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Invoice Issue

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  • 25-03-2012 11:08am
    #1
    cormie
    Registered Users Posts: 20,836 ✭✭✭✭


    Hi folks,
    Think there may be a slight error in your invoicing system. Had two subs auto-renew last night and got the renewal invoice emails, only one had a pdf attached and the other didn't. Also the PDF that was attached to the one didn't have the usual layout.

    Just thought I'd give you a heads up :)


Comments

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    #2
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    Please email accounts@blacknight.com with details and they'll be able to assist you and look into it further

    Thanks

    Michele

    Blog | Tweets



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    #3
    cormie
    Registered Users Posts: 20,836 ✭✭✭✭cormie


    sent :)


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    #4
    flamegrill
    Registered Users Posts: 1,862 ✭✭✭flamegrill


    Cormac,

    If you click download pdf in your cp do you get what you'd expect now?

    Thanks,

    Paul


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    #5
    cormie
    Registered Users Posts: 20,836 ✭✭✭✭cormie


    Yep, they both seem fine from there :)


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    #6
    flamegrill
    Registered Users Posts: 1,862 ✭✭✭flamegrill


    Cool.

    Thanks for the feedback.

    Paul


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    #7
    cormie
    Registered Users Posts: 20,836 ✭✭✭✭cormie


    Hi again,
    I think something similar may have happened with my latest invoice. I've only received the renewal order and no regular invoice along with it (like usually happens).


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    #8
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    cormie wrote: »
    Hi again,
    I think something similar may have happened with my latest invoice. I've only received the renewal order and no regular invoice along with it (like usually happens).

    Please contact accounts@blacknight.com and they'll be able to assist you.

    Blog | Tweets



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