Meteor Sim Only Bill Pay deal

threein99 · 03-04-2012 12:47pm #1

Ordered this online on Sunday, moving over from Vodafone, I said I wanted to keep my number, got a sim in the post this morning , what happens next ?

Local_Chap · 03-04-2012 12:52pm

Ring there customer care on 1905 ( I think) and they will transport your number over

cookie1977 · 03-04-2012 1:12pm

Yep ported today myself from three to meteor. call 1905, use your meteor number and pin to login. Make sure you have your other networks account number to help meteor to port you. You wont port until tomorrow I think as they try to do ports on the same day that they get before 12pm.

threein99 · 03-04-2012 1:30pm

Do I need to send them my ID and utility bill before I do all that ?
Never been on contract before so I'm clueless

cookie1977 · 03-04-2012 1:33pm

No as they've already approved your account if you've received the sim pack

threein99 · 03-04-2012 2:18pm

Whenever I ring 1905 they ask me to enter my number and then when I do it tells me its not recognised

then ask me to ring 1890 808 585 which doesnt seem to exist

cookie1977 · 03-04-2012 2:21pm

Did you enter your number to port or the meteor number that came with your sim? As i said you need to enter the meteor number that came with the meteor sim pack

threein99 · 03-04-2012 2:24pm

cookie1977 wrote: »

Did you enter your number to port or the meteor number that came with your sim? As i said you need to enter the meteor number that came with the meteor sim pack

I have tried both, and I have rang off both the meteor sim I just received and off my vodafone number, I dont get as far as being asked what number I want ported, I press 1 and it asks me to enter my meteor number then it tells me its not recognised and to try ringing that 1890 808 585 which isnt recognised either

cookie1977 · 03-04-2012 2:26pm

that's odd. Maybe ask them on twitter:
@Meteor_Mobile

threein99 · 03-04-2012 2:28pm

Yea I sent them a message on twitter, got no reply though

helen1 · 03-04-2012 2:31pm

Try ringing 1800 638 367

threein99 · 03-04-2012 2:53pm

helen1 wrote: »

Try ringing 1800 638 367

been on hold for 20 mins, getting a bit annoyed now

DrumSteve · 03-04-2012 3:53pm

Drop over to @Meteor_Mobile and the guys can help you out there!

threein99 · 03-04-2012 4:43pm

Got it sorted, called into the shop

cookie1977 · 03-04-2012 4:44pm

cool

threein99 · 03-04-2012 5:00pm

Probably a stupid question but when do I pay for it ?

cookie1977 · 03-04-2012 5:01pm

If you login to meteor.ie once the port has gone through it'll say near the end of the my bill page when the units are up. A few days after that you'll get a bill and usually you have 14 days to pay that bill. Otherwise call meteor and ask

threein99 · 03-04-2012 5:10pm

cookie1977 wrote: »

If you login to meteor.ie once the port has gone through it'll say near the end of the my bill page when the units are up. A few days after that you'll get a bill and usually you have 14 days to pay that bill. Otherwise call meteor and ask

Thanks

Meteor Sim Only Bill Pay deal

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