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First time customer deposits

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  • 02-04-2012 12:43pm
    #1
    Crunchie11
    Registered Users Posts: 2 ✭


    Hi, I was just wondering if anyone knows whether i get my first time customer deposits back fro airtricity and bord gais after a certain amount of time?

    Thanks.


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Crunchie11,

    While we can't answer for Airtricity or Bord Gáis, our policy is to refund security deposits after 14 months (i.e. 6 clear bills), or when a customer closes their account.

    We don't charge security deposits at all when a customer pays by direct debit, for either electricity or gas.

    Thanks,

    David.


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