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Business VOIP Solution

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    #32
    MLC61
    Registered Users Posts: 287 ✭✭MLC61


    Tomtata wrote: »
    Like most things you get what you pay for.

    OP here are the only SIP phones you should be comparing / looking at.

    Polycom VoIP Phones
    Cisco IP Phones
    Snom VoIP Phones
    Digium IP Phones

    All have outstanding build & voice quality.
    Don’t even consider the cheaper alternatives like Grandstream or Atcom, there pure crap in a business environment.
    Also have you considered softphones + headsets for the call centre staff?

    I am installing an asterisk server + 10 Cisco 504G & 2x Cordless Siemens phones next week. Replacing an old Toshiba PBX.
    The office has 3 ISDN lines.

    Here is a rough break down to explain the benefits / Savings,

    Current Call spend €350pm (Mobiles & Landlines)

    Phones: €1000
    2x Channel GSM Gateway: €400
    BRI Card: €330
    Server: €369

    Total: €2099

    They will be getting unlimited outgoing Local National calls to UK/IRE with Blueface for €35pm
    They will be getting unlimited Mobile calls to any network for €40pm (Using the GSM gateway)

    Savings per month: €275
    Savings First year: €1201
    Savings Second Year: €3300

    Return on Investment is less than 8 months.

    How will they get unlimited mobile calls to any network for €40?


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    #33
    matt-dublin
    Registered Users Posts: 4,468 ✭✭✭matt-dublin


    MLC61 wrote: »
    How will they get unlimited mobile calls to any network for €40?
    http://shop.tescomobile.ie/SIM-only-plans.aspx


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    #34
    Tomtata
    Registered Users Posts: 227 ✭✭Tomtata


    I am using 2x Vodafone sims (We have a company deal) but the Tesco mobile would give you 800mins 2x channels for €40 pm

    Or

    10,000 mins | 2x channels for €115 pm

    You would adjust based on your usage.


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    #35
    MLC61
    Registered Users Posts: 287 ✭✭MLC61


    Given that you are providing IP handsets do you not have to include a PoE switch?


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    #36
    Tomtata
    Registered Users Posts: 227 ✭✭Tomtata


    Normally yes but they have one onsite.
    A NETGEAR FS728TP ProSafe 24-Port


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    #37
    Petercarlos
    Registered Users Posts: 7 ✭Petercarlos


    I am using Hosted VOIP services from The Real PBX and this company provides services in Ireland as well. You can get all the desired features such as call recording, ACD, IVR, etc. The system is fully compatible with all platforms but it has to be configured on your own. The requirements regarding call initialization, caller ID and screen pop-ups can be fulfilled but then again configuration with IM has to be done on your own. You can get 50 voicemails and desired number of extensions. The plan can cost you around $95/month and the VOIP calling costs will be an additional expense.


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    #38
    ashes79
    Registered Users Posts: 63 ✭✭ashes79


    Tomtata wrote: »
    2x Channel GSM Gateway: €400

    Hi Tomtata, what GSM gateway do you use?


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    #39
    Tomtata
    Registered Users Posts: 227 ✭✭Tomtata


    Hi, I use the PORTech MV-372 from http://www.voipon.co.uk/portech-mv372-p-939.html

    Uptime over a year on one unit - excellent call quality and has never let me down. (Build quality isnt the greatest but dont let that put you off)

    This one looks good but I havent tried it yet - http://www.voipon.co.uk/dinstar-dwg2001-dwg20001g-p-3738.html


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    #40
    domeld
    Registered Users Posts: 322 ✭✭domeld


    www.innovate.ie


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    #41
    zappb
    Registered Users Posts: 455 ✭✭zappb


    Tomtata wrote: »
    I am using 2x Vodafone sims (We have a company deal) but the Tesco mobile would give you 800mins 2x channels for €40 pm

    Or

    10,000 mins | 2x channels for €115 pm

    You would adjust based on your usage.

    Genius


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    #42
    MLC61
    Registered Users Posts: 287 ✭✭MLC61


    matt-dublin wrote: »
    http://shop.tescomobile.ie/SIM-only-plans.aspx

    Apologies for resurrecting an old thread.

    I took your advice on this, thank you for that. One small problem - how do I get around the CLI presented from a GSM router? My customers see a missed call from a mobile number and return it which is tying up the GSM router for outgoing calls. Also I would be happier if they saw my main number on their phones when I ring.

    Any ideas?


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    #43
    matt-dublin
    Registered Users Posts: 4,468 ✭✭✭matt-dublin


    put the sim into a phone and disable caller ID

    or set up a translation pattern to prefix all numbers with #31# that go out of the GSM gateway i think


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    #44
    MLC61
    Registered Users Posts: 287 ✭✭MLC61


    Will that block the CLI?
    Is there any way I can get the sims to presen my main number instead? Can it be programmed on the GSM router or requested from the mobile operator?


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    #45
    matt-dublin
    Registered Users Posts: 4,468 ✭✭✭matt-dublin


    no, the only way to do that would be with a voip sip trunk.


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    #46
    matt-dublin
    Registered Users Posts: 4,468 ✭✭✭matt-dublin


    and sorry yeah, that will block the cli


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    #47
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    You can try to request the mobile operator to setup a different cli however I doubt you will be able to due to their account systems and regulations.

    You can setup the sim to block cli on the sim card or request it from the network.


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    #48
    MLC61
    Registered Users Posts: 287 ✭✭MLC61


    Thanks for the replies.

    I guess I will have to suppress the CLI on the SIM - not the ideal solution as customers will now get unknown number showing which I am worried will frighten some of them into thinking its their bank or credit card company. Outside of this bugbear its a neat solution - thanks for the suggestion.


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