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Downgrade package? entering new contract?

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  • 03-04-2012 5:56pm
    #1
    Butterball
    Registered Users Posts: 118 ✭✭


    My 12 month contract for phone and broadband is up next month- if I ring up and downgrade package- do I have to give notice- or is it done automatically? Also by doing this am I tied into another 12 month contract??? Thanks


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    #2
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Butterball wrote: »
    My 12 month contract for phone and broadband is up next month- if I ring up and downgrade package- do I have to give notice- or is it done automatically? Also by doing this am I tied into another 12 month contract??? Thanks

    Hi Butterball,

    Thanks for your query. There is a €25 charge if you downgrade your package and don't want a new 12 month contract. This fee however is waived, if you sigh up to a new 12 month contract on a new package.

    If you need assistance to change your package, just call into Broadband Sales -

    Broadband Sales - 1800503303 - freefone


    Best wishes,
    Ant


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