Sky Jobs

tripper63

well done Cianan and wils great news congratulations it's a great place to work at the atmosphere in there is just great look forward to having you on board

Hadrian

Just sent you a PM Radius! Enjoy! And google CBI Interviews too...

tripper63

good advice from hadrian there as well, just be natural and no bull **** they see through it parking round there atrocious give yourself plenty of time etc best of luck everyone keep us informed

RADIUS

Cheers lads, Luckily I live along the number 4 bus route which brings me straight to it!

Will be so handy to get to work if I manage to get the job.

scon86

when you complete the sky online applacation and they send an email confirminf yoy app does that mean your assesment was completed correctley

Greyfox

To those who got the customer service advisor job can I ask roughly how many years’ customer care experience the most experienced person that got the job has? The reason I ask is I think I might have too much customer care experience for this role (although I know theirs 100’s of possible reasons) I’ve applied before and got no response so I’m going to apply again, just wondering if someone can tell me a rough guess of how experienced the most experienced people getting the customer care job are?

Congratulations and well done to all that got a job with Sky, it looks like a really good company to work for!

DubGuy1976

Wish I saw this before I went for my second assessment. First part went ok, but the role play (on phone) was a disaster. Nerves kicked in and I messed up badly, pretty much blowing my chances.

Would love to do it again.

Does anyone know if you can re-apply if you are unsuccessful?

tripper63

Hi Grey fox i had 5 years experience in call centre enviroment if thats of any help- dub guy have no answer to your query havent come across the question before maybe someone else might have the answer

Wils110

DubGuy1976 wrote: »

Wish I saw this before I went for my second assessment. First part went ok, but the role play (on phone) was a disaster. Nerves kicked in and I messed up badly, pretty much blowing my chances.

Would love to do it again.

Does anyone know if you can re-apply if you are unsuccessful?

I wouldn't be to worried they provide training as long as you didn't come across as a absolute knob you be alright

mcnially

So that's it, second (final) assessment took place today. Was such a nerve recking experience. However, it was such a great experience too, I know if I do get offered a position that it's truly because I deserve it.

I done loads of research trying to find out hints and tips not only for todays assessment but also for the first. After going through both days I can tell you that NOTHING can prepare you. Just come, be yourself, and use the materials they provide you with.

Just remember to be polite, mannerly, respectful and INDIVIDUAL

Best of Luck to everybody else...

memomtoo

hi,
i have an interview with sky next week for service advisor role at assessment centre for 2hrs, they say its about role play, group assessment, one on one, really nervous on how its going to be...
has anyone been through this, anyone has an idea on what exactly happens for two hours of session?

memomtoo

hi,
i have an interview with sky next week for service advisor role at assessment centre for 2hrs, they say its about roles play, group assessment, one on one, really nervous on how its going to be...
has anyone been through this, anyone has an idea on what exactly happens for two hours of session?

DubGuy1976

Wils110 wrote: »

I wouldn't be to worried they provide training as long as you didn't come across as a absolute knob you be alright

Cheers for that. Just hoping that I had impressed them enough before the disastrous final group role play, to give me a chance.

Just waiting for the dreaded rejection email, or phone call.

DubGuy1976

Got an email to say I was successful and that they're just waiting on a start date and my reference checks to be done before coming back with a job offer.

Shocked, but thrilled

Wils110

You'll get a call tomorrow morning so congrats and see you there

Chuck_Norris

DubGuy1976 wrote: »

Got an email to say I was successful and that they're just waiting on a start date and my reference checks to be done before coming back with a job offer.

Shocked, but thrilled

Congrats folks. See you all in January. We'll have the place well worn in for you.

mcnially

Wils110 wrote: »

You'll get a call tomorrow morning so congrats and see you there

Got my email at 4pm Friday, and no all yet... Expecting it Monday to be honest... Congrats DubGuy, think we were in same group assessment..

tripper63

well done dub guy like chuck says see you in January

memomtoo

am so exited to attend the assessment and also to know the people who is getting along through this, but i see pm's shared but im really looking for someone to share their experience when it was time to go through assessment? will we need to go through more?

Wils110

If you get through first assessment your asked to fill out forms with your work history and where you have lived the last five years you can't LIE you then do your second assessment if your successful you will get an email then a phone all after the check is done that's it really good luck,Memomotoo

memomtoo

tx wils110, but wondering after providing history details what else happens which should last for 2hrs as per they said, am so nervous, i only want to make sure i dont feel nervous but when they say its for such an amount of time, wondering what it involves exactly,its tommorow

memomtoo

will the second assessment take place on the same day??what more docs are asked apart from work experiences and i.d proofs??

memomtoo

tx for all pms, truely appreciate the support, im all exited and looking for the day, will surely post the status, will hope i dont do any disasters

scon86

anyone have any tips on the first round assesment for the customer service role

bootybouncer

Is parking provide for successful staff lads ????

also ball park salary figure for sales advisor roles ???

helimachoptor

bootybouncer wrote: »

Is parking provide for successful staff lads ????

Nope... very very limited spaces

bootybouncer

helimachoptor wrote: »

Nope... very very limited spaces

cheers dude.................any idea on salaries ???

mcnially

Got my call today... Should have contract in 3 weeks... Starting Feb 11th :P

JBoyle4eva

Congrats Mcnially, shall be there a few week by then, good to see they're taking people on after the January haul rather quickly

Chuck_Norris

Trust me lads, come January it's gonna be pretty much full steam ahead. But you're all welcome aboard. It's a damn good place to be.

bootybouncer

lads ive had an offer..............................with no on site parking and the putrid money on offer, im actually sickened

helimachoptor

bootybouncer wrote: »

lads ive had an offer..............................with no on site parking and the putrid money on offer, im actually sickened

Sell your car and cycle.. you'll save a fortune

memomtoo

hey!just got a call, am on to the next round of assessment i think this is final one, really exited:):)

DubGuy1976

mcnially wrote: »

Got my call today... Should have contract in 3 weeks... Starting Feb 11th :P

Ditto, only they told me it's just a verbal offer for now until my references are checked out.

What hours did you take for the 8weeks training?

Pat2107

Got my contract today, a week early

Wils110

Got mine the other day need to sort me laptop out.to have a look at it should be basic enough

tripper63

well done everyone on the good news great to hear. i will vouch what chuck norris said it's a great place you'll feel the buzz the minute you arrive .. welcome aboard .. the dublin call centre went live since monday and the place is only hopping

david_d2

Ok did the assesments got the vrbal offer - got my contract by e mail this yestrday --went on the sky portal thing gave all my bank acc details etc - does this mean that all the checks are complete and its a deffo start so i can give notice or is there still a paper contract to come in the mail or whats the crac there anyone know ?????

tripper63

Hi david well done great news
no the checks are continuing they are very thorough they may even go on even after you have started training depending on how complicated your cv is. you should print your e mail contract. good to have a copy. sky is literally a paperless office when you begin you'll see what i mean. thankfully that rule doesnt go as far as the toilet. phew :rolleyes:

mcnially

Yea,
It's a verbal offer too until all checks are clear...
Then receive contract via email...
Went for the 7-3:30 shift mate

david_d2

tripper63 wrote: »

Hi david well done great news
no the checks are continuing they are very thorough they may even go on even after you have started training depending on how complicated your cv is. you should print your e mail contract. good to have a copy. sky is literally a paperless office when you begin you'll see what i mean. thankfully that rule doesnt go as far as the toilet. phew :rolleyes:

Thanks tripper -- ill be on the 2.30-11 training shift -- getting real excited about it now

SuarezLFC

Getting closer to the start date on the 7th of jan!! Can't wait to get going. To the lads/ladies hu have started wats the training like?? Is the first few weeks theory based or wat??

tripper63

well done david the late shift suits a lot of people who dont like the early mornings today another section of the top floor was opened the place is huge now- suarez what role are you doing? first four weeks will comprise of theory and e learning but you will be out on the floor now that the centre has gone live to get a first hand taste of what to expect

SuarezLFC

Sales advisor role trippier! Looking forward to it as in my job now people we ring don't want do be called and usually go mad or hang up haha but I presume most the people want to talk to u in this job. Buzzin to start.

tripper63

hey suarez huge interest in the broadband package at minute safe to say you'll be busy for sure we have few classes in for the broadband specifically and a few new sales team when january 7th comes the place will be hopping- it's no exaggeration the sky ethos lives up to the hype amazing place to work at- very customer focused i am sure you'll love it the first meet and greet is great crack have to say gives you a taste of whats to come .. there is one buzz word i wont give it away .. bingo :rolleyes:

SuarezLFC

Ah I kno wat that's all about done with the Aviva nd there was like 120 of us there nd 100 people trying to jump the lad in the red jumper hahahaha early start for me starting but wud rather that than having no life for four weeks been out all day

tripper63

hey suarez sounds to me you'll fit in perfectly so don't give the suprise away but i can assure you there are a few more suprises ahead for you that you may not suspect or see coming - the training is intensive and you have no choice but to participate and by doing this the class mates bond really quickly the four weeks will just go so fast and before you know it you'll be out on the phones and like you said no cold calling so thats a plus

tripper63

early shift was my choice having your dinner break at 11.45 am takes a bit of getting used to :eek:

SuarezLFC

tripper63 wrote: »

hey suarez sounds to me you'll fit in perfectly so don't give the suprise away but i can assure you there are a few more suprises ahead for you that you may not suspect or see coming - the training is intensive and you have no choice but to participate and by doing this the class mates bond really quickly the four weeks will just go so fast and before you know it you'll be out on the phones and like you said no cold calling so thats a plus

Ye that's what u need to enjoy work been able to enjoy the people Ur working with. Then that is more productive in my opinion. Say the first pay slip will put a smile on the face too ha

tripper63

monthly pay slip has yet to arrive takes a bit of getting used to when you've been paid weekly but the sky tv perk certainly not to be squeezed at and the friends and family offers will raise your popularity stakes