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500: Internal server error

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  • 09-05-2012 9:42am
    #1
    B1977
    Registered Users Posts: 410 ✭✭


    I have a .php website and when the shopping cart is used an error appears as the following. any ideas what the problem is ?

    500: Internal server error

    This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories

    Troubleshooting suggestions:

    Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.

    Ensure that any CGI or Perl scripts have at least .755. permissions.

    If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.


Comments

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    #2
    Seth Brundle
    Moderators, Politics Moderators Posts: 39,589 Mod ✭✭✭✭Seth Brundle


    Have you checked file and /or directory permissions?


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    #3
    fl4pj4ck
    Closed Accounts Posts: 2,000 ✭✭✭fl4pj4ck


    have you changed anything in your .htaccess file?


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    #4
    B1977
    Registered Users Posts: 410 ✭✭B1977


    recently the php upgraded automatically and this is when the problems started


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    #5
    fcrossen
    Registered Users Posts: 241 ✭✭fcrossen


    It may be a PHP error - check your error logs.


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    #6
    komodosp
    Registered Users Posts: 1,657 ✭✭✭komodosp


    the 500 internal server error is just a very generic way of the server saying "It doesn't work" but not revealing any information to potential hackers. It's difficult to diagnose on its own.

    I would agree with fcrossen to check the logs, it's the only way of finding out what the error really is


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