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Bill Issue

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  • 12-03-2012 4:39pm
    #1
    orchidsrpretty
    Registered Users Posts: 2,138 ✭✭✭


    Hi eircom,
    I signed up in November and after 2 weeks signed up for DD to avoid the 100e charge. On my first bill the charge was there so I rang up and the person said just not to pay the 100e as it was a billing error. Every month the charge still shows up on my bill. I have rang a couple of times to get it removed but to no avail. Could someone sort it out for me please as I'm sure its a very easy thing to do.
    Thanks.


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  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    orchidsrpretty wrote: »
    Hi eircom,
    I signed up in November and after 2 weeks signed up for DD to avoid the 100e charge. On my first bill the charge was there so I rang up and the person said just not to pay the 100e as it was a billing error. Every month the charge still shows up on my bill. I have rang a couple of times to get it removed but to no avail. Could someone sort it out for me please as I'm sure its a very easy thing to do.
    Thanks.

    Hi orchidsrpretty

    Can you private message me with your eircom account number and I will look into that for you.

    Thanks, Mark


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