Sky Jobs

Mr Simpson

one4one wrote: »

They will have incentives on sales. But there will be no commission. I don't know what the incentives will be though.

Any incentives wont be contractual though. Contract mentions only the salary, nothing else

Wils110

one4one wrote: »

They will have incentives on sales. But there will be no commission. I don't know what the incentives will be though.

Anybody know will you be rostered two days off in a row?

Wouldn't be so sure about no commision

helimachoptor

Commission/incentive same thing

scullersky

Wils110 wrote: »

Wouldn't be so sure about no commision

I agree here with wills...

I was told that there will be a commission structure but it was not yet decided how to work it yet... and we will be advised when the time comes...

scullersky

Ladjacket

Whats the quickest way to Regus House from the Landsdowne Road station guys?

mcnially

https://maps.google.ie/maps?saddr=Lansdowne+Road+Station,+Lansdowne+Road,+Ballsbridge&daddr=53.331735,-6.2287&hl=en&ll=53.333477,-6.228162&spn=0.000751,0.001953&sll=53.331523,-6.2284&sspn=0.001502,0.003905&geocode=FfzNLQMdufWg_ymFlRC1ww5nSDFeSeuWAVna3g%3BFRfHLQMdJPWg_w&oq=La&mra=atm&dirflg=w&t=m&z=19

Very easy really... They are practically side by side..!!

Ladjacket wrote: »

Whats the quickest way to Regus House from the Landsdowne Road station guys?

Tiocfaidh Armani

one4one wrote: »

They will have incentives on sales. But there will be no commission. I don't know what the incentives will be though.

Ah damn I've done the two interviews and all I'd wouldn't have done them if I knew that.

22k when you're working weekends, including Sundays, and working until 11pm sometimes for four weeks in a row is poor. There's no point in doing sales if you don't get commission.

Wils110

Tommy-Kerry wrote: »

I agree here with wills...

I was told that there will be a commission structure but it was not yet decided how to work it yet... and we will be advised when the time comes...

It works on your sales obv but also the quality of your calls is a lot more important to sky ..they haven't set the incentives for the sales teams yet but the the guys on service I've spoke to are pretty happy with what they get

cena

Do they allow you to take your holidays in one go

onepoundfish

A few questions for those that are already working

1) How does the shift pattern work? For example once the shifts start will I know what days I will be working a few months down the line? Or does the shift chance on a weekly/fortnightly basis?

2) How do the hours work? Will I for example have early starts on some days but late starts on others?

3) How long do you have to work before the rewards start? Basically how long before we get the free Sky package?

4) What does the friends and family discount entail? Is there a limit on how many of these you get?

5) Is there a test/exam at the end of training?

6) How flexible are the breaks?


Thanks in advance

Wils110

onepoundfish wrote: »

A few questions for those that are already working

1) How does the shift pattern work? For example once the shifts start will I know what days I will be working a few months down the line? Or does the shift chance on a weekly/fortnightly basis?

2) How do the hours work? Will I for example have early starts on some days but late starts on others?

3) How long do you have to work before the rewards start? Basically how long before we get the free Sky package?

4) What does the friends and family discount entail? Is there a limit on how many of these you get?

5) Is there a test/exam at the end of training?

6) How flexible are the breaks?


Thanks in advance

1 a few weeks

2 a shift is the same for a week

3 free sky is after about 4 weeks when you pass your mandatory courses

4 that seems to be a promotion that pops up every now and again last one was before Christmas

5 there's mandatory tests/tutorials/assements you must complete

6 2 15 min breaks and a 45 min lunch except Monday when it's a half hour lunch

Tiocfaidh Armani

Wils110 wrote: »

It works on your sales obv but also the quality of your calls is a lot more important to sky ..they haven't set the incentives for the sales teams yet but the the guys on service I've spoke to are pretty happy with what they get

They only get the basic salary, not sure how they'd be happy with just that. I know they have daily incentives for George Foreman grills and that but that's not what you work for:pac:

Wils110

Considering guys won 47 hd 3d TVs last week and a trainer won a holiday to Vegas or Cuba or Vancouver his choice I would not worry about being looked alter guys

onepoundfish

Wils110 wrote: »

1 a few weeks

2 a shift is the same for a week

3 free sky is after about 4 weeks when you pass your mandatory courses

4 that seems to be a promotion that pops up every now and again last one was before Christmas

5 there's mandatory tests/tutorials/assements you must complete

6 2 15 min breaks and a 45 min lunch except Monday when it's a half hour lunch

Thanks for the answers

Are the tests quite tough?

Ladjacket

Have the Team Lead assessment on Wednesday, quite nervous about it now!

Wils110

onepoundfish wrote: »

Thanks for the answers

Are the tests quite tough?

It's open book stuff so you use the sk systems for the answers it's to help you when yo start takingcalls

memomtoo

am really glad to know the news ladkacket, wishing a success for you, i might be after you, also sent pm...cheers:)

Ladjacket wrote: »

Got a phone call this morning inviting me to the first assessment in Ballsbridge on Wednesday-delighted!

Now to scan these pages to see what the assessment involves? Anyone that has done one, do you have any advice? Is there any dress code required or anything I should know about!

Thanks

Mr Simpson

So, I'm going onto the customer retention team, dealing with existing customers only. Getting very excited now, only 3 weeks!!

one4one

MarkMc wrote: »

So, I'm going onto the customer retention team, dealing with existing customers only. Getting very excited now, only 3 weeks!!

Got a phone call last week inviting me back for 2nd interview. I was told nearly all the sales positions have been taken. The department I would be in is customer retention if I got a job, any tips on the 2nd interview is it as tuff as the first round?

Mr Simpson

one4one wrote: »

Got a phone call last week inviting me back for 2nd interview. I was told nearly all the sales positions have been taken. The department I would be in is customer retention if I got a job, any tips on the 2nd interview is it as tuff as the first round?

Its the Sales advisor interview thats been talked about here already. Imo the second one is slightly easier than the first one. Theres a bit of roleplay involved and a quick presentation (choosing the best package for a certain customer). Take a quick glance over the sky packages etc, it'll help, but you'll also get more than enough time to prepare for each section. Main thing is be as friendly and as chatty as you possibly can, thats what they're looking for.

Ladjacket

is anyone on here attending an assessment on Wednesday?

Doyle_S

Well Lads got my contract there last week for the sales advisor role starting on 2 feb at 2:30. The woman that welcomes you to the interviews rang me today to tell me I was going on the save team I think!?? anyone else gets told that and whats it about even -sound.

scullersky

Was anyyone else startin in feb rang and told that there is a change in their time from the 2.30pm shift to the 7am shift?

onepoundfish

Doyle_S wrote: »

Well Lads got my contract there last week for the sales advisor role starting on 2 feb at 2:30. The woman that welcomes you to the interviews rang me today to tell me I was going on the save team I think!?? anyone else gets told that and whats it about even -sound.

I assume it means you will be on retentions

Doyle_S

Oh right I see, Thanks Very Much, anyone else starting on the 11th feb at 2:30?

ConzR

Been reading through this entire thread, soaking up all the information you all have to offer..

Have my 2nd assessment for the sales advisor(changed to retentions, though) role in the morning at 11.30 anyone can give me a quick heads up of what to expect?

Tiocfaidh Armani

ConzR wrote: »

Been reading through this entire thread, soaking up all the information you all have to offer..

Have my 2nd assessment for the sales advisor(changed to retentions, though) role in the morning at 11.30 anyone can give me a quick heads up of what to expect?

Ah just seen this and too late to tell you but I'm sure you'll be fine.

I hear from them there will be a bonus but I'm really disappointed it's a retention and not a sales role like I applied for and I have a lot of experience in sales with some big companies. Not sure whether to take it or not.

Mr Simpson

Doyle_S wrote: »

Oh right I see, Thanks Very Much, anyone else starting on the 11th feb at 2:30?

Yep, I am:)

mcnially

Welcome Night... Feb 7th... Very Exciting

Mr Simpson

mcnially wrote: »

Welcome Night... Feb 7th... Very Exciting

Hopefully see you there

Doyle_S

See Ya both there 6:30-8!

crby

I was meant to start as a sales advisor on Feb 11th but im not leaving my current job until March so looks like i'm going to be starting in April now....but in customer service (yet to be confirmed)....would be great though if more sales advisor jobs became available around that time!

ditdit

Hey Guys,
I've received a call to attend a selection session for a sales advisor job. Does anyone have any tips/know what to expect?

Feel free to send me a pm with any information.

Cheers!

Darksaga87

Interview part 2 tomorrow!

Brickin it!

mar2000

Darksaga87 wrote: »

Interview part 2 tomorrow!

Brickin it!

Best of luck to you I am sure you will find it easier than part 1

one4one

Had my 2nd round yesterday, they said we should hear back in 3-4 working days. Anybody know when they start checking references and doing the background checks?

EmmaRx

Had second round interview yesterday and just got email to say I got job!!! Waiting for starting date and references to be done!

Wooohoooo!!

Mr Simpson

one4one wrote: »

Had my 2nd round yesterday, they said we should hear back in 3-4 working days. Anybody know when they start checking references and doing the background checks?

Theyre checked after you're offfered the job. Mine were only checked yesterday, I was offered the job a few weeks ago

ditdit

What are the training hours like? Will it be during the day/interfere with college?

Darksaga87

Would anyone be free to drop me a pm about the second interview for service advisor?
I'm on the train on the way to the interview and panic has set in!

ditdit

Darksaga87 wrote: »

Would anyone be free to drop me a pm about the second interview for service advisor?
I'm on the train on the way to the interview and panic has set in!

When you get a chance can you drop me a pm about the first assessment. Any info is welcome!

Best of luck!

one4one

MarkMc wrote: »

Theyre checked after you're offfered the job. Mine were only checked yesterday, I was offered the job a few weeks ago

Got a email to say I was successful of course subject to reference check. I listed all my previous employers is that who they will contact? Or will they as ask me to provide references?

Mr Simpson

ditdit wrote: »

What are the training hours like? Will it be during the day/interfere with college?

Training hours are the same as working hours. So 7am to 3pm & 2.30pm to 11pm

Mr Simpson

one4one wrote: »

Got a email to say I was successful of course subject to reference check. I listed all my previous employers is that who they will contact? Or will they as ask me to provide references?

Just your previous employers

Tiocfaidh Armani

MarkMc wrote: »

Training hours are the same as working hours. So 7am to 3pm & 2.30pm to 11pm

Is that the only shifts they offer? As in you'd be rotating between those two shifts.

ditdit

How many days a week is the training?

Mr Simpson

ditdit wrote: »

How many days a week is the training?

Did you apply for full time or part time?

Mr Simpson

Tiocfaidh Armani wrote: »

Is that the only shifts they offer? As in you'd be rotating between those two shifts.

Thats all I've been told about. Somebody who has started already may be able to answer better

ditdit

MarkMc wrote: »

Did you apply for full time or part time?

Part time!