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Trying To Get Out Of My Contract - PLEASE HELP!!

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  • 28-02-2012 2:07pm
    #1
    davemcgeown
    Registered Users Posts: 71 ✭✭


    So i'm with 02 bill pay and i'v realised im getting a crap deal that i cant afford and am trying to look for a way out of it. I've heard that if there's a change in terms and conditions you can get out of a contract for free without penalty according to EU regulation 17.

    Does anyone know if there's been any changes to 02's terms and conditions recently?

    Thanks for your help :)


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    #2
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Yes, but the time frame for exiting the service has expired.

    How long have you left on contract? Perhaps you could buy yourself out?


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    #3
    Blue_Wolf
    Registered Users Posts: 861 ✭✭✭Blue_Wolf


    No the last change was over a year ago as far as I remember. Unless you are having service issues there really is no way of getting out of contract.

    Buying yourself out of contract would be a crazy thing to as this was suggested by previous poster considering your issue is affordability
    davemcgeown wrote: »
    So i'm with 02 bill pay and i'v realised im getting a crap deal that i cant afford and am trying to look for a way out of it. I've heard that if there's a change in terms and conditions you can get out of a contract for free without penalty according to EU regulation 17.

    Does anyone know if there's been any changes to 02's terms and conditions recently?

    Thanks for your help :)


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    #4
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    You can monitor the notifications section here on the O2 site:
    http://www.o2online.ie/o2/legal/other-services/index.php?cid=81#notifications


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