Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Customer service??

Options
  • 29-05-2012 7:10pm
    #1
    steder
    Registered Users Posts: 135 ✭✭


    I was thinking of signing up with emobile and ive been watching this forum.
    I have posted in another thread that has not been answered as of yet.

    Just incase you didnt see it here is a link to the thread
    http://www.boards.ie/vbulletin/showthread.php?t=2056646645

    I also notice that some other threads have not been answered even though there are repersentives online.

    Do Emobile customer service only answer questions that they choose too?

    Is this the type of service i should expect if i do sign up?

    Thanks
    Steder


Comments

  • Options
    #2
    eMobile: Tony
    Company Representative Posts: 424 Verified rep ✭eMobile: Tony


    steder wrote: »
    I was thinking of signing up with emobile and ive been watching this forum.
    I have posted in another thread that has not been answered as of yet.

    Just incase you didnt see it here is a link to the thread
    http://www.boards.ie/vbulletin/showthread.php?t=2056646645

    I also notice that some other threads have not been answered even though there are repersentives online.

    Do Emobile customer service only answer questions that they choose too?

    Is this the type of service i should expect if i do sign up?

    Thanks
    Steder

    Hi Steder,

    Are you interested in signing up for Billpay or Prepay? Details of all the plans available can be found here: http://www.emobile.ie/phonesplansmore/plans/postpay/ and http://www.emobile.ie/phonesplansmore/plans/prepay/
    A reply has been posted to the link you provided.

    Let me know if you have any other queries.

    Tony


  • Options
    #3
    dublin daz
    Registered Users Posts: 480 ✭✭dublin daz


    steder wrote: »
    I was thinking of signing up with emobile and ive been watching this forum.
    I have posted in another thread that has not been answered as of yet.

    Just incase you didnt see it here is a link to the thread
    http://www.boards.ie/vbulletin/showthread.php?t=2056646645

    I also notice that some other threads have not been answered even though there are repersentives online.

    Do Emobile customer service only answer questions that they choose too?

    Is this the type of service i should expect if i do sign up?

    Thanks
    Steder

    Its unlimited for bill pay and limited to 59 minutes for prepay.

    I had to leave eMobile after 3 days because I was charged for iPhone activation SMS messages. In three days I racked up 10 messages to a UK number.

    Granted eMobile did offer refunds, but I can't keep calling up asking for refunds when other operators don't charge (zero rate) them in the first place.


Advertisement