Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Unlimited Calls, texts and data. Half price. Emobile

Options
1…3637394142…67

Comments

  • Options
    #1142
    Munster Magic
    Registered Users Posts: 2,650 ✭✭✭Munster Magic


    Anyone tried getting this offer online/instore today?


  • Options
    #1143
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    WARNING - GET THIS

    Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

    Delivery to be next day via DPD.

    Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

    Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
    "Er, we dont have any",
    Two other agents confirmed they have them says me.
    "Er, we dont have any"

    Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

    Rang again, agent 4. I want to speak to a supervisor please.

    Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

    Waiting for a call back now.


  • Options
    #1144
    jmadoyle
    Registered Users Posts: 104 ✭✭jmadoyle


    superscouse wrote: »
    WARNING - GET THIS

    Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

    Delivery to be next day via DPD.

    Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

    Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
    "Er, we dont have any",
    Two other agents confirmed they have them says me.
    "Er, we dont have any"
    Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

    Rang again, agent 4. I want to speak to a supervisor please.

    Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

    Waiting for a call back now.


    i had something similar happen to me, in the end i went into one of there stores and got the phone straight away for the same price as online


  • Options
    #1145
    long_b
    Registered Users Posts: 4,945 ✭✭✭long_b


    superscouse wrote: »
    WARNING - GET THIS

    Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

    Delivery to be next day via DPD.

    Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

    Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
    "Er, we dont have any",
    Two other agents confirmed they have them says me.
    "Er, we dont have any"

    Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

    Rang again, agent 4. I want to speak to a supervisor please.

    Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

    Waiting for a call back now.
    What did they say your order status was ?
    Was it in "Fulfillment" ?


  • Options
    #1146
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    long_b wrote: »
    What did they say your order status was ?
    Was it in "Fulfillment" ?

    Supervisor today says its in fulfillment.

    But other agent today says they dont have any.

    It appears they dont know what they are doing and lip service is the order of the day.


  • Advertisement
  • Options
    #1147
    Johann.
    Registered Users Posts: 379 ✭✭Johann.


    They won't accept my P60, or a copy of my parents bill.

    Only my drivers license!

    Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

    I understand there's standards, but I live at home, there's only so many documents I have with my name on it.


  • Options
    #1148
    loopymum
    Registered Users Posts: 1,234 ✭✭✭loopymum


    Johann. wrote: »
    They won't accept my P60, or a copy of my parents bill.

    Only my drivers license!

    Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

    I understand there's standards, but I live at home, there's only so many documents I have with my name on it.

    You need photo ID when applying for any bill pay phone, it's pretty standard to be honest, why can't you give them a proper bank statement?
    I can see why they wouldn't accept the mini statement from you, it needs to have the address printed correctly.


  • Options
    #1149
    Johann.
    Registered Users Posts: 379 ✭✭Johann.


    loopymum wrote: »
    Johann. wrote: »
    They won't accept my P60, or a copy of my parents bill.

    Only my drivers license!

    Sent off a copy of my payslip, a mini statement from bank - the lady wrote her name, number and my name and address on it am stamped it and they won't take that as it doesn't have my address on it 'electronically' yet I provided my payslip along with it, which does!

    I understand there's standards, but I live at home, there's only so many documents I have with my name on it.

    You need photo ID when applying for any bill pay phone, it's pretty standard to be honest, why can't you give them a proper bank statement?
    I can see why they wouldn't accept the mini statement from you, it needs to have the address printed correctly.
    My drivers license is photo ID.

    The other documents all showed my address, as did my license. P60, Parents bill Etc.

    Haven't got an old statement to hand, requested one this evening.


  • Options
    #1150
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    superscouse wrote: »
    WARNING - GET THIS

    Tuesday I ordered this from Agent 1. Iphone weeks away, so ordered a Galaxy 3, WHICH IS IN STOCK, paid €139, and €130 security deposit, refundable on month six of contract.

    Delivery to be next day via DPD.

    Wednesday 5pm, rang them, spoke to agent 2, we have not dispatched it yet but it is in stock, will get it out to you tomorrow.

    Thurday, rang at 1pm, spoke to agent 3, "it is coming! isn't it?"
    "Er, we dont have any",
    Two other agents confirmed they have them says me.
    "Er, we dont have any"

    Well, I ordered due to immediate stock delivery, please cancel it. On hold for a few minutes, then cut off.

    Rang again, agent 4. I want to speak to a supervisor please.

    Got supervisor, she is checking it out. If they have it send it. If you dont, refund or I will chargeback credit card due to non performance.

    Waiting for a call back now.


    Dear Customer,　
    You recently placed an order for a Samsung Galaxy S3 with eMobile.
    Unfortunately due to high demand, the Samsung you ordered is currently out of stock. We have been trying to source stock form alternative sources, however it is not possible to dispatch your order at this time. We are expecting delivery of this phone next Thursday 18th October and will process your order as priority. If we experience any further delays, a member of the team will contract you directly.
    If you have any further queries, or if you would like to order an alternative handset, please contact salessupport@eircom.ie. Alternatively you can call us on 01 7011572.
    Please accept our sincerest apologies for the inconvenience caused.
    Kind Regards,
    eMobile Sales Support Team:rolleyes:


  • Options
    #1151
    terencemc
    Registered Users Posts: 532 ✭✭✭terencemc


    let us know how you get on supercourse...im in the same boat


  • Advertisement
  • Options
    #1152
    long_b
    Registered Users Posts: 4,945 ✭✭✭long_b


    Ordered a Note 2 Wednesday night - haven't had any emails at all :(


  • Options
    #1153
    Turbulent Bill
    Registered Users Posts: 1,631 ✭✭✭Turbulent Bill


    I think the moral of the story is (if at all possible) to go into an eMobile store and buy the phone in person. You'll get the same (or nearly the same) offer as online/phone and can walk out with the phone, no messing with customer support.

    I got this offer at the eMobile store in Blanchardstown about two months ago, only took about 30mins and haven't had any problems since. There was no issue with handset costs as I got a free one on the offer, but even if there was it would be easier to resolve in person.


  • Options
    #1154
    Padraig Mor
    Registered Users Posts: 9,564 ✭✭✭Padraig Mor


    long_b wrote: »
    Ordered a Note 2 Wednesday night - haven't had any emails at all :(

    Same here. :mad:


  • Options
    #1155
    KDutchie
    Registered Users Posts: 23 ✭KDutchie


    superscouse wrote: »
    Dear Customer,　
    You recently placed an order for a Samsung Galaxy S3 with eMobile.
    Unfortunately due to high demand, the Samsung you ordered is currently out of stock. We have been trying to source stock form alternative sources, however it is not possible to dispatch your order at this time. We are expecting delivery of this phone next Thursday 18th October and will process your order as priority. If we experience any further delays, a member of the team will contract you directly.
    If you have any further queries, or if you would like to order an alternative handset, please contact salessupport@eircom.ie. Alternatively you can call us on 01 7011572.
    Please accept our sincerest apologies for the inconvenience caused.
    Kind Regards,
    eMobile Sales Support Team:rolleyes:

    I got the same email. Was told Wednesday I should have the phone by today but now that is back till next Thursday at the earliest. I also notice the price of the SIII is down to free for select unlimited and €89 on select 500. Wednesday this price was was €89 select unlimited and €139 on select 500.


  • Options
    #1156
    swampyk08
    Registered Users Posts: 101 ✭✭swampyk08


    I ordered the Note 2 on Wednesday and was told it would be delivered today (Friday). Just off the phone with them now and the order is still in the fulfillment stage but they are out of stock. It will be at least week before its back in.
    I didnt receive any emails from them either. Contract starts when I receive the phone.


  • Options
    #1157
    long_b
    Registered Users Posts: 4,945 ✭✭✭long_b


    swampyk08 wrote: »
    I ordered the Note 2 on Wednesday and was told it would be delivered today (Friday). Just off the phone with them now and the order is still in the fulfillment stage but they are out of stock. It will be at least week before its back in.
    I didnt receive any emails from them either. Contract starts when I receive the phone.

    Holy moly - just got this
    Dear Customer,　
    You recently placed an order for a Samsung Note 2 with eMobile.
    Unfortunately due to high demand, the Samsung you ordered is currently out of stock. We have been trying to source stock form alternative sources, however it is not possible to dispatch your order at this time. We are expecting delivery of this phone in three weeks and will process your order as priority. If we experience any further delays, a member of the team will contract you directly.
    If you have any further queries, or if you would like to order an alternative handset, please contact salessupport@eircom.ie. Alternatively you can call us on 01 7011572.
    Please accept our sincerest apologies for the inconvenience caused.
    Kind Regards,
    eMobile Sales Support Team


  • Options
    #1158
    swampyk08
    Registered Users Posts: 101 ✭✭swampyk08


    long_b wrote: »
    Holy moly - just got this

    Me too.


  • Options
    #1159
    cwboy
    Registered Users Posts: 312 ✭✭cwboy


    KDutchie wrote: »
    I got the same email. Was told Wednesday I should have the phone by today but now that is back till next Thursday at the earliest. I also notice the price of the SIII is down to free for select unlimited and €89 on select 500. Wednesday this price was was €89 select unlimited and €139 on select 500.

    I am waiting on this too and got the same email. I wonder can we cancel the order and buy again with the phone as free?


  • Options
    #1160
    bewhiched
    Registered Users Posts: 726 ✭✭✭bewhiched


    Hi guys I have an I pad and is asking me the code from my experia s for the Internet how can I get this I'm on e mobile picked my phone up yesterday and LOVE it thanks guys


  • Options
    #1161
    grandstream
    Registered Users Posts: 21 ✭grandstream


    long_b wrote: »
    Holy moly - just got this

    Me too, gutted.......


  • Advertisement
  • Options
    #1162
    Padraig Mor
    Registered Users Posts: 9,564 ✭✭✭Padraig Mor


    long_b wrote: »
    Holy moly - just got this

    Didn't even get the mail! :(


  • Options
    #1163
    TrustedApple
    Closed Accounts Posts: 5,678 ✭✭✭TrustedApple


    My father got a update today on the phone every his iPhone 5 16GB order has to wait i think from 5 to 10 says for it to come back in stock

    Not to bad all the same


  • Options
    #1164
    soundsham
    Registered Users Posts: 3,848 ✭✭✭soundsham


    signed up wed 12 o clock
    got iphone 5 today 3:40
    still in box.......opening tomorrow


  • Options
    #1165
    Mimikyu
    Registered Users Posts: 18,919 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Options
    #1166
    KDutchie
    Registered Users Posts: 23 ✭KDutchie


    cwboy wrote: »
    I am waiting on this too and got the same email. I wonder can we cancel the order and buy again with the phone as free?

    Is the deal even still on or is it over does anyone know? If it is then i would think it should be possible to cancel and reorder.....although they have already charged my credit card for the phone.


  • Options
    #1167
    long_b
    Registered Users Posts: 4,945 ✭✭✭long_b


    cwboy wrote: »
    I wonder can we cancel the order and buy again with the phone as free?

    But your plan would be the full 74 or whatever per month instead of 35 ?


  • Options
    #1168
    bewhiched
    Registered Users Posts: 726 ✭✭✭bewhiched


    Thanks very much captain Morgan


  • Options
    #1169
    cwboy
    Registered Users Posts: 312 ✭✭cwboy


    long_b wrote: »
    But your plan would be the full 74 or whatever per month instead of 35 ?
    Maybe so.

    Cant be ordered onsite now anyway.


  • Options
    #1170
    quad_red
    Registered Users Posts: 5,561 ✭✭✭quad_red


    until this Wednesday according to customer care this morning.

    Prices are now €139 for an S3 (up from €89 last week) to €299 for an iPhone 5 (same as last week).

    Neither are in stock.

    I am having serious data connectivity issues and so won't sign up until they resolve them.


  • Advertisement
  • Options
    #1171
    wolfyboy555
    Registered Users Posts: 1,435 ✭✭✭wolfyboy555


    Ordered last sun evening and they rang thurs saying my tax cert was out of date(which it was). I scanned in my in date one and emailed Thursday. Still no reply from them. Getting sick of waiting at this stage.


Advertisement