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Meteor-they are a shower alright!!!!

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  • 02-05-2012 10:04am
    #1
    pigtail
    Closed Accounts Posts: 3 ✭


    I send in my 30 days notice
    of cancellation for my bill pay account (not in contract). I cancelled my direct debit with
    them as well because i knew i would no longer be able to afford a bill phone. I got my bill
    which is grand and have been paying it off. In the meantime i got another bill with my
    monthly tarriff on it, i phoned them and asked why this was if my account was cancelled and
    they said it was never cancelled on their half. I have copy of emails from them in relation
    to my cancellation. They have suspened my account which means that i am still liable for the
    monthly tarriff. When i queried this i was told that basically its my own tough. I made a
    general enquiry to them and queried cancelling even if i had arrears (which i didnt at time
    of cancellation) and the gentleman told me that once i was outside of contract that im not
    liable for anything except to clear my outstanding bill....can anyone help me on what my next
    step is.


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,311 CMod ✭✭✭✭Spear


    Go to Comreg about them.


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    #3
    pigtail
    Closed Accounts Posts: 3 ✭pigtail


    Thanks, just after doing that, im just fuming!! Hope they can help :eek:


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