

Are the people in digiweb/smart incapable of looking at other providers' websites?

bk

dub45 wrote: »

Are the people in digiweb/smart incapable of looking at other providers' websites?

No, that isn't the issue, the issue is people who are stuck in 12 month contract, but want to move now.

Flibbles

bk wrote: »

No, that isn't the issue, the issue is people who are stuck in 12 month contract, but want to move now.

I think they meant the people working for Smart/Digiweb.

irishgeo

finally someone who talks sense.

1. My line should be active in the next 24hrs. Apparently a 48hr wait time is normal.

2. You cant have a phone line at all on simply broadband so if you have a house alarm you need to sign up for the calls package. I thought i might be able to keep the line and just pay for the calls. I keep getting a tone like the line is hung up.(someone else was on here had the same problem) Its not the same as the old none fibre simply broadband package.

3. I need to change from Simply broadband to a calls package. No one sure if this can be done.

Shame no one told this when i ordered.

dave1982

GIMickey wrote: »

I got an email address for digiweb/smart customers to email to complain about pricing.

ewoods@digiweb.ie

once the email is she, this lady passes the email on to the pricing department.

So can every person on this forum, digiweb/smart customer or not just sent them an email and say they r too expensive,

you will help out your fellow man by doing this and let us digiweb/smart customers have a slice of that beautiful cake lol.

We r 7 working days in and i have still not even ordered fibre because its twice the price of any other isp, it will only take 5 min of your time.

Thanks folks

I'm getting onto them now for my UAN lucky for me my contracted expired on the 25th of May.I'll tell them reason I'm switching is the crazy prices for fibre

apophis

Hi all,
I hope this has not been covered before, if it has my apologies i have not seen the posts,
Is there any way to find out what cabinets are now live and being worked on by engineers, last week i was told by a vodafone rep my local cab in lyndale, in maugheraboy, sligo and running off the rathedmond exchange was live and i would get a text or email to confirm an instillation before this week was out, however there are no signs of any tags on it to indicate its current status.
many thanks all,

apophis :cool:

Tommy Lagahan

Ok the reboot loop error is repeatable on the ZyXeL F1000.
My sandwich toaster flipped the feckin fuse box earlier and everything went dark. Went to turn on the modem again and sure as christmas was rebooting for a good 10 minutes.
If you have the VDSL connection set to bridge, it cant boot with the DSL line in, so you have to boot it without the line, set it to normal routing mode, plug the DSL line back in, then set it to bridge again and you can plug it back into your router. Every single time you reboot the modem. They need to fix that!

Interestingly, my line stats have improved ALOT since this reboot. Must be to do with the phone line coming online.
Here's the new ones: http://i.imgur.com/x4mzX7s.png
For some reason its saying 20Mb on upstream sync there, but I'm only getting 7Mb upstream on speed tests now all morning.... This is all very confusing business.

My phone line is up and running now again by the way, the handset works in the second "Phone" port on the wall, just had to wait 24 hours for eircom to port it over or whatever.

@apophis, as far as I know the only way to be sure is to ask a technician, though I think MMA girl had some success dealing with customer support in the eircom forum.

PseudoFamous

Lads, voda guy just called to the door with fibre leaflets, said the stuff is going live in Arklow in June. I thought we were stage 4? Anyone know what's happened?

jca

PseudoFamous wrote: »

Lads, voda guy just called to the door with fibre leaflets, said the stuff is going live in Arklow in June. I thought we were stage 4? Anyone know what's happened?

Dont mind him. Those chancers will say anything to get you signed up.

PseudoFamous

jca wrote: »

Dont mind him. Those chancers will say anything to get you signed up.

Yeah on the same note though, a few people in town have been getting efibre leaflets from eircom themselves in the last week or so too, so I'm not so sure. The cab works have been done for about two months as well, sponge bob noting how far ahead of everyone else we were.

Tommy Lagahan

PseudoFamous wrote: »

Yeah on the same note though, a few people in town have been getting efibre leaflets from eircom themselves in the last week or so too, so I'm not so sure. The cab works have been done for about two months as well, sponge bob noting how far ahead of everyone else we were.

Well, I did see some work in Donegal town going on during Easter even though its not set to be done till 2014! Yous might have gotten lucky but keep in mind not all the cabinets, or likely if its this early, very few, are activated at launch as the Eircom engineers have to try to catch up to the KN teams. Keep an eye on it anyway and keep the thread notified, in case its indeed available that soon.

bealtine

PseudoFamous wrote: »

Lads, voda guy just called to the door with fibre leaflets, said the stuff is going live in Arklow in June. I thought we were stage 4? Anyone know what's happened?

Arklow (when complete) will have around 20 VDSL cabinets.

8 of them or 40% will go live in early June with the rest to follow in dribs and drabs, probably by year end. Vodafone would know which of the 20 are actually going live next month.

eircoms new definition of 'live' is to launch an exchange with fewer than 50% of cabinets fully working. In Enniscorthy they even propose to launch with only 5 out of 20+ cabinets working.

bren50c

bealtine wrote: »

Arklow (when complete) will have around 20 VDSL cabinets.

8 of them or 40% will go live in early June with the rest to follow in dribs and drabs, probably by year end. Vodafone would know which of the 20 are actually going live next month.

eircoms new definition of 'live' is to launch an exchange with fewer than 50% of cabinets fully working. In Enniscorthy they even propose to launch with only 5 out of 20+ cabinets working.

Is it the cabinets that would serve the most houses that get priority or is there any logic to it?

bealtine

bren50c wrote: »

Is it the cabinets that would serve the most houses that get priority or is there any logic to it?

Not quite sure what you are asking:) I'm sure it's a mix of operational details like power, cabling and commissioning etc, many different issues...I'm pretty sure the various teams are running round like crazy at the moment.

The spread of cabinets can be seen on the boards map here : https://www.google.com/fusiontables/DataSource?docid=1M_lYcvMkt7xIqqSa43TdS1s25oRqtA2JgpxAkYM#map:id=4

Just zoom to Arklow...and if you know of any cabinets not mapped please add them instructions here : http://www.boards.ie/vbulletin/showpost.php?p=83997736&postcount=1

PseudoFamous

bealtine wrote: »

8 of them or 40% will go live in early June with the rest to follow in dribs and drabs, probably by year end. Vodafone would know which of the 20 are actually going live next month.

you wouldn't happen to know which ones it will be would you? because if it's these, I'd be delighted

irishgeo

ok can someone clarify or show me a picture?

the new eircom box has a broadband and phone socket

i have a rj11 going from my broadband port to my dsl port?

i was told it should be a rj45 cable from my broadband point to the wan port on router?

Tommy Lagahan

irishgeo wrote: »

ok can someone clarify or show me a picture?

the new eircom box has a broadband and phone socket

i have a rj11 going from my broadband port to my dsl port?

i was told it should be a rj45 cable from my broadband point to the wan port on router?

I have the same connection, two RJ11s on the faceplate. I wouldn't say it makes any difference if the modems close enough to the port.

Baneblade

rj11 connection for vdsl. they use the same modem for fibre to the home that uses the rj45 connection

bealtine

PseudoFamous wrote: »

you wouldn't happen to know which ones it will be would you? because if it's these, I'd be delighted

Best info suggests the following cabs (we have a good mapper in Arklow)

AKW1_001
AKW1_002
AKW1_003

AKW1_004

AKW1_005
AKW1_007
AKW1_008
AKW1_009
AKW1_010

AKW1_012

The two in Meadowvale are next up probably in August

AlanS181824

Before I got Sky I was offered eFibre from a very nice woman from Eircom.
I went with Sky but went to Eircom's website just to check my line and apparently it's not an eFibre line....
Rang them up and they said that my line is actually NOT an eFibre line.... *sigh*
Not really sure why that woman rang up then...
Carlow is phase 4 I believe.
But anyway, my estate is in the middle of two VDSL cabinets.
Screenshot included.
What speeds should I expect when eFibre finally does come my way?
I'm around 200/400 metres away from those cabinets respectively.

Excuse the hand writing....couldn't get Paint to open :P

dubmick

Quick question, do you have to use the master socket with fibre? Mine is in the hall and I currently use another phone point in the sitting room for the broadband.