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Bank of Ireland Andriod App available to download today

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Comments

  • Closed Accounts Posts: 354 ✭✭Bank of Ireland: Pat


    Hi,

    Thanks for the appreciation. Unfortunately, we don't have the option of emailing the app directly to you. We've had the issue of the App not being made available in regions outside of Ireland and the UK before and passed on the feedback to our Mobile Banking team. We'll post here when we have any updates.

    Thanks again,
    Pat


  • Closed Accounts Posts: 2,267 ✭✭✭h57xiucj2z946q


    Anyone who has the app downloaded can take the apk off their handset and make it available for those who can't access it.

    I can do this for those, if it won't get me in trouble here?

    Also, BOI could give info on their signing cert:

    $ unzip -p com.bankofireland.mobilebanking-1.apk META-INF/BOIANDRO.RSA | keytool -printcert

    So a user can verify the cert on a version here to be sure it hasn't been tampered with or modified. The certs should be identical.


  • Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭laoisfan


    Hi

    I have used this app now for a few weeks and I have to say "Well done BOI!". Great 1st attempt. Not a lot I could find wrong with it.

    I am on a Samsung Galaxy 3 - Android 4.0.4.

    As regards "the system keyboard" issue. I use SwiftKey 3 and I run into this warning about it not being a system keyboard. I am wondering if it is possible for the app to use the system keyboard by default? Not sure, you would have to check with the developers and they in turn check the Android API.

    Other than that...great app!


  • Closed Accounts Posts: 371 ✭✭Bank of Ireland: Graham


    Hi laoisfan,

    As this is a security message, we currently have no plans to change it. However, thank you very much for your suggestion. We've forwarded it, along with your much appreciated feedback, to our Mobile Banking Team.

    Thanks again,
    Graham


  • Registered Users, Registered Users 2 Posts: 1,451 ✭✭✭thehomeofDob


    Hi BearNecessities,

    We have been notified of this issue previously. We have identified a resolution on the root access, which we hope to have in place very soon. Once it's in place users should no longer be asked for root access when downloading the app.

    Thanks
    Linda

    I haven't used the BOI app in a few days, still I had another root request just now. The issue still hasn't been fixed.


  • Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi thehomeofDob.

    Apologies if you are still experiencing issues when using the app.
    We are looking into this for you and will post here as soon as we hear back from our Mobile Banking Team.

    Thanks.
    Laura


  • Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭laoisfan


    Hi

    Samsung Galaxy S3.
    Recently updated to Android version 4.1.1

    The stock keyboard minimizes after entering required input for each input field

    e.g. enter certain digits of the pin code. For each field entry it minimizes.

    Once has to click the next field for the keyboard to re-appear to continue.

    This is rather annoying. Looks like BOI App issue, this is not happening with other apps which use the keyboard.

    Thanks.


  • Registered Users, Registered Users 2 Posts: 3,957 ✭✭✭Kopparberg Strawberry and Lime


    laoisfan wrote: »
    Hi

    Samsung Galaxy S3.
    Recently updated to Android version 4.1.1

    The stock keyboard minimizes after entering required input for each input field

    e.g. enter certain digits of the pin code. For each field entry it minimizes.

    Once has to click the next field for the keyboard to re-appear to continue.

    This is rather annoying. Is this a BOI App issue or ??

    Thanks.

    same here


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭kenyard


    its down to the keyboard rather than jellybean i reckon.
    im running a custom 4.1.2 rom and the stock keyboard on that (i dont know what it is, but its v similar) and it doesnt minimise after each entry.
    did my head in on the stock rom though alright. espeically when login wanted DOB aswell as 3 numbers of code :(

    i think its more an issue on samsungs part here than BOI app. another 2-4 weeks and the 4.2 android update should be out where its hopefulyl resolved ;)


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  • Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭laoisfan


    kenyard wrote: »
    its down to the keyboard rather than jellybean i reckon.
    im running a custom 4.1.2 rom and the stock keyboard on that (i dont know what it is, but its v similar) and it doesnt minimise after each entry.
    did my head in on the stock rom though alright. espeically when login wanted DOB aswell as 3 numbers of code :(

    i think its more an issue on samsungs part here than BOI app. another 2-4 weeks and the 4.2 android update should be out where its hopefulyl resolved ;)

    Thanks - but this is the only app affected. Weird!!


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭kenyard


    yeah well its the only app which has some sort of jump between entry of numbers that i have also.
    im just pointing out that its working on another rom of android. so its down to what samsung did to the jellybean rom as to whats causing the issue.
    the BOI app could be altered to let you enter all digits at once im sure, but maybe it would possibly make it less secure or something (im guessing thats why it is how it is) so if they dont, try not to begrudge them..
    imo it should be down to samsung to fix this. if one of you is on three, maybe mention it to them, as they are in contact with samsung about fixing connectivity issues on their jellybean update which resulted in them having to pull it until a fix is found


  • Closed Accounts Posts: 371 ✭✭Bank of Ireland: Graham


    Hi laoisfan and Kopparberg Strawberry and Lime,

    Thanks for posting. We have forwarded this to our Mobile Banking Team to investigate further. We'll let you know when we have any information on it.

    Thanks for your comments too, kenyard.

    Graham


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭kenyard


    Just a minor update on the above. Iv installed a prerelease of samsungs newest update to android 4.1.2 on the s3 to be released in december so approx 1month and the issue of disappearing keyboard has been resolved.
    This isnt a finalised version of the release but id be 99% it will stay like this. So that will fix the above complaints.
    Was completely a samsung keyboard software issue


  • Registered Users, Registered Users 2 Posts: 136 ✭✭briggy


    I know this forum is old but I would like to ask is there any plans on bringing the BOI app to Windows Phone Users?


  • Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi briggy, 

    Thank you for contacting us here on Boards.ie. 

    We have no immediate plans to introduce a mobile banking app for Windows Phone. If this changes, we will notify you here and throughout our other media channels. 

    Thank you for your comments and we have forwarded them to the relevant area. 

    Elaine 


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  • Registered Users, Registered Users 2 Posts: 12,748 ✭✭✭✭Ally Dick


    Please change the misspelt word Android in the title!


  • Registered Users, Registered Users 2 Posts: 68 ✭✭simonckenyon


    what is the story with root access. two years later and it still asking for it.


  • Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi simonckenyon,

    Thanks for contacting us here on Boards.

    As this is quite a technical query, we'll look into this for you and let you know as soon as we can.

    Thanks,
    Sarah


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