Red Ring problem

ugglasdav

hi there, having a problem with my xbox over the least few days, every like 15-30 mins the bottom left red ring goes on, the screen goes black and i have to unplug the xbox to get it restarted, i went to xbox's support page and it said to unplug everything and try it again, so unpluged everything and turned my xbox back on, and it still keeps red ringing, anyone know any other reasons for this?. P.S its the old arcade xbox

Reamer Fanny

It's got RRoD and your probably out of warranty best hope of having it working again is to bring it to a repair shop

Gumbi

justryan wrote: »

It's got RRoD and your probably out of warranty best hope of having it working again is to bring it to a repair shop

Huh? The shop is obliged to sell something of merchentable value. AFAIK, the "1 year warranty" doesn't affect your statutory rights.

If you've had it for less than three, maybe two years, the shop must pay for it's repair/refund/replacement.

If they say no, the warranty is for one year only, give them the finger and send a letter to small claims (15 euro I think). You'll win.

Paulie Gualtieri

i think theres a special cream you can get to fix your red ring .

Meesared

Paulie Gualtieri wrote: »

i think theres a special cream you can get to fix your red ring .

Im not sure if youre serious but that only makes it funnier XD

PhlegmyMoses

Gumbi wrote: »

Huh? The shop is obliged to sell something of merchentable value. AFAIK, the "1 year warranty" doesn't affect your statutory rights.

If you've had it for less than three, maybe two years, the shop must pay for it's repair/refund/replacement.

If they say no, the warranty is for one year only, give them the finger and send a letter to small claims (15 euro I think). You'll win.

MS have a 3 year warranty for 3 red lights.

Gumbi

PhlegmyMoses wrote: »

Gumbi wrote: »

Huh? The shop is obliged to sell something of merchentable value. AFAIK, the "1 year warranty" doesn't affect your statutory rights.

If you've had it for less than three, maybe two years, the shop must pay for it's repair/refund/replacement.

If they say no, the warranty is for one year only, give them the finger and send a letter to small claims (15 euro I think). You'll win.

MS have a 3 year warranty for 3 red lights.

It depends on the specific one I think. In any case it's the shop's responsibility, not Microsoft's to sort it out for you (regardless ofwhether Microsoft cooperates with them).

PhlegmyMoses

Gumbi wrote: »

It depends on the specific one I think. In any case it's the shop's responsibility, not Microsoft's to sort it out for you (regardless ofwhether Microsoft cooperates with them).

Yes, the 360s does not fall under this. Any model other than the 360s falls under this 3 year warranty. It is the same for the E74 error.

Meesared

Gumbi wrote: »

It depends on the specific one I think. In any case it's the shop's responsibility, not Microsoft's to sort it out for you (regardless ofwhether Microsoft cooperates with them).

Not entirely true, and youd be as well off organising the repair through MS anyway, as the shop would only be doing the same thing, only it would be sent from there rather than your own house.

Gumbi

Meesared wrote: »

Gumbi wrote: »

It depends on the specific one I think. In any case it's the shop's responsibility, not Microsoft's to sort it out for you (regardless ofwhether Microsoft cooperates with them).

Not entirely true, and youd be as well off organising the repair through MS anyway, as the shop would only be doing the same thing, only it would be sent from there rather than your own house.

What's not entirely true?

Going through Microsoft would likely be less hassle, however, if it falls under the category of non-applicable red rings, it'll have to be through the shop.

Meesared

Gumbi wrote: »

What's not entirely true?

Going through Microsoft would likely be less hassle, however, if it falls under the category of non-applicable red rings, it'll have to be through the shop.

No it doesn't? In fact the shop do not have to handle repairs outside the standard warranty (2 years)

Gumbi

Meesared wrote: »

Gumbi wrote: »

What's not entirely true?

Going through Microsoft would likely be less hassle, however, if it falls under the category of non-applicable red rings, it'll have to be through the shop.

No it doesn't? In fact the shop do not have to handle repairs outside the standard warranty (2 years)

Well, it may be possible to make an argument for 3 years or less. What I'm saying is that there are various red rings error out there, and that Microsoft only has an extended warranty for specific error codes IIRC.

Technically the shop should facilitate any kind of breakdown issues within 2 years, perhaps 3.

Gumbi

PhlegmyMoses wrote: »

Gumbi wrote: »

Huh? The shop is obliged to sell something of merchentable value. AFAIK, the "1 year warranty" doesn't affect your statutory rights.

If you've had it for less than three, maybe two years, the shop must pay for it's repair/refund/replacement.

If they say no, the warranty is for one year only, give them the finger and send a letter to small claims (15 euro I think). You'll win.

MS have a 3 year warranty for 3 red lights.

Right, but not for all variations IIRC. (Not 100% sure on that). The shop is obliged to handle the issue for you anyways.

Felexicon

Gumbi wrote: »

Well, it may be possible to make an argument for 3 years or less. What I'm saying is that there are various red rings error out there, and that Microsoft only has an extended warranty for specific error codes IIRC.

Technically the shop should facilitate any kind of breakdown issues within 2 years, perhaps 3.

Incorrect. The 3 red lights is the issue. There are no other errors possible as you will have no picture on screen to specify.

It's simple. If you see 3 red lights on the front of your console MS will give you a 3 year warranty

Meesared

Gumbi wrote: »

Right, but not for all variations IIRC. (Not 100% sure on that). The shop is obliged to handle the issue for you anyways.

The shop isnt obliged to handle it outside the standard 2 years, I really have no idea why you are directing the OP to where he bought it, they would be far better off contacting MS and sorting out a repair with them, its more straightforward and covenient.

And yes, MS do cover all red ring issues with the 3 year warranty

Gumbi

Meesared wrote: »

Gumbi wrote: »

Right, but not for all variations IIRC. (Not 100% sure on that). The shop is obliged to handle the issue for you anyways.

The shop isnt obliged to handle it outside the standard 2 years, I really have no idea why you are directing the OP to where he bought it, they would be far better off contacting MS and sorting out a repair with them, its more straightforward and covenient.

And yes, MS do cover all red ring issues with the 3 year warranty

I was under the impression that not all red rings constituted the three year warranty. My bad.

ugglasdav

think i got my problem sorted, raised my xbox of the ground for better cooling and it seem to fix the problem

Meesared

It's a temporary fix, you can be sure your console is on its last legs, you would be best off checking how long is left on your Warranty (if any)