Bord Gais Tesco Voucher Query

faolteam

i was filling in my information to avail of the double offer for paying my Gas Bill but im a bit confused about filling it in


it asks at the very bottom to enter a Tesco Voucher , this is an 8 character code provided by tesco ,

can anyone tell me were i find that code i presumed it was the online code on the voucher but thats more than 8 digits , any clues ???

Jo Satan

There are two forms of tesco vouchers, the older type has an 8 digit code and must be applied for by post.

The newer type has a 12 digit code and deals can be applied for on-line

If you still have Clucard vouchers without an online code (older type), or if you want to use a combination of Clubcard vouchers without online codes and the new look clubcard vouchers, simply order your Deals by post.

http://www.tesco.ie/clubcard/deals/howtoorder.aspx

casio4

Blast, my name is on the bill and my husbands name is on the voucher so I can't use them:(

DubOnHoliday

casio4 wrote: »

Blast, my name is on the bill and my husbands name is on the voucher so I can't use them:(

I used a combination of my wifes tesco vouchers and my own to get the bord gais code.

PeterDuggan

casio4 wrote: »

Blast, my name is on the bill and my husbands name is on the voucher so I can't use them:(

No you can. When you redeem the Tesco vouchers you'll be emailed a unique code. You can enter that code against any BG account.

delos

I'm a little confused here

Are the new vouchers with the 8 digits delivered by post or by e-mail? I would have assumed that they would be e-mailed out but the "please allow 7 working days for deleivery" sounds like they are going in the post....

casio4

just did it thanks

casio4

delos wrote: »

I'm a little confused here

Are the new vouchers with the 8 digits delivered by post or by e-mail? I would have assumed that they would be e-mailed out but the "please allow 7 working days for deleivery" sounds like they are going in the post....

I got my 8 digit code within 20 minutes by email

ted1

Can I buy club card vouchers, it'd be great to get half price gas by preloading my account.

ablelocks

does anyone know if the vouchers can be used where payment is made by direct debit?

mudxfxa

Do I have to get one 5 euro tesco voucher to avail this offer? Will 3x1 euro tesco voucher or 5x1 euro tesco voucher work?

DubOnHoliday

mudxfxa wrote: »

Do I have to get one 5 euro tesco voucher to avail this offer? Will 3x1 euro tesco voucher or 5x1 euro tesco voucher work?

You can redeem vouchers of any value, doesnt have to be an even five or ten.

January

ablelocks wrote: »

does anyone know if the vouchers can be used where payment is made by direct debit?

Yes, they'll just amend your direct debit amount before they take it out. DD's can be varied, SO's can not.

vicwatson

DubOnHoliday wrote: »

You can redeem vouchers of any value, doesnt have to be an even five or ten.

Not true, I had one for 4.50 and it gave me and option of 2.50 or 5.00.

DubOnHoliday

vicwatson wrote: »

DubOnHoliday wrote: »

You can redeem vouchers of any value, doesnt have to be an even five or ten.

Not true, I had one for 4.50 and it gave me and option of 2.50 or 5.00.

True, I was able to choose any amount from 50 cents to five euro and I have already used my voucher which came from a combination of 6 different value tesco rewards.

parsi

Interesting how a Semi-State company has aligned itself with a private (and non-Irish) company.

faolteam

i enteerd all details etc got a bar on the right flashing up but still nothing saying my account was credited ???

ted1

parsi wrote: »

Interesting how a Semi-State company has aligned itself with a private (and non-Irish) company.

It's not that interesting....
It's run as a commercial entity.

Doodah7

parsi wrote: »

Interesting how a Semi-State company has aligned itself with a private (and non-Irish) company.

How is it interesting?? What's non-Irish about Tesco employing thousands of Irish people, paying Irish taxes, purchasing millions of euro worth of Irish products and Irish services?

DubOnHoliday

faolteam wrote: »

i enteerd all details etc got a bar on the right flashing up but still nothing saying my account was credited ???

its taken off your next bill... https://www.bordgaisenergyrewards.ie/faq/#faq-20

Apogee

faolteam wrote: »

i enteerd all details etc got a bar on the right flashing up but still nothing saying my account was credited ???

Give it a couple of days, then log in again to your Bord Gais account and click 'View transactions' - you should see a credit for the amount.

TheDriver

where can you email the 12 digit codes to get the 8 digit code back?

jonnny68

I didn't get any 8 character code by email, just tried to call but not open on Sunday, do they really have to make it so bloody complicated, if im finding it difficult you can only imagine old age pensioners who want to avail of this offer they wouldn't have the foggiest idea where to begin,it's absolutely ridiculous.

So now i have €10.50 worth of vouchers which are about to expire soon unless used and i can't redeem them against Bord Gais bill because ive no 8 character code so will just have to use them to buy groceries instead.

ROVER

jonnny68 wrote: »

I didn't get any 8 character code by email, just tried to call but not open on Sunday, do they really have to make it so bloody complicated, if im finding it difficult you can only imagine old age pensioners who want to avail of this offer they wouldn't have the foggiest idea where to begin,it's absolutely ridiculous.

So now i have €10.50 worth of vouchers which are about to expire soon unless used and i can't redeem them against Bord Gais bill because ive no 8 character code so will just have to use them to buy groceries instead.

If you phone Tesco club card they will roll your current vouchers on to your next statement.

jonnny68

ROVER wrote: »

If you phone Tesco club card they will roll your current vouchers on to your next statement.

Will call them tomorrow to see if they can shed some light on this, just been to a Tesco now and customer service hadn't a clue either

TamTaRam

DubOnHoliday wrote: »

its taken off your next bill... https://www.bordgaisenergyrewards.ie/faq/#faq-20

Well, maybe not taken off your next bill. I redeemed the vouchers in November 2012, paid 2 bills since then (Direct Debit) in full amount.
I don't understand why it takes so much time to actually pay the bill with Tesco vouchers.

faolteam

TamTaRam wrote: »

Well, maybe not taken off your next bill. I redeemed the vouchers in November 2012, paid 2 bills since then (Direct Debit) in full amount.
I don't understand why it takes so much time to actually pay the bill with Tesco vouchers.

I have put in 20, 20, 10,10,20 vouchers did the first two in june next one august and last two december, im still checking my online bills and still no reference to it been debited

any recommendations, does this take 6 months or something to clear ????

banchang

ted1 wrote: »

Can I buy club card vouchers, it'd be great to get half price gas by preloading my account.

Yes, by shopping in Tesco.

nitros7

faolteam wrote: »

I have put in 20, 20, 10,10,20 vouchers did the first two in june next one august and last two december, im still checking my online bills and still no reference to it been debited

any recommendations, does this take 6 months or something to clear ????

No Shouldn't take that long. It happened to me the first time and I rang Board Gais Rewards @ 1850 632 632 they sorted it out straight away. No problems since

gipi

The reduction from the vouchers isn't shown separately on the bills - the only way to know what's been deducted is to add up all the component parts of the bill (usage, PSO, carbon tax, VAT, etc) and compare it to the final amount due.

I was in touch with Bord Gais about this just before Christmas (having been completely bamboozled by the previous bill which also included price increases), and they told me that their billing system can't show the Tesco deductions separately yet, but that they're working on it.

OneQ

I see a credit on my bill for each Tesco voucher redeemed so easy enough to keep track they are being applied.

rampantglory

still havent seen my reductions even though ive emailed and rang....
was told there is a third verification process.. tesco bord gais and another but she was unable to tell me what that is...lol

dmeehan

Its the most convoluted and confusing process. You should be able to enter the barcode of the voucher into the BGRewards website. Simple as. Why you have to use one voucher, to get another voucher, to use that on another website is beyond me. Also the denominations available to redeem do not always match the values on your voucher so (sometimes) you cannot even use your vouchers. </rant>

wmpdd3

agree,, it takes ages. Also, the money doesnt come off the bill you currently owe, it comes off the next one. No matter when you enter the vouchers. If you leave bord gais after putting on vouchers, you lose them money.

Icepick

wmpdd3 wrote: »

agree,, it takes ages. Also, the money doesnt come off the bill you currently owe, it comes off the next one. No matter when you enter the vouchers. If you leave bord gais after putting on vouchers, you lose them money.

yes, that's life

TamTaRam

dmeehan wrote: »

Its the most convoluted and confusing process. You should be able to enter the barcode of the voucher into the BGRewards website. Simple as. Why you have to use one voucher, to get another voucher, to use that on another website is beyond me. Also the denominations available to redeem do not always match the values on your voucher so (sometimes) you cannot even use your vouchers. </rant>

You can actually use vouchers of any value e.g. if you;ve got a voucher worth 6.50 then you can buy Bord Gais Deal for 5.00 and Tesco will send you the remaining 1.50, not in cash, but they will convert it into a store voucher

Rory1

dmeehan wrote: »

Its the most convoluted and confusing process. You should be able to enter the barcode of the voucher into the BGRewards website. Simple as. Why you have to use one voucher, to get another voucher, to use that on another website is beyond me. Also the denominations available to redeem do not always match the values on your voucher so (sometimes) you cannot even use your vouchers. </rant>

I'm glad i'm not the only one that thinks this whole process is convoluted. It would put be off both Tesco and Bord Gais brands. Stupid.

RoryMurphyJnr

It's not difficult just read the instructions.
Any excess on the vouchers is credited back to you Tesco vouchers.

Rory1

RoryMurphyJnr wrote: »

It's not difficult just read the instructions.
Any excess on the vouchers is credited back to you Tesco vouchers.

I dont have a problem with excess. I have read the instructions.

The whole process is time consuming. It would have been made easier.

dmeehan

RoryMurphyJnr wrote: »

It's not difficult just read the instructions.
Any excess on the vouchers is credited back to you Tesco vouchers.

no one said it was difficult. I said it was convoluted and confusing. Thanks for your helpful RTFM hint. Well done!

Icepick

Rory1 wrote: »

I dont have a problem with excess. I have read the instructions.

The whole process is time consuming. It would have been made easier.

You are getting a 50% discount and it's not easy to connect 2 totally separate systems.

rampantglory

i think its annoying that you login to both sites but neither remember ure gprn or clubcard number... but then again ive saved about 75euro since september.... terrible system great offer

Rory1

rampantglory wrote: »

i think its annoying that you login to both sites but neither remember ure gprn or clubcard number... but then again ive saved about 75euro since september.... terrible system great offer

I have forgot nothing. Where are you getting this from?

rampantglory

Rory1 wrote: »

I have forgot nothing. Where are you getting this from?

Ive no idea what u forgot...
I was talking about the bord gas and tesco sites...

pugwall

Annoying system but great offer.

Rory1

pugwall wrote: »

Annoying system but great offer.

Yep, I would agree with that.

rampantglory

Rory1 wrote: »

Your posts make absolutely no sense. It is a good offer but I think they could have made it a little easier to use.

About as much sense as where u quoted me and said

Rory 1said...I have forgot nothing. Where are you getting this from?

rampantglory

Rory1 wrote: »

You referred to people not being able to remember their log on details. Look at your posts.

No as i already said i referred to the sites not remembering ur gprn number or ur clubcard number even though you have to login to both sites, read my posts

Terrible system great offer.....

Rory1

rampantglory wrote: »

No as i already said i referred to the sites not remembering ur gprn number or ur clubcard number even though you have to login to both sites, read my posts

Terrible system great offer.....

Sorry, my mistake 100%. Apologies, I should read things properly.

deelite

I save my club card points - I get all my points together in Nov/Dec. I think last year I received 120 (ish) and paid the gas (240). Yes it took about 10 minutes. I'd suggest if you could save your points do so.

rampantglory

nice