Contacting Customs

TeddyTedson

Apologies if I should be posting this somewhere else but I'm not sure where this would go.

I've been asked by an online retailer to check with my local post depot and customs because I contacted them about not receiving an item.
I've checked the post depot and nothing.
But customs. Surely they wouldn't take something off me and not let me know. I can't really find on google a number for them either.

I assumed they would have just apologised to me and shipped another one.

Has anyone ever had previous experiance with contacting the customs office for this kind of thing?
What rights do I have here, can they just refuse to send me another one?

Mickey Lover

Try posting in here - a lot of wise folks hanging around
http://www.boards.ie/vbulletin/forumdisplay.php?f=583

Sometimes customs would hang on to something if it was counterfeit other than that I'm not much help I'm afraid

Taco Corp

Are you going to tell us what you bought?

Pottler

Just ring them -"Howya bud, that customs there yeah? Well, D'use have me package of hash what never arrived ye ballixes?" Not suggesting you lost anything illegal Teddy, but if customs siezed it, maybe best to let it go? Import duty would probably take the shine off any foreign purchase if you had to pay it anyway.

SEPT 23 1989

heroin filled teddy bear?

hondasam

Can you not track the package? it should tell you where it is and how to contact them afaik.

Nodin

TeddyTedson wrote: »

Apologies if I should be posting this somewhere else but I'm not sure where this would go.

I've been asked by an online retailer to check with my local post depot and customs because I contacted them about not receiving an item.
I've checked the post depot and nothing.
But customs. Surely they wouldn't take something off me and not let me know. I can't really find on google a number for them either.

I assumed they would have just apologised to me and shipped another one.

Has anyone ever had previous experiance with contacting the customs office for this kind of thing?
What rights do I have here, can they just refuse to send me another one?

You one of them muslim fruit feckers Ted?

TeddyTedson

It's definitely not illegal, it's only coming from the UK.
I've never heard of a company wanting you to contact customs though, I don't think you can actually just ring them up and ask them to look for something.
They called to my door once with my parcel and told me if I wanted it I had to pay the vat on it because it was coming from USA.

Nodin

TeddyTedson wrote: »

It's definitely not illegal, it's only coming from the UK.
I've never heard of a company wanting you to contact customs though, I don't think you can actually just ring them up and ask them to look for something.
They called to my door once with my parcel and told me if I wanted it I had to pay the vat on it because it was coming from USA.

Ye still haven't said what it is......

TeddyTedson

hondasam wrote: »

Can you not track the package? it should tell you where it is and how to contact them afaik.

Most companies have tracked parcels now alright but a few still seem to just ship it cheaply.
Probably some asshole took it when they see it's not registered. :mad:
Cost me €150 too. And I've only bought from them once before so it might look bad.

TeddyTedson

Nodin wrote: »

Ye still haven't said what it is......

Ah it's nothing that exciting, I just don't want to say :P
You'd be disappointed if I told you. It's just a few bits.

Nodin

TeddyTedson wrote: »

Ah it's nothing that exciting, I just don't want to say :P
You'd be disappointed if I told you. It's just a few bits.

Go on.

Go on, go on, go on.


Go on.

Nodin

TeddyTedson wrote: »

Ah it's nothing that exciting, I just don't want to say :P
You'd be disappointed if I told you. It's just a few bits.

Its either porn or a boys toy of some description, isn't it.....

mikom

TeddyTedson wrote: »

Ah it's nothing that exciting, I just don't want to say :P
You'd be disappointed if I told you. It's just a few bits.

"Hello Teddy, customs here......... would you like to explain to us what a flesh-light is?"

Gummy Panda

Supplements?

TeddyTedson

Nodin wrote: »

Go on.

Go on, go on, go on.


Go on.

Veet, lots and lots of Veet. Happy:D

hondasam

TeddyTedson wrote: »

Most companies have tracked parcels now alright but a few still seem to just ship it cheaply.
Probably some asshole took it when they see it's not registered. :mad:
Cost me €150 too. And I've only bought from them once before so it might look bad.

Have you got back onto the supplier? They should sort it for you, is it insured if it gets lost?

How was it shipped by air or sea?

Chucken

Its not my birthday pressie then?

TeddyTedson

Gummy Panda wrote: »

Supplements?

No but I've got some good ones in before and never an issue.
A RPN item;)

Nodin

TeddyTedson wrote: »

Veet, lots and lots of Veet. Happy:D

Get Thee To The Ladies Lounge With Thine Feminine Products!!!!!!!


Or a hut out the back. I'm easy either way.

Larianne

TeddyTedson wrote: »

But customs. Surely they wouldn't take something off me and not let me know. I can't really find on google a number for them either.

Really?

http://www.revenue.ie/en/contact/customs-division.html

some random drunk

TeddyTedson wrote: »

Ah it's nothing that exciting, I just don't want to say :P
You'd be disappointed if I told you. It's just a few bits.

Nine times out of ten it's an electric razor. But … every once in a while … it's a dildo. Of course, it's company policy never to imply ownership in the event of a dildo. We have to use the indefinite article, "a dildo", never … your dildo.

ejmaztec

Quickest way to get hold of customs is to wedge 8 kilos of cocaine up your rectum and wander sheepishly around the local airport.

TeddyTedson

Larianne wrote: »

Really?

http://www.revenue.ie/en/contact/customs-division.html

I was revenue.ie come up on google and for some reason assumed it wouldn't on that site:o

Thanks

TeddyTedson

Chucken wrote: »

Its not my birthday pressie then?

Can't be, you're only here a month:P