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Macbook Air Bulging Battery

  • 09-04-2012 2:21pm
    #1
    macroman
    Registered Users, Registered Users 2 Posts: 980 ✭✭✭


    I have a 2 1/2 year old Macbook Air which TBH see's little use, but went to use it this morning and noticed a whopper of a bulge at the lower right keyboard and right palm rest. Exactly the same as this - now not only has it damaged the case badly but it now cuts out after running for about 7-8 minutes and heats up quite a bit.

    Bit of googling later discovered it's a known fault. Anyone had any dealings with Apple regarding this? How do I approach them about it - could I go to a reseller like CompuB and see if they can do anything or should I just argue the toss with Apple direct? Being an older computer I can see them telling me out of warranty etc but surely a highend product costing that much should last longer than 2 1/2 years!

    Starting to questions Apples build quality now - iMac went back after 3 weeks for new harddrive and again after speakers started humming and the 4S has been back twice - once for battery and again for internal speaker :rolleyes:


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,680 CMod ✭✭✭✭Sad Professor


    Yeah, get on to Apple and see what they say. Did you buy it from them?


  • #3
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,004 Mod ✭✭✭✭whiterebel


    Your contract is with the shop you bought it. If you bought it at a reseller, Apple don't have to do anything.


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