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Big Problem with my Modem

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  • 30-05-2012 9:59am
    #1
    Conorp55
    Registered Users Posts: 43 ✭


    Hello, I recieved my modem yesterday, and have set it up this morning only to find out that the connection is horrible, its worse than what I had before, It wont even open a webpage, the dsl in on constant so I assume it has been connected up and such down at my exchange, I't says my signal strength is "weak" and "poor", I am close to the modem, closer to a friend who's modem work fine. Just wondering what in the world is going on ?


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Conorp55 wrote: »
    Hello, I recieved my modem yesterday, and have set it up this morning only to find out that the connection is horrible, its worse than what I had before, It wont even open a webpage, the dsl in on constant so I assume it has been connected up and such down at my exchange, I't says my signal strength is "weak" and "poor", I am close to the modem, closer to a friend who's modem work fine. Just wondering what in the world is going on ?


    Hi Conorp55,

    Everything is testing fine from the network side since you set up the new modem

    would you mind trying the checklist - http://bit.ly/K8ZA4P if you can & get back to me.

    Thanks, Mark


  • Options
    #3
    Conorp55
    Registered Users Posts: 43 ✭Conorp55


    Cheers for checking mark, the speed seems to be ok now, but the range of the modem seems to be quite limited, any suggestions ?


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    #4
    eircom: Ant
    Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Conorp55 wrote: »
    Cheers for checking mark, the speed seems to be ok now, but the range of the modem seems to be quite limited, any suggestions ?


    Thanks Conorp55,

    Glad to hear your broadband speed is fine again. The following LINK or our Community Forum may give you some suggestions regarding your modem -

    Community.eircom.net

    Best wishes,
    Ant


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