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iTunes won't open!! Please help!

  • 13-04-2012 5:12pm
    #1
    froo
    Registered Users Posts: 15 ✭


    Since I downloaded the most recent iTunes update, it will not open at all (Windows 7).
    I've gone through the support on Apple website but I still can't figure it out. I'm not tech savvy at all, can anyone tell me what to do/what to look for/how to fix it?!!


Comments

  • #2
    conor_ie
    Hosted Moderators Posts: 1,809 ✭✭✭conor_ie


    I'm running iTunes on a Dell xps laptop with windows 7 and I've not had any problems


  • #3
    clintondaly
    Registered Users, Registered Users 2 Posts: 1,813 ✭✭✭clintondaly


    You can do a rollback on itunes versions,i presume you have tried restarting your computer


  • #4
    TBi
    Registered Users, Registered Users 2 Posts: 1,784 ✭✭✭TBi


    froo wrote: »
    Since I downloaded the most recent iTunes update, it will not open at all (Windows 7).
    I've gone through the support on Apple website but I still can't figure it out. I'm not tech savvy at all, can anyone tell me what to do/what to look for/how to fix it?!!

    Go to apple.com/itunes and download the full version and install that. If you are on windows use Internet explorer to download, if on mac then use safari.

    Restart the computer after wards and let us know how you get on.


  • #5
    stacey25
    Closed Accounts Posts: 29 ✭stacey25


    TBi wrote: »
    Go to apple.com/itunes and download the full version and install that. If you are on windows use Internet explorer to download, if on mac then use safari.

    Restart the computer after wards and let us know how you get on.

    Thanks


  • #6
    froo
    Registered Users Posts: 15 ✭froo


    TBi wrote: »
    Go to apple.com/itunes and download the full version and install that. If you are on windows use Internet explorer to download, if on mac then use safari.

    Restart the computer after wards and let us know how you get on.

    I've already tried this but no use.
    Do I need to delete my current itunes??
    Oh, also my IE doesn't work, i don't know what's wrong with it either, i just use Firefox


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  • #7
    TBi
    Registered Users, Registered Users 2 Posts: 1,784 ✭✭✭TBi


    It's possible you have a virus so. You should get a virus scanner and scan your computer. If possible burn a anti virus CD on another computer and boot your system with it. F-Secure allow you to download a bootable ISO.

    Or bring it to your neighborhood computer whizz-kid.


  • #8
    froo
    Registered Users Posts: 15 ✭froo


    i updated Quick Time and about half an hour later iTunes opened..
    i don't know how, i don't know why, but it's working again!!
    Thanks anyway!


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