Broadband in Tullyvale

g0nzo

I live in the Oval too and I just had a chat with the Eircom support. The lady told me that:

' I have checked your number and as yet there is no date as to when you will be enabled , however you will be contacted directly once you are enabled.'

Also the tool on the website still says only up to 4Mb...

fjon

I rang Vodafone and got a similar answer. I'm in West Courtyard. Would be great if it went live on the 29th.
They did say that if/ when it does go live my line will be upgraded and I won't have to pay more, but I will be on a new 18 month contract.

syklops

fjon wrote: »

I rang Vodafone and got a similar answer. I'm in West Courtyard. Would be great if it went live on the 29th.
They did say that if/ when it does go live my line will be upgraded and I won't have to pay more, but I will be on a new 18 month contract.

Ok. Please report back in 2 weeks time.

Leeroy!

okay so just to state that this is only an assumption...

I do recall chatting with the engineers who were installing and wiring up the cabinet at the entrance to the East Courtyard and they mentioned that there is another separate cabinet in the West Courtyard. SO to make an assumption based on how Eircom seem to be releasing and commissioning their cabinets I would say they will release the cabinet in East Courtyard on the 29th, test it for a period and then decide to release the cabinet in the West Courtyard.
This synopsis is backed up y the fact that people are stating that there are no notes on their system as to when it will be available in the West or Oval but yet when enquiring about the East Courtyard we have a date of arrival.

what do you guys think?

Leeroy!

fjon wrote: »

I rang Vodafone and got a similar answer. I'm in West Courtyard. Would be great if it went live on the 29th.
They did say that if/ when it does go live my line will be upgraded and I won't have to pay more, but I will be on a new 18 month contract.

Vodafone have told me (I'm currently out of contract) that its flat rate €30 per month on an 18 month contract for Fibre Broadband. Cheaper than Eircom but without the option of the phone.

My only concern with going with broadband only from Vodafone is that now that Efibre is available we can also get phone and TV included in the package. The channels on the TV package are nowhere near as good as UPC or SKY but as a package for everything its quite cheap. Should I choose to go for broadband only with Vodafone then if I want a TV package I have to get Eircom or Sky and it may work out more expensive. Ive yet to compare all of the costs etc

Leeroy!

syklops wrote: »

I'm in The Oval, next to my lift is a panel that says "Eircom connections", so Im hoping Eircom have access. If Eircom have access then Vodafone do as well, right?

Tullyvale is as far a s I know 100% covered by Eircom lines, meaning that you can definitely get Vodafone as long as you can get a landline from Eircom. So once it becomes available you should have no issues, unless for some mad reason you cant get a landline into your apartment. The telephone line hub in my building is located behind one of the wooden panels in the hallway on ground floor. Its a very small grey box with a tonne of wires leading in and out of it. (saw it one day when an "engineer" had it open :rolleyes: )

wannabejay

Good afternoon all. I'm new to boards but I've been watching this thread for ages and thanks for all the effort. I live in the East Courtyard Block G (that's the centre three-story block on the east courtyard side closest to the dip/valley at the front). I called eircom also but I'm told that although the other blocks in the east courtyard have been given a date, there is no allocated date against block G. I can't see why Block G would be singled out not to activate and I'm hoping it's just an oversight on the system but I'm looking forward to next week to find out for sure. Like the rest of you, my broadband with Digiweb is awful, I'm lucky to get even 100 kb/s on a very good day.

wannabejay

Any luck today with anyone? I've had no postal offers and the eircom number checker is still telling me that fibre is not available yet.
I'm in east courtyard, block G.

wannabejay

I was speaking to eircom just now, block G won't be live until december but perhaps sooner.

Tea drinker

Eircom told me yesterday they have NFI when The Oval will be done.
I believe them.

bricky06

Tea drinker wrote: »

Eircom told me yesterday they have NFI when The Oval will be done.
I believe them.

I feel like they're going to switch on east, then west and we'll be left out in the cold in the oval

Leeroy!

so has anyone got it yet? I'm looking for some feedback on speeds, I'm 2 clicks away from ordering the TV and eFiber bundle €38 per month first 6 months then 63 afterwards.

any thoughts on options?

fjon

Leeroy! wrote: »

so has anyone got it yet? I'm looking for some feedback on speeds, I'm 2 clicks away from ordering the TV and eFiber bundle €38 per month first 6 months then 63 afterwards.

any thoughts on options?

Still not available in West. Anyone in East know if it has been switched on?

wannabejay

Still coming up as not available on the Eircom line checker. It tells me that up to 24mb regular broadband is but it also says the line is only capable of 3 Mb/s. Currently I get 0.75 mb/s down and 0.2 mb/s up if I'm lucky.
I'm in block G though and I think for some reason we've been overlooked this time.

Strangely enough though, netflix is usually fine. I've bought a PS Vita to go with the PS4, the idea being I can play my PS4 when abroad or out somewhere with wifi. But because the upload of my own broadband is so terrible, I might as well have bought a brick.

Rosco II

Nothing in West, of course. If anything, the internet has gotten SLOWER. I play games online and the lag the last 2 weeks has been ridiculous. Tho I did see a KPN Networks guy messing around with the cab at East. Would not be suprised if we still havent gotten it in the New Year

Rosco II

And my max download has bee 350kb for the last few months. Jokee

Tea drinker

Make sure ye are calling eircom and complaining, otherwise sure we are wasting our time. Don't accept a line check as functionally the line is working, just slow and getting slower. Sure when there is a stack of lads and lassies looking for service we might get somewhere

Leeroy!

Okay so heres something you all can do to get the best out of your "existing" connection. Provided its coming down the telephone line. So here we go.

Step 1.
type 192.168.2.1 into your browser to get connected to your router
Note : this address might change depending on what router you use.
If you have trouble finding the IP of your router you can run ipconfig in your command line on windows or ifconfig in terminal on mac and you should find it.

Step 2.
From here you should be able to navigate to your connection overview where you can see the "actual" connection speeds that your router is "genuinely" receiving down the line.
From that you can work out what your receiving.
Write this figure down.

Step 3.
Call eircom/Vodafone and ask for a line check...
So if they say your line is only capable of 3 and your figure from your router is somewhere between 2.5 and 3 then ask them to make sure that your on a 3Mb profile ... Profile is the key word here.

another example if your line is capable of 3 and your only receiving 2048kbps to your router then ask them to put you on a 2Mb profile.

(the reason for all of this will be explained below)

Step 4.
Based on the new profile that you've been put on you can now restart your router and wait 2 mins for the changes to take place. This should in theory deliver a much better quality of service even at low speeds.


EXPLAINATION.
So I know that is brief and theres probably a tonne more explaining I could do around each step but thats the general approach.

So why should I do this?
Well basically, in Tullyvale due to us being approximatley 4Km of cable away from the exchange we all suffer from a low noise margin. meaning that we lose signal as it travels across the 4Km. So when they say capable of 3 you might only after 4Km be receiving 1.5 or 2Mb connection.
Now if they are always sending 3Mb worth of connection that means your losing packets across the network.

SOLUTION.
By adjusting your profile (the amount of broadband - packets) that eircom or vodaofn send you to match the amount that your receiving you will end up with a service with no loss of packets and no jittery crap connection.
Now it will only be the speed that your receiving BUT it will be much much better.


Hope this makes sense and hope it helps.

Ps: My connection is "capable" of 3Mb but I am on a 2Mb profile in order to get a 'solid' connection which I can game (PS4) and watch Netflix no problem. (or at least with much less issues than before I adjusted the profile to match my received download speed.)

Leeroy!

Tea drinker

Met a guy from KN networks this evening, he installed Eircom (new) broadband in one or 2 of the lower numbered Oval apartments.
He reckons 96 megabit is what it came in at. He has no idea when the other oval aprtments will be done ;-)

syklops

96 Megs. Currently getting 4. Yeah I'll take 96. Take my money!

Rosco II

For those who still are left with the crappy broadband, leave an angry post in the eircom forum. I just left one there, if we all do it then it may grab their attention.

I had an "engineer" out to look at the line and he says im getting the max service! .450mb/sec is considered the max here. Jesus wept.

Rosco II

Great news for anyone in west and the Oval, KN networks have started digging up the front at the car park this morning, we will have efibre by Christmas.

According to the builder, the reason it was so late is that Eircom had troubling getting permission from the management company to come in and dig up the entrance at west courtyard.

Happy Christmas y'all!

brenosullivan

THAT IS AMAZING NEWS!
I can't believe the delay was the management company!!
I saw the KN crowd digging away this morning. Felt like hugging them!

syklops

Rosco II wrote: »

According to the builder, the reason it was so late is that Eircom had troubling getting permission from the management company to come in and dig up the entrance at west courtyard.

I take this excuse with a large pinch of salt.

I was speaking with the Management company a few weeks ago, and they said they were very eager to get fibre installed, that Eircom had finished the external work and they were waiting on Eircom to supply them with a timeline.

Tea drinker

Yeah. saw the kn guys digging today, they just had to wait for afew cars to move so they could get the digger in place. Plan was then to get the entry hole into basement from the new trench. shouldnt be too long now.

g0nzo

Rosco II wrote: »

Great news for anyone in west and the Oval, KN networks have started digging up the front at the car park this morning, we will have efibre by Christmas.

Hopefully this time the good news is true ^^

wannabejay

Anyone else in East Courtyard Block G..? can't get a straight answer from eircom as to why we seem to be the only east courtyard block not to be fibre enabled. It's doing my head in, mostly using the hotspot on my phone instead.

Tea drinker

Dunno wannabejay. There is now a cabinet over where the cables terminated, how many blocks it serves.... anyones guess. You might well be in luck though.

brenosullivan

Anyone get an update on this? Last I saw were the Eircom vans wiring up the new boxes on the 23rd of December. Are we there yet?

Leeroy!

East Courtyard getting full signal 81Mbps down and 13 Mbps up :cool:

im in heaven ... after many many years and to think any other provider could have had all of our business had they got in before.

either way the end is nigh gentlemen, if not right anyway it will 100% be turned on soon, maybe they are just using East courtyard as a trial before they make live the other cabinets ...?

wannabejay

Hi Leeroy,
that's fantastic news! although still when I use the eircom line checker I'm told that it's not yet available. I'm in Block G, east courtyard. How have you been able to check the new speeds? Have you already signed up to fibre previous to it going live?
Can I ask what block you're in?

thanks

syklops

I have DSL from digiweb. Whats the cheapest way for me to get Fibre?

Leeroy!

I use speedtest.net to check the speed. just checked a second ago and got 95.2Mbps down and 19.08Mps up ... incredible!
Also I can log into my router and see all the stats there and work out exactly what im getting.

If you call Eircom or Vodafone they can test your line to see if its enabled and if so what speeds you'll get roughly.

make sure to give them your landline number if you have one. It makes it a whole lot easier.

Tea drinker

Leeroy! wrote: »

I use speedtest.net to check the speed. just checked a second ago and got 95.2Mbps down and 19.08Mps up ... incredible!
Also I can log into my router and see all the stats there and work out exactly what im getting.

If you call Eircom or Vodafone they can test your line to see if its enabled and if so what speeds you'll get roughly.

make sure to give them your landline number if you have one. It makes it a whole lot easier.

Rocking ping time there too Leeroy........

syklops

Does anyone know if I can get fibre from Digiweb?

Edit: Ok, I can get fibre from Digiweb, but I will need to call them to verify I can get it from them. It will make things easier as I have digiweb already.

wannabejay

Thanks Leeroy,
called eircom again and after speaking with about five different people, finally told that my apartment is one of only two in a block of ten that are not switched over and no explanation as to why. A manager would call me "no later than friday" which of course they never did. More calls tomorrow I guess. Doesn't make any sense to me at all why a technician would go to the trouble of opening the cabinet and setting eight out of ten connections and leaving two. Half day? dentist appointment? wtf. baffled.

Leeroy!

wannabejay wrote: »

Thanks Leeroy,
called eircom again and after speaking with about five different people, finally told that my apartment is one of only two in a block of ten that are not switched over and no explanation as to why. A manager would call me "no later than friday" which of course they never did. More calls tomorrow I guess. Doesn't make any sense to me at all why a technician would go to the trouble of opening the cabinet and setting eight out of ten connections and leaving two. Half day? dentist appointment? wtf. baffled.

My god ... I really feel for you. There is nothing more frustrating that a situation like that which surrounds a genuine need for a service only to find no explanation. I would definitely take it up with Eircom continually until you get an answer.

Do you have an eircom phone line right now yeah? because if you have the phone line I honestly cant see why they wouldnt add your line from the cabinet. Unless based on what block and what apartment your in there is some layout issue that prevents them running a telephone line in ...

really hope you get it sorted soon

wannabejay

Thanks lads,
Called eircom again today - useless and tried tea-drinkers contact too with no luck either (but thanks!)
I had a look inside service riser marked eircom in the apartment block and took a picture of the telephone distribution panel etc.

Is the fibre/not fibre state already established before this panel (i.e, at the new green cabinet outside or a computer in limerick or wherever).?

If the engineer were to "flick the switch" or rewire or whatever is needed,
I'm guessing this would physically happen before this panel or am I wrong?
after the effort of photographing etc, boards wont let me put up an image because I'm new.

so here's a the same link with an extra space bewteen each and everyone character which hopefully finds the right person.

h t t p s : / / i m a g e s h a c k . c o m / i / i p q Z W l B z j

If I'm wrong and this panel is useful to me, then I've included the details on how each wire is connected up if anyone knows how I can magically reconfigure it to show my number as fibre enabled and allow me to call eircom, play dumb and buy broadband.

Clutching at straws here I know.

bricky06

Hi,

Has anyone in The Oval had any joy getting info from eircom?

I'm still being told "We have no date for rollout in your location".

wannabejay

Eircom finally got back to me yesterday and said my line is not included on the new cabinet and that I'll have to wait for the next cabinet to be installed which "should" be within the next twelve months. Maybe the Oval are in the same boat bricky06.

Just seems really strange to me that the cabinet split is 8 apartments versus two apartments in the same east courtyard 10 apartment block.

I'll just had to accept crappy broadband for now. Priced satellite broadband but it's crazy money with very low download limits that Netflix would eat up within a matter of hours.

If any lucky fibre neighbours closeby want to share their wireless key, I'll split the monthly cost with them

Rosco II

That sucks man, maybe you will be connected when the new cabinet that was set up at West goes online?

Leeroy am I right in saying that the cabinet at the druid valley entrance was installed as much as a year ago but you only recently got efibre? this doesn't bode well for us on the other side, could be waiting months!

How long after you got your install date did it go live? Were you all automatically boosted up or did an "engineer" have to set it up? Cheers

Leeroy!

wannabejay wrote: »

Thanks lads,
Called eircom again today - useless and tried tea-drinkers contact too with no luck either (but thanks!)
I had a look inside service riser marked eircom in the apartment block and took a picture of the telephone distribution panel etc.

Is the fibre/not fibre state already established before this panel (i.e, at the new green cabinet outside or a computer in limerick or wherever).?

If the engineer were to "flick the switch" or rewire or whatever is needed,
I'm guessing this would physically happen before this panel or am I wrong?
after the effort of photographing etc, boards wont let me put up an image because I'm new.

so here's a the same link with an extra space bewteen each and everyone character which hopefully finds the right person.

h t t p s : / / i m a g e s h a c k . c o m / i / i p q Z W l B z j

If I'm wrong and this panel is useful to me, then I've included the details on how each wire is connected up if anyone knows how I can magically reconfigure it to show my number as fibre enabled and allow me to call eircom, play dumb and buy broadband.

Clutching at straws here I know.

just checkout out the link https://imageshack.com/i/ipqZWlBzj and what your looking at is the simple phone line connection. The engineers wont touch them and you wouldnt get any benefit from doing so either.
the way the fibre works is that they wire actual fibre optic cable from the exchange up to the cabinets in the estate and then from there they hook onto the existing phone lines. No upgrades of lines internally at all. Hence the phrase "fibre to the cabinet" which is what eFibre is.

so to mess with the internal lines would be of no use as they dont play any role other than receiving the new signal from the cabinet close to your home.

this is not real "fibre" broadband like UPC but only "fibre to the cabinet" thats why were up to 100Mbps and UPC are currently at 240Mbps to homes.

what we get is a mix of copper and fibre but it works and solves a problem liek the one we have with ducting issues up in Tullyvale without any need to dig up the roads and plum new fibre into our houses.

As to why the hell they excluded some homes and not surroundings I would say the enginner probably left early / forgot / was too lazy ... or there could be a genuine reason. But as i said if you have a phone line from eircom there is no reason you couldnt get fibre from the cabinet.

Leeroy!

Rosco II wrote: »

That sucks man, maybe you will be connected when the new cabinet that was set up at West goes online?

Leeroy am I right in saying that the cabinet at the druid valley entrance was installed as much as a year ago but you only recently got efibre? this doesn't bode well for us on the other side, could be waiting months!

How long after you got your install date did it go live? Were you all automatically boosted up or did an "engineer" have to set it up? Cheers

It was December 2013 when they started to dig up the road and January 2014 when they "wired" up the cabinets. however it wasn't until a year later that it was turned on.

Were close guys to all having it, and from our horrible situation in Tullyvale <snip>, we shoudl just take it as a good thing (albeit frustrating) that the end is close.

the cabinets are there, East courtyard is live, I'm sure East courtyard is the guinea pig and the others will follow suit soon, but unfortunately in Eircoms eyes soon can mean 12 months ...

anyway. Keep the pressure on and maybe they will come through earlier than expected.


*** forgot to answer the last bit -> Ye an engineer needs to come out to the house to install the new cable router and test the line. He will spend about 20 mins, testing the line and slowly starting off at about 20Mbps bumping it up in notches to makes sure your line has no faults and can handle the new upgraded speed. When he left i was at 24Mbps ... thinking that was pretty crap but still happy, then over 2 days it went up to over 90.
And no there is no auto bump as without the new router and the engineers system to tell the exchange to connect the line and make it active there can be no fibre speed given to the line, youll be just running off the old phone line and exchange. Engineer was out 5 days after i made the appointment right on the day and tim time that was scheduled. really nice guy too.

Rosco II

Thanks Leeroy, from looking a the Eircom fourm it seems that you were one of the lucky ones who had it installed as per the date they were given. I guess then that you had to sign up for a couple of years anyway?

Eircoms history would suggest that we wont be getting it anytime soon in West, what gets me the most is their unwillingness to share information. They say they cant give us a time line but who is this planning team and why cant they access their data. Its incredibly annoying and I have left several angry posts lately on the forums but they ignore all of them (funny I know!).

At least I know that when we eventually get it it will be awesome!

syklops

Anyone any updates?

My hopes were raised when I got a UPC flyer in the mail box this morning. OH rang UPC and they said we are still not covered.

We are in the Oval, on the west side, anyone there gotten fibre yet?

Tea drinker

syklops wrote: »

Anyone any updates?

My hopes were raised when I got a UPC flyer in the mail box this morning. OH rang UPC and they said we are still not covered.

We are in the Oval, on the west side, anyone there gotten fibre yet?

*Waves out window at Skylops
Yeah I got a call from Eircom today, he said the cab I am in is scheduled to be prepped for e-fibre in 1- 3 months.
I'm block K I think, 102 -119 anyway.

syklops

Tea drinker wrote: »

*Waves out window at Skylops
Yeah I got a call from Eircom today, he said the cab I am in is scheduled to be prepped for e-fibre in 1- 3 months.
I'm block K I think, 102 -119 anyway.

OT but, did you enjoy the bit of drama in that block a few weeks ago?

This is starting to sound like good news, but we'll be moving out in the next 9 months or so. I wonder is it worth it. Especially if I move my phone to 3 and get unlimited data.

syklops

Digiweb just rang me to tell me my fibre is being turned on around the 15th of April.

Rosco II

The Eircom line checker tells me that Im fibre ready.

However I switched to sky recently and they said that its not available yet.

has anyone in West or Oval tried getting it yet?

fjon

Typical - I live here for 4 years, and the week before I move out we get Fibre. I ran the checker and it's enabled (West).
One of the first things I checked when looking at a new place was what broadband they had - I would hate to be in another situation like this for the next few years.