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Prepaid service

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  • 22-03-2012 7:16pm
    #1
    ned rierson
    Registered Users Posts: 557 ✭✭✭


    I booked a serviceman to come look at a pump and had to pay upfront. Now i want to cancel his visit. Will my credit card still be charged ?


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    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Can't say without knowing the T&Cs. Were there T&Cs attached to your booking?


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    #3
    ned rierson
    Registered Users Posts: 557 ✭✭✭ned rierson


    Dont know. He didnt mention any.


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    #4
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    ned rierson wrote: »
    Dont know. He didnt mention any.

    I think the only way is to ring and see what terms there is. It similar cases you get refunded once cancelled in X time in advance, or sometimes pay X% so there is no definite answer. If he said no refunds, then you should have been told this before you agreed to pay


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    #5
    ned rierson
    Registered Users Posts: 557 ✭✭✭ned rierson


    I only spoke to someone in the service dept. The actual serviceman hasnt contacted me yet so if i ring first thing in the morning they may not charge me. I hope.


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    #6
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Ring the service dept as they are the people who took the order, and can cancel it.

    The service man won't know (or care) about the bookings, he just acts on them


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