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UCD Mail in Outlook

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  • 26-05-2012 9:44am
    #1
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,395 Mod ✭✭✭✭


    I'm having difficulty getting this to work.

    The instructions on the UCD page are for staff only, so I have been following the gmail instructions: http://support.google.com/mail/bin/answer.py?hl=en&answer=77689

    My 'username' is firstname.lastname@ucdconnect.ie and my password is my ucdconnect password. However, when I set it up, a box keeps popping up asking me for my username and password (it's already filled in, but if I click OK, it comes up again, if I click OK again, it comes up again, etc. etc. - but when I click Cancel it waits about a minute before popping up again). The details are correct.

    Has anyone managed to get this to work properly? It's Outlook 2007 that I have, with Windows 7.

    Thanks


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    #2
    stop
    Registered Users Posts: 889 ✭✭✭stop


    **Timbuk2** wrote: »
    I'm having difficulty getting this to work.

    The instructions on the UCD page are for staff only, so I have been following the gmail instructions: http://support.google.com/mail/bin/answer.py?hl=en&answer=77689

    My 'username' is firstname.lastname@ucdconnect.ie and my password is my ucdconnect password. However, when I set it up, a box keeps popping up asking me for my username and password (it's already filled in, but if I click OK, it comes up again, if I click OK again, it comes up again, etc. etc. - but when I click Cancel it waits about a minute before popping up again). The details are correct.

    Has anyone managed to get this to work properly? It's Outlook 2007 that I have, with Windows 7.

    Thanks


    Try using firstname.lastname or your id number as your username (without @ucdconnect.ie)


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    #3
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,395 Mod ✭✭✭✭**Timbuk2**


    stop wrote: »
    Try using firstname.lastname or your id number as your username (without @ucdconnect.ie)

    No joy I'm afraid :(
    Bizarrely, when I was setting it up this morning, I tried using student number as ID first - it had the same result, but when I pressed cancel, it turns out I did in fact get one of those Outlook test emails in my UCD account - but it still won't work!


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    #4
    F.R.
    Registered Users Posts: 334 ✭✭F.R.


    Try using your student number with @ucd.ie leave off the connect.


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    #5
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,395 Mod ✭✭✭✭**Timbuk2**


    F.R. wrote: »
    Try using your student number with @ucd.ie leave off the connect.

    Doesn't work sadly! This is very strange, I thought it would be easy! Those gmail checkers can read email from it so it should work!


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    #6
    SirLemonhead
    Registered Users Posts: 2,013 ✭✭✭SirLemonhead


    You need to do one or two steps first that aren't listed in the gmail settings page.

    Have a look herehttp://www.ucd.ie/itservices/itsupport/ucdconnect/studentmail/faq/


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    #7
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,395 Mod ✭✭✭✭**Timbuk2**


    SirLemonhead wrote: »
    You need to do one or two steps first that aren't listed in the gmail settings page.

    Have a look herehttp://www.ucd.ie/itservices/itsupport/ucdconnect/studentmail/faq/

    Fantastic, thank you - that works :)
    It was the setting up the Gmail Apps password that was necessary!


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