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iTunes getting overcharged ..

  • 29-05-2012 10:36pm
    #1
    jcf
    Banned (with Prison Access) Posts: 1,081 ✭✭✭


    Hei,
    I got overcharged for an app on iTunes, said it was €2.xx and ended up paying €6.99, in my account, i have no history??

    :S

    is there a customer support email i can send ? probably not as i'd imagine
    this is a scam to get more money.


Comments

  • #2
    Sam Mac
    Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    iTunes is most definitely not a scam, my friend. It is used by hundreds of millions of people and record companies daily.

    Contact Apple on the helpline. Google 'Apple Ireland phone number' to find it


  • #3
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    jcf wrote: »
    Hei,
    I got overcharged for an app on iTunes, said it was €2.xx and ended up paying €6.99, in my account, i have no history??

    :S

    is there a customer support email i can send ? probably not as i'd imagine
    this is a scam to get more money.

    I suggest before you go throwing out accusations of scams that you double check what exactly you are doing and get your facts right. Apple did not get to where it is today by scamming people.

    You can look at your history in iTunes. It is extremely unusual for it not to appear, so double-check. In there, you will see a button titled "Report Problem". Start there.


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