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iPhone contacts missing after PUK request?

  • 12-05-2012 11:01am
    #1
    runswithascript
    Registered Users, Registered Users 2 Posts: 2,799 ✭✭✭


    Is there any reason contacts would go missing after a PUK request?

    My girlfriend's father somehow ended up having to enter his PUK code into his phone and now reports all his contacts are missing.

    I'm going to have a look at the phone when I see him later, but as someone who has never had an iPhone I thought I'd ask for some advice here first. Is there any reason contacts would be missing or invisible after a PUK request, and if not is there anyway to recover them?

    Also, as a preventative measure, is there anything we can do to back them up on-line or to a hard drive in case this happens again?


Comments

  • #2
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Moved from mobiles


  • #3
    swampy353
    Registered Users, Registered Users 2 Posts: 937 ✭✭✭swampy353


    It depends on how the iphone was setup, if you enter the unlock code several times there is an option that it wipes all the personal info from the phone. Probably the best way to sort is to do a restore from itunes.

    Cant prevent the pin from been forgotten but would suggest that if he is using the phone a lot that maybe do a full back up through itunes every month


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