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Eircom and Broadband advice needed

erasmust · 2012-06-14 19:20:42

Hi all, I've recently installed a phone line with the view to getting broadband (my neighbours have it). Got connected last week and called eircom to be told my line doesnt qualify. I don't understand this and the girl on the phone couldn't explain either muttering possibilities about split lines or something - she just…

14-06-2012 8:20pm

#1

erasmust

Registered Users Posts: 3 ✭

Join Date: June 2012

Posts: 1

Hi all,
I've recently installed a phone line with the view to getting broadband (my neighbours have it). Got connected last week and called eircom to be told my line doesnt qualify. I don't understand this and the girl on the phone couldn't explain either muttering possibilities about split lines or something - she just read what was on her screen. My neighbour is about 30 metres past my house and on the end of the exchange and they have it for the last three years. The line from my house to the pole is new so it cant be a problem. Is there anything I can do? Any advice anyone would recommend would be really appreciated.
Thanks all.

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Comments

#2 14-06-2012 11:01pm

colm_mcm

Registered Users, Registered Users 2 Posts: 73,472 ✭✭✭✭

Join Date: December 2005

Posts: 72194

Could be a carrier line, they shouldve known that though...

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