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Emobile - new phone not working

finnteme · 2012-04-13 10:51:59

Hi, ordered a new phone, and received it yesterday.. Nokia Lumia 800. Inserted the microsim, and got error No service. Rebooted phone, removed Sim card etc, no effect. Called to Customer Service, first agent asked me to remove the battery, and try again, and call again.. bye... Problem is that this model has an internal…

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#32 20-04-2012 12:29pm
eircom: Tony

Closed Accounts Posts: 2,226 ✭✭✭

Join Date: November 2009

Posts: 2166

Sponge Bob wrote: »

I had heard that this happens in CPW all the time Tony. They issue an 085 sim, activate it and initiate a port of an old number to this sim. It never goes through irrespective of the network that the number ports _from_.

Then you gotta go back, get another sim and finish the port onto that.

Look at your processes with CPW again.

Thanks Sponge Bob
I do know that there have been some SIM issues but have not heard of this. I will certainly make this known and thanks for the heads up.
Tony

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