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Direct Debits

  • 02-03-2012 10:37pm
    #1
    podgie.
    Registered Users Posts: 571 ✭✭✭


    Hello All,

    I have a direct debit question. I set a direct debit up with a company and after a while they deleted the details from there system. I provided them with the details again. I never cancelled the the direct debit in the bank so it still active.

    My question is do they have to set up a new direct debit with the bank or can they reactivate the current debit debt on their system / bank. ?

    Regards.


Comments

  • #2
    clairedavies
    Closed Accounts Posts: 16 ✭clairedavies


    Not entirely sure I understand your question BUT I would be questionning a company that 'loses' your details...? They obviously have direct debit sponsorship which is a good thing but be cautious of direct debits with non well-known companies, they have complete control and can choose to take any amount of money from your account.

    If I were you I would contact your bank for some clarity on what's going on.


  • #3
    Legislator
    Registered Users, Registered Users 2 Posts: 139 ✭✭Legislator


    Were there any collections made. If you have not cancelled the DD with your Bank the instruction will remain in place and there should be no need to complete a new instruction.


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