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iPhone 4s Sound Problem

  • 17-03-2012 10:30am
    #1
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭


    With my earphones plugged in (apple standard ones) the sound keeps coming out of the iPhone speaker and not the earphones.

    I had this problem last week and a reboot sorted it but that doesn't appear to be working now.

    Any one have this problem?


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,680 CMod ✭✭✭✭Sad Professor


    Have you tested with other headphones? Is there any dust/dirt in the headphone jack? Is the phone jailbroken?


  • #3
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    Phone isn't jail broken. Haven't tested with other earphones but will when I get home. The current earphones work in other devices. Doesn't appear to be any dust in the jack socket


  • #4
    Salvation
    Closed Accounts Posts: 299 ✭✭Salvation


    I have the exact same issue in reverse.

    It is a known issue you need to contact apple and get in motion a repair or replacement.

    I did it last night, so am waiting for the box to come with the courier and send it to them.

    Might take about a week although, as when I did it for a 3GS it took a few days only.

    But your issue is hardware not software


  • #5
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    Salvation wrote: »
    I have the exact same issue in reverse.

    It is a known issue you need to contact apple and get in motion a repair or replacement.

    I did it last night, so am waiting for the box to come with the courier and send it to them.

    Might take about a week although, as when I did it for a 3GS it took a few days only.

    But your issue is hardware not software

    Do you have any links to the known issues?


  • #6
    Salvation
    Closed Accounts Posts: 299 ✭✭Salvation


    One of many

    https://discussions.apple.com/thread/3455362?start=0&tstart=0

    Just do a search in google for iphone 4s sound issues

    Going to Belfast tomorrow afternoon to the apple store to get a replacement


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  • #7
    godtabh
    Moderators, Science, Health & Environment Moderators Posts: 23,231 Mod ✭✭✭✭godtabh


    What are the story with replacements? Are the brand new? Locked? Refurbs?


  • #8
    Salvation
    Closed Accounts Posts: 299 ✭✭Salvation


    Not sure in there for 1430 today will let you know but I would advise that you get it replaced.


  • #9
    Salvation
    Closed Accounts Posts: 299 ✭✭Salvation


    Okay I went up there totally seemless, got the phone replaced, warranty extended for an extra 90 days and all took 15 mins.

    I would think it is well worth a trip there if you can get up.

    You just need to book an appointment with the genius bar, can do it via the apple store app or online

    https://concierge.apple.com/WebObjects/Concierge.woa/17/wo/YZyudTbTF4rpRd0g1kGr3M/0.

    And yes you get a brand new phone not a refurb, sim free


  • #10
    ComeraghBlue
    Registered Users, Registered Users 2 Posts: 954 ✭✭✭ComeraghBlue


    Hi guys iv got this issue on my 4s now. No sound through its speakers and no sound on music, YouTube, clicks and locks sounds. Tried resetting but haven't restored as I'll lose the 5.0.1 JB. Can anyone tell me is it definitely a hardware issue and will 5.1 iOS fix it?
    If its hardware then would ye recommend going to Belfast for a swap, or do it by courier and on the phone? And is it true that the replacement in Belfast is a sim free? I'f so then I'd probably go with that option. Thanks in advance


  • #11
    ComeraghBlue
    Registered Users, Registered Users 2 Posts: 954 ✭✭✭ComeraghBlue


    Just to clarify that apple Belfast do not replace phones with a sim free version. They transfer your Imei and serial number to the replacement phone and if your old phone was locked then new one will be.

    I had no sound and turns out it was 'liquid damage' on the pins even though i had it only 3 weeks and never got wet. I had to pay £139 there and then for a replacement


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