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Broadband ??

Quazzie · 2012-06-12 22:46:56

I recently 'upgraded' to 25mb broadband under the provisio from the girl selling it to me that my line was recently tested and was guaranteed to be capable of 10mb+ contention free. I signed up, upgrading from my 8mb deal and awaiting the increase in speed. My new router arrived in the post and I installed it with glee…

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12-06-2012 11:46pm

#1

Quazzie

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Join Date: May 2008

Posts: 28426

I recently 'upgraded' to 25mb broadband under the provisio from the girl selling it to me that my line was recently tested and was guaranteed to be capable of 10mb+ contention free. I signed up, upgrading from my 8mb deal and awaiting the increase in speed. My new router arrived in the post and I installed it with glee awaiting my much faster broadband.

It was never to be though. Its actually slower than its ever been.

Is this considered broadband?
http://www.speedtest.net/result/2005431567.png
How is that figure even possible on a contention free 25mb connection?

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#2 13-06-2012 3:25pm
eircom: Mark

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Join Date: November 2009

Posts: 3434

Quazzie wrote: »

I recently 'upgraded' to 25mb broadband under the provisio from the girl selling it to me that my line was recently tested and was guaranteed to be capable of 10mb+ contention free. I signed up, upgrading from my 8mb deal and awaiting the increase in speed. My new router arrived in the post and I installed it with glee awaiting my much faster broadband.

It was never to be though. Its actually slower than its ever been.

Is this considered broadband?
http://www.speedtest.net/result/2005431567.png
How is that figure even possible on a contention free 25mb connection?

Hi Quazzie,

Can you PM me with your telephone number or eircom account number, and I will run a few checks on the broadband connection / speed.

Thanks, Mark

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#3 21-06-2012 11:47am
Barca

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Join Date: February 2006

Posts: 1

Does anyone know of a broadband supplier that can deliver consistent speeds (unlike eircom) of not less than 3Meg for broadband/phone/TV?

Broadband alone would be good, if not.

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#4 30-09-2012 3:28pm
sedric

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Join Date: December 2011

Posts: 49

Depends where you live.It's that simple.

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#5 09-01-2013 2:56pm
Quazzie

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Join Date: May 2008

Posts: 28426

eircom: Mark wrote: »

Hi Quazzie,

Can you PM me with your telephone number or eircom account number, and I will run a few checks on the broadband connection / speed.

Thanks, Mark

Just an update on this. I got call from a technician and after maybe 10 minutes and a software update I got the speeds I was after. Apologies for the delay in getting back and bumping an old thread, but just wanted to show my appreciation to the guys on Boards for getting it sorted.

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#6 09-01-2013 3:09pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Hi Quazzie

I'm glad to hear this has been resolved and thanks for the feedback!

Regards

Al

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