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A Hugh problem with broadband simply not up to task

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  • 18-04-2012 8:38pm
    #1
    Onwardandupwar
    Closed Accounts Posts: 130 ✭✭


    Hi il explain my situation I was moving into my new house from my old which I had 100meg UPC broadband(bit over the top for my needs) so moved into my Newhouse and it turns out that I can't get UPC so I arrange eircom in the house they tell me I can get 8meg ngb I say that will do as its just for browsing and downloading.

    So Afew days later the router arrives and I set up my network no problem at all so I want to have a nice setup I change the eircom router with a nice high spec tp link router.

    So to cut a long storey short when my computer is connected to the router via cable I'm getting 2meg speeds it's crap seriously.

    So I ring eircom they go through all the checks with me stupied checks like. I work in computing also so I no what I'm doing they make me change back to there router and it's still the same I'm not getting over 2.5 meg wired or 1.3 meg wirelessly.now seriously in this day and age that isn't on the price of my bill and this is what I'm getting. I'm sorry eircom the problem is on your side so someone please sort it it's Notting to do with my set up at all

    Hoping for help


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    #2
    kilianmanning
    Registered Users Posts: 641 ✭✭✭kilianmanning


    Onwardandupwar wrote: »
    Hi il explain my situation I was moving into my new house from my old which I had 100meg UPC broadband(bit over the top for my needs) so moved into my Newhouse and it turns out that I can't get UPC so I arrange eircom in the house they tell me I can get 8meg ngb I say that will do as its just for browsing and downloading.

    So Afew days later the router arrives and I set up my network no problem at all so I want to have a nice setup I change the eircom router with a nice high spec tp link router.

    So to cut a long storey short when my computer is connected to the router via cable I'm getting 2meg speeds it's crap seriously.

    So I ring eircom they go through all the checks with me stupied checks like. I work in computing also so I no what I'm doing they make me change back to there router and it's still the same I'm not getting over 2.5 meg wired or 1.3 meg wirelessly.now seriously in this day and age that isn't on the price of my bill and this is what I'm getting. I'm sorry eircom the problem is on your side so someone please sort it it's Notting to do with my set up at all

    Hoping for help
    Probably depends on your line quality, just because you signed up for 8meg broadband doesn't mean you're going to get that speed all of the time, or in fact any of the time in some cases. Eircom claim to have no congestion according to their ads on tv but I don't know.
    Those speeds aren't great, I know a fella with the same package as you & he gets 7.5 meg consistently:p I even average around 3 to 3.5 meg on o2 mobile broadband.
    You said over in the motors forum you were a mechanic, not exactly in the computing sector?


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    #3
    Onwardandupwar
    Closed Accounts Posts: 130 ✭✭Onwardandupwar


    Correct I am a mechanic but I have studied computing in the evenings for the past number of years to progress my experience but in fact I am a mechanic by trade. I hope there's Notting wrong in trying to further my career in the evenings. Ya I no I won't get 8 meg but they say it's the next gen broadband but them speeds ain't great in fairness are they like. They should just said all I can get is 3 meg and I wouldn't of went with eircom so y the false advertisement.
    When they say up to 8meg you would be imagining that I'd at least be getting 6meg not 2.5meg so hoping one of the eircom reps can help me out here coz quite frankly the broadband support is useless


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    #4
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    Onwardandupwar wrote: »
    Correct I am a mechanic but I have studied computing in the evenings for the past number of years to progress my experience but in fact I am a mechanic by trade. I hope there's Notting wrong in trying to further my career in the evenings. Ya I no I won't get 8 meg but they say it's the next gen broadband but them speeds ain't great in fairness are they like. They should just said all I can get is 3 meg and I wouldn't of went with eircom so y the false advertisement.
    When they say up to 8meg you would be imagining that I'd at least be getting 6meg not 2.5meg so hoping one of the eircom reps can help me out here coz quite frankly the broadband support is useless

    Your line determines what you can get - thats the basic facts. Get your line stats and then you will know what your line is capable of.

    http://www.kitz.co.uk/adsl/linestats.htm


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