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email signature

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  • 15-03-2012 5:45pm
    #1
    grizzly
    Registered Users Posts: 2,789 ✭✭✭


    *Disclaimer:I hate email signatures with all my heart. I only put do them when requested and the client won't take no for an answer.

    So, I made an email signature and the client is using it. I'd tested it against various email clients – web based and desktop and it was working ok.

    Now the client is having trouble when he gets a reply from a recipient. The signature fragments and the images go missing.

    Is there anything I can change in this code to fix this? Or is it in the way their email clint is configured – the options for sending?

    <table width="266" height="320" cellspacing="0" cellpadding="0" border="0">

<tr>  
<td colspan="2" align="left" height="16" width="266" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;">  
NAME  
</td>
</tr>
<tr>  
<td colspan="2" align="left" height="16" width="266" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px;">  
TITLE  
</td>
</tr>
<tr>  
<td colspan="3" width="266" align="left">  
<a href="http://www.example.com/"><img src="http://www.example.ie/company_logo.gif" width="144" height="63" border="0"></a>  
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">Address 1</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">Address 2</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;"><a href="http://www.example.com/" style="text-decoration:none; color:#000000;">www.example.com</a></td>
</tr>
<tr>  
<td width="137" height="22">
<hr width=100% size=1 noshade color="gray">
</td>
<td width="129" height="22">&nbsp;</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">m. 086 000 0000</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">t. 01 000 0000</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">f. 01 000 000</td>
</tr>
<tr>  
<td colspan="2" align="left" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;"><a href="mailto:name@example.com" style="text-decoration:none; color:#000000;">e. name@example.com</a></td>
</tr>
<tr>  
<td colspan="2"><a href="http://www.example.com"><img src="http://www.example.com/tagline_logo.gif" width="248" height="37" border="0"></a></td>
</tr>
<tr>  
<td colspan="2"><a href="http://www.example.com"><img src="http://www.example.com/social_logo.gif" width="29" height="30" border="0"></a><a href="http://www.example.com"><img src="www.example.com/social_logo.gif" width="29" height="30" border="0"></a><a href="http://www.example.com"><img src="www.example.com/social_logo.gif" width="32" height="30" border="0"></a></td>
</tr>
<tr>  
<td colspan="2" align="left" valign="top" width="266" height="13" style="font-family: Arial, Helvetica, sans-serif; font-size: 11px; color: #000000;">Click to follow</td>
</tr>
</table>


Comments

  • Options
    #2
    28064212
    Registered Users Posts: 10,641 ✭✭✭✭28064212


    Is this all replies or just some? If he sends it to you and you reply, does it fragment?

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  • Options
    #3
    grizzly
    Registered Users Posts: 2,789 ✭✭✭grizzly


    Just some, in his replies to my emails his signature looks ok. He's using a mix of Outlook 2007/2010. I'm using Apples Mail program.


  • Options
    #4
    28064212
    Registered Users Posts: 10,641 ✭✭✭✭28064212


    grizzly wrote: »
    Just some, in his replies to my emails his signature looks ok. He's using a mix of Outlook 2007/2010. I'm using Apples Mail program.
    But when you reply to him, is it showing up to him as fragmented?

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    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

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  • Options
    #5
    grizzly
    Registered Users Posts: 2,789 ✭✭✭grizzly


    28064212 wrote: »
    But when you reply to him, is it showing up to him as fragmented?

    Sorry, I get you now. I did a test there by replying to his email, but forwarding the result to my gmail address. It shows up fine.


  • Options
    #6
    28064212
    Registered Users Posts: 10,641 ✭✭✭✭28064212


    grizzly wrote: »
    Sorry, I get you now. I did a test there by replying to his email, but forwarding the result to my gmail address. It shows up fine.
    Can you get a look at the source of one of the fragmented ones? Get him to forward it on? It sounds like some of the email clients receiving it are stripping out the links

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    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

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  • Options
    #7
    grizzly
    Registered Users Posts: 2,789 ✭✭✭grizzly


    28064212 wrote: »
    Can you get a look at the source of one of the fragmented ones? Get him to forward it on? It sounds like some of the email clients receiving it are stripping out the links

    Here is the raw source for the reply his client sent him. It looks like what you've described. Not sure if there is a way round this. Unless, is there a way to send plain text alternative to replies?

    I've changed the names to protect the innocent ;)
    NAME                                                  |  |
                                                        --|
 TITLE                                                 |  |
                                                        --|
 (Embedded image moved to file:                        =20
 pic30523.jpg)Description:                             =20
 http://www.example.ie/company_logo.gif                =20
                                                       =20
 Address 1                                             =20
                                                       =20
 Address 2                                             =20
                                                       =20
 www.example.com                                       =20
                                                       =20
                                                       =20
                                                       =20
 m. 086 000 0000                                       =20
                                                       =20
 t. 01 000 0000                                        =20
                                                       =20
 f. 01 000 0000                                        =20
                                                       =20
 e. name@example.ie                                    =20
                                                       =20
 (Embedded image moved to file:                        =20
 pic01587.gif)Description:                             =20
 http://www.example.com/tagline_image.gif              =20
                                                       =20
 (Embedded image moved to file:                        =20
 pic29314.gif)Description:                             =20
 http://www.example.com/social_logo.gif                =20
 (Embedded image moved to file:                        =20
 pic09503.gif)Description:                             =20
 http://www.example.com/social_logo.gif                =20
 (Embedded image moved to file:                        =20
 pic07448.gif)Description:                             =20
 http://www.example.com/social_logo.gif                =20
                                                       =20
 Click to follow                                       =20
 ------------------------------------------------------=20
|                                   |               |  |
|-----------------------------------+---------------+--|


  • Options
    #8
    28064212
    Registered Users Posts: 10,641 ✭✭✭✭28064212


    If the recipient is sending replies in plain text, there's not much you can do. Try and make sure it degrades reasonably gracefully, but I wouldn't worry about it too much

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    Firefox: https://addons.mozilla.org/addon/boardsie-enhancement-suite/

    Chrome/Edge/Opera: https://chromewebstore.google.com/detail/boardsie-enhancement-suit/bbgnmnfagihoohjkofdnofcfmkpdmmce



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