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Very poor signal
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16-04-2012 10:34pm#1
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Just as a suggestion, before you replace the modem, see if you can borrow one that you know works well e.g. from a friend.
You wouldn't even need to connect it to the DSL line, just plug it in and see if you can get a strong connection.
If you want to connect to eircom broadband with the modem, the password and username are generic (it checks your ID based on your line, not the username / pw on the modem). It's the same with Vodafone + others.Username: eircom@eircom.net Password: broadband1 Encapsulation: PPPoE Multiplexing: LLC VPI: 8 VCI: 35
Obviously, make sure your friend knows their own user settings before deleting them!
Some other broadband carriers, particularly Smart Telecom, actually have individual user names and passwords. So be careful you don't lock your friend out
Obviously if it's another modem already configured for eircom broadband, just plug it in and it will work as the settings are all the same.
If the second modem works, you know it's a problem with the modem/router.
While they usually work problem-free for a long time, 3 years is actually quite old for those kinds of devices. They can go a bit whacko sometimes.
Try a hard-reset of the router/modem too (check instructions for that).
(There's usually a button on the back of the modem that you need to press with a pen)0 -
Just as a suggestion, before you replace the modem, see if you can borrow one that you know works well e.g. from a friend.
You wouldn't even need to connect it to the DSL line, just plug it in and see if you can get a strong connection.
If you want to connect to eircom broadband with the modem, the password and username are generic (it checks your ID based on your line, not the username / pw on the modem). It's the same with Vodafone + others.Username: eircom@eircom.net Password: broadband1 Encapsulation: PPPoE Multiplexing: LLC VPI: 8 VCI: 35
Obviously, make sure your friend knows their own user settings before deleting them! Some other broadband carriers, particularly Smart Telecom, actually have individual user names and passwords. So be careful you don't lock your friend out
Obviously if it's another modem already configured for eircom broadband, just plug it in and it will work as the settings are all the same.
If the second modem works, you know it's a problem with the modem/router.
While they usually work problem-free for a long time, 3 years is actually quite old for those kinds of devices. They can go a bit whacko sometimes.
Try a hard-reset of the router/modem too (check instructions for that).
(There's usually a button on the back of the modem that you need to press with a pen)
Thanks for your reply..I don't have anyone here that I could borrow a modem from, unfortunately, but I have tried resetting the modem.
I also tried changing the channels but it doesn't help.
I called Eircom today & they're sending me a new modem for free, so we'll see.
They said it could be caused by a neighbour having some new equipment or something that's intefering with my signal.
If the modem doesn't work, I'll need a booster, but they seem confident the modem will do the trick.
Thanks for your help anyway.0 -
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