HTC One [Megathread]

beardo81

Question guys.

I have my phone converted to GPE and also have had it opened, dropped it in water once and had to dry it out so took casing off. Looks a little worse for wear but working perfectly.

My problem is I have the purple haze camera issue, what are the chances of HTC repairing it for me?

scudzilla

beardo81 wrote: »

Question guys.

I have my phone converted to GPE and also have had it opened, dropped it in water once and had to dry it out so took casing off. Looks a little worse for wear but working perfectly.

My problem is I have the purple haze camera issue, what are the chances of HTC repairing it for me?

Not very high at all, there are small water sensor yokes in the phone that change colour when come into contact with water, they're gonna open it up, see the colour change and send it back as water damaged.

You'll be very very lucky if they do fix it

beardo81

scudzilla wrote: »

Not very high at all, there are small water sensor yokes in the phone that change colour when come into contact with water, they're gonna open it up, see the colour change and send it back as water damaged.

You'll be very very lucky if they do fix it

scudzilla

beardo81 wrote: »

Haha

Send it in, what have ya got to lose? They can only send it back saying no

beardo81

scudzilla wrote: »

Haha

Send it in, what have ya got to lose? They can only send it back saying no

True, I'll just be without a phone for 3 weeks. If I can root out a spare one I'll give it a shot!

mighty magpie

http://www.ibtimes.co.in/install-android-4-4-4-kitkat-c-rom-htc-one-m7-tutorial-605145

trying to follow these steps to get kitkat on my htc one.
I'm confused a bit after step 5, i don't understand why i'm entering commands into my PC once the phone is disconnected.

Is there a point after that were i should reconnect the phone to continue?

Also, do i need to download the SDK/ADF kit so i have folders to move the boot.img into?

mighty magpie

mighty magpie wrote: »

http://www.ibtimes.co.in/install-android-4-4-4-kitkat-c-rom-htc-one-m7-tutorial-605145

trying to follow these steps to get kitkat on my htc one.
I'm confused a bit after step 5, i don't understand why i'm entering commands into my PC once the phone is disconnected.

Is there a point after that were i should reconnect the phone to continue?

Also, do i need to download the SDK/ADF kit so i have folders to move the boot.img into?

I'm sure you've figured by now, but at step 7 you should reconnect your device.

By the way, you should seriously be using xda-developers.com for this type of info, plus you'll get a lot more support.

BArra

what is the warranty length for the htc one m7?

i got the phone through emobile in october 2013, and am suffering the purple tint camera issue

is the htc warranty 2 years or did i dream it?

ofcork

BArra wrote: »

what is the warranty length for the htc one m7?

i got the phone through emobile in october 2013, and am suffering the purple tint camera issue

is the htc warranty 2 years or did i dream it?

Warranty is 2 years mine is 11 months old and gone back for speaker issue

Have HTC M7 but just ordered HTC M8 on Amazon.de black Friday lightening deal for €429. Was it worth it?

Keano

That's a steal. It's 600 quid on three

Keano

Really do hope I get a phone back this week. Be it a new one or my old one back and reapaired. It'll be gone 3 weeks tomorrow

stephenmarr

Keano A Legend wrote: »

Really do hope I get a phone back this week. Be it a new one or my old one back and reapaired. It'll be gone 3 weeks tomorrow

I sent mine in on the 17th of October and got a clearly damaged phone back which i refused, again on Friday just gone the same thing another damaged phone.

so its for the second time being sent back.

Check every inch of the phone for any damage.

ofcork

[Deleted User] wrote: »

Have HTC M7 but just ordered HTC M8 on Amazon.de black Friday lightening deal for €429. Was it worth it?

Adverts have them from around 350.

ofcork

stephenmarr wrote: »

I sent mine in on the 17th of October and got a clearly damaged phone back which i refused, again on Friday just gone the same thing another damaged phone.

so its for the second time being sent back.

Check every inch of the phone for any damage.

When I got mine back last time it was fine,new case as the writing was worn on the phone I sent.

ofcork

ofcork wrote: »

Adverts have them from around 350.

Have known too many people that buy expensive phones from the likes of adverts and donedeal, only to discover problems with no come back to the seller. Not worth it IMO.

Zascar

I think I'm going to wait for the M9 - rumored to be out end of Q1 2015

beno619

Deleted User wrote:

Have known too many people that buy expensive phones from the likes of adverts and donedeal, only to discover problems with no come back to the seller. Not worth it IMO.

I've bought brand new sealed in the box HTC One X and HTC One m7 from sellers on Adverts. Never had any issues and even had a repair from HTC without the receipt.

Nothing wrong with adverts as long as a bit of cop on is used.

BArra

had an email back from HTC today regarding sending back my htc one m7 to the uk for repair, due to purple haze in low light camera mode

the agent said because i was in Ireland, that the UK cannot offer repair and that i should return the device to the retailer i got it from (eMobile) who would arrange repairs or if insistent, i could drop it into two places in Dublin, Fonfix or SBE.

im down in Cork so thats not too feasible, i thought surely i could just send it direct to them. id rather not deal with emobile who might not package it sufficiently etc

ofcork

Im with O2 and just went back to the store who sent it off each time.

beno619

BArra wrote: »

had an email back from HTC today regarding sending back my htc one m7 to the uk for repair, due to purple haze in low light camera mode

the agent said because i was in Ireland, that the UK cannot offer repair and that i should return the device to the retailer i got it from (eMobile) who would arrange repairs or if insistent, i could drop it into two places in Dublin, Fonfix or SBE.

im down in Cork so thats not too feasible, i thought surely i could just send it direct to them. id rather not deal with emobile who might not package it sufficiently etc

Sounds like rubbish tbh, ive repaired directly through HTC and wouldn't accept that response did you call them on 1 800 995 482‎ ?

dulpit

beno619 wrote: »

Sounds like rubbish tbh, ive repaired directly through HTC and wouldn't accept that response did you call them on 1 800 995 482‎ ?

To be fair your contract is with the vendor, not the supplier - unless you've moved into extended warranty period. Which means you really should be dealing with the store - the onus is on them for the repair/replacement/refund. Right?

beno619

dulpit wrote: »

To be fair your contract is with the vendor, not the supplier - unless you've moved into extended warranty period. Which means you really should be dealing with the store - the onus is on them for the repair/replacement/refund. Right?

Depends maybe if the phone was on contract ? I usually buy my phones outright so would go straight to HTC for support and expect decent costumer service.

dulpit

beno619 wrote: »

Depends maybe if the phone was on contract ? I usually buy my phones outright so would go straight to HTC for support and expect decent costumer service.

Irrespective. Consumer law is that your sale agreement is with the store, not the manufacturer. So the store should look after repairs/etc. unless you have a warranty with the manufacturer which overrides the store (so check the warranty).

I would always go to the phone shop, they sold it so they should sort it.

Vinny-Chase

Hey all,
Came here looking at a battery issue. After about 2 hours I'm down to about 75%. I've tried wiping cache, as per this video https://www.youtube.com/watch?v=u2kMgejnjjw but no joy. I'm also seeing on here that the pink/ purple issue with the camera is not just me. What is the deal with that?

Is it possible to replace the battery?

I'm thinking I might try a factory reset. Can anyone recommend back up options before I wipe it?

Zascar

Yes do a factory reseat. HTC Backup is actually pretty good! I used it the other day, pretty painless process

Vinny-Chase

Cheers Zascar. Does it back up apps & settings?

Zascar

Pretty much - but I used MyBackupPro also just in case

Vinny-Chase

Cool. I have that too, so I'll play it safe.

pharmaton

I sent my relatively new HTC one mini back for repair a couple of weeks ago and got a call to go and pick it up today, went to the store and was handed a brand spanking new HTC one M8 for my troubles, with a letter from HTC verifying the exchange. Great service and stoked about my *free phone.

(I had my previous phone insured but its not worth half the value of the m8 - what did I do here?)

Keano

You got very lucky

pharmaton

it's so beautiful

wotswattage

pharmaton were you dealing with the phone vendor or HTC?
I'm nowhere near Dublin so the dropping into the HTC centre isn't really an option... I'd have no problem sending them the phone in a Jiffy bag.

My M7 has the purple camera issue I'm prob gonna send it back soon. I have it about 17 months at this stage, and didn't really notice the camera gradually worsening over time but its pretty bad now. I do remember it having amazing low light performance when new..

pharmaton

wotswattage wrote: »

pharmaton were you dealing with the phone vendor or HTC?
I'm nowhere near Dublin so the dropping into the HTC centre isn't really an option... I'd have no problem sending them the phone in a Jiffy bag.

My M7 has the purple camera issue I'm prob gonna send it back soon. I have it about 17 months at this stage, and didn't really notice the camera gradually worsening over time but its pretty bad now. I do remember it having amazing low light performance when new..

I went through the vendor. I'm outside of Dublin myself so I wasn't expecting much at all, just hoping my phone would be fixed. I got the mini in May and it was working perfectly until the power button went on it one day, it just phased out over a period of a couple of hours so I was unable turn it off or on. The M8 appears to have a much sturdier power button and the added benefit of motion launch which awakens the display by tapping the screen. Happy with that, it's a nice little feature and will probably lessen my use of the power button so hopefully won't encounter similar problems in the future.

I sent it away a little over two weeks ago, 21st of Nov. I think so it took a bit of waiting but appears to have been worth it. Still getting used to having a monster of a phone, was very used to the mini, with my little hands an all.

wotswattage

Cool thanks! To be honest I'd be happy with a fixed camera on my m7 it's been great since day one -but of course I'd take an m8 as a replacement!!

I may wait until after Christmas to send it back. Please tell me its Meteor you dealt with
It seems HTC are great to deal with for warranty issues, and some retailers are better than others...

pharmaton

it was Vodafone, hence my surprise!

So I was using my camera today on lo and behold there was a purple tinge to everything. Now my phone has a single crack across the bottom of the screen. Do you think HTC will repair the camera if there is a crack on the screen?
I might add that I just got my M8 off Amazon today but would like to get the camera fixed so I can give the phone to my son.

jozi

Anyone able to tell me can the one m8 be flashed with the play edition rom?

GBX

I have a One Mini and twice in the past few days its ended up in the bootloader menu. Once this morning while turning off the alarm and/or disconnecting the charger. and once last week I cant recall exactly what I was doing when it happened.
I was unaware of how to put the phone into the bootloader menu so cant figure out how it ended up going into it especially while still half asleep this morning.

I've had no problems with the phone so far but its bugging me that its just going into this menu and taking a good few minutes to get it back to load up as normal.
Has anybody encountered this on their device?

dulpit

jozi wrote: »

Anyone able to tell me can the one m8 be flashed with the play edition rom?

You need S-off to fully convert to GPE: http://www.ibtimes.co.uk/how-convert-htc-one-m8-stock-into-google-play-edition-1469593

Or if you want you can flash a ROM: http://forum.xda-developers.com/showthread.php?t=2706391 (that's just the first I spotted, it's a 5.0.1 GPE ROM).

jozi

dulpit wrote: »

You need S-off to fully convert to GPE: http://www.ibtimes.co.uk/how-convert-htc-one-m8-stock-into-google-play-edition-1469593

Or if you want you can flash a ROM: http://forum.xda-developers.com/showthread.php?t=2706391 (that's just the first I spotted, it's a 5.0.1 GPE ROM).

Cool so it can be done then. I was reading up about it and there was something about only gsm phones being able to get it and not cdma phones

Just noticed my brand new HTC M8 has no volume buttons!
Panic calls to Amazon who transferred me to Amazon.de support. A replacement is being sent.

dulpit

Lollipop is available for GPE, installed it this morning and it's lovely...

OTA Zips are available from the following:

• M7: http://t.co/VPfTDIsBkD
• M8: http://t.co/lPGLp06Wep
• Install guide: http://www.theandroidsoul.com/update-htc-one-m7-gpe-android-4-4-3-ota/ (that guide is for 4.4.3, but it's the same steps).

Tombi!

I just got the M8 from o2 (Ireland).
I can't uninstall some of the bloatware. I have two questions. If I use a rom, is it safe or can I brick my phone? Secondly, am I missing anything if I did use a rom to set the phone so it has no bloatware?

I'm just curious if HTC put anything on there that I'd need so to speak.

Oh and if I do flash it, please tell me that'll remove Twitter. I never use it. I don't even own an account.

TheChevron

I have the phone with Meteor. Have it 18 months next week. I already signed up for a new phone and contract.

I am getting the purple haze on the camera, its virtually useless in low light. Am I still entitled to send the phone back to be repaired as it is still in warranty, even though I have a new phone and contract with them?

dulpit

TheChevron wrote: »

I have the phone with Meteor. Have it 18 months next week. I already signed up for a new phone and contract.

I am getting the purple haze on the camera, its virtually useless in low light. Am I still entitled to send the phone back to be repaired as it is still in warranty, even though I have a new phone and contract with them?

If still in warranty: yes. Your phone bill/t&cs don't come into it...

dulpit

Brutal Deluxe wrote: »

I just got the M8 from o2 (Ireland).
I can't uninstall some of the bloatware. I have two questions. If I use a rom, is it safe or can I brick my phone? Secondly, am I missing anything if I did use a rom to set the phone so it has no bloatware?

I'm just curious if HTC put anything on there that I'd need so to speak.

Oh and if I do flash it, please tell me that'll remove Twitter. I never use it. I don't even own an account.

You can use ROMS that de-crapify your phone, these will run fine. I've used Android Revolution HD on the M7 (http://android-revolution-hd.blogspot.ie/) with no issues, same goes for Maximus ROM (http://llabtoofer.com/category/devices/htc-one-m8/). Personally I prefer Maximus.

Using a ROM will void your warranty, but there are ways of restoring your phone to an original, un-rooted state (e.g. http://theunlockr.com/2014/06/08/how-to-unroot-the-htc-one-m8-video/). It's also possible to brick your phone, but if you follow the guides out there you won't go wrong..

Tombi!

Cheers for that. I didn't know it'd void my warranty. Is there any way to get rid of the apps without using a ROM? Kinda like how you can use Revo Uninstaller when you revert a laptop to factory settings?

I disabled the vibration from taping but it's still there on some buttons. Like the threebuttons at the top (back, home and apps that are open, I think).
Can I disable that?

Also I'm curious about how to keep the battery from running out too quick. I already disable Wifi (don't use data, yet or blue tooth). I've got it set on power saving mode. I'm considering enabling Extreme Power Saving but would it really help that much?

pharmaton

Also I'm curious about how to keep the battery from running out too quick. I already disable Wifi (don't use data, yet or blue tooth). I've got it set on power saving mode. I'm considering enabling Extreme Power Saving but would it really help that much?

I switched on extreme power saving this morning at 8 when my battery was at 92%, figured it might help as I wouldn't use that much while I'm working. I left work at 4.30 and turned it off and my battery was at 84%. Granted I really didn't have much use of the phone all day, checked a few messages and that was about it so it's fairly effective at conserving energy. Handy for sleep or times when you're not really using it much.

Keano

Still no phone for me. Going to have to call them Monday as it's gone on way too long!