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Grapegifts/ Groupon non existant customer care

no1dad · 2012-02-28 20:44:29

Hi all Just a warning about purchasing from Groupon, I bought a Grapegifts deal before xmas and to cut a long story short I NEVER received my order , some problems with supply and demand apparently (this happened before with a Farmers market deal), anyway I paid Groupon the initial 44 euro and then paid a 2.99 sterling "…

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28-02-2012 9:44pm

#1

no1dad

Registered Users Posts: 31 ✭

Join Date: January 2012

Posts: 25

Hi all Just a warning about purchasing from Groupon, I bought a Grapegifts deal before xmas and to cut a long story short I NEVER received my order , some problems with supply and demand apparently (this happened before with a Farmers market deal), anyway I paid Groupon the initial 44 euro and then paid a 2.99 sterling " delivery" charge to Grapegifts. I eventually got a refund from Groupon about 2 months later but they said I would have to chase Grapegifts for the delivery charge, I pointed out that I would not have paid a delivery charge had they not sold me the voucher and surely they should refund me the delivery charge and they could chase it from Grapegifts, I have still not received my refund of the delivery charge and I have not purchased anything from grapegifts since

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