iphone 4s keeps turning itself on and can't fully get it off.

Bummer1234

Hey All,

Problem with my iphone 4s, When i turn it off, It automatically turns on itself and basically can't turn it off fully at all, When the battery goes dead it appears to keep trying to turn on.

Any idea's what the problem could be and how to mend it?

Running on ios 5.1.1 btwso im up to date.

Thanks.

Bummer1234

Anybody ever come across this problem?

kjl

I have never heard of this error before and I've seen most of them, but if I had to hazard a guess I would think that maybe there is an issue with the dock connector. When you plug the phone in to a power source it turns itself on so it could be a crossed pin on the bottom port.

as a solution you could put it into air plane mode which uses minimal power.

as it's a 4s you still have the option to send it back to apple for repair.

Bummer1234

kjl wrote: »

I have never heard of this error before and I've seen most of them, but if I had to hazard a guess I would think that maybe there is an issue with the dock connector. When you plug the phone in to a power source it turns itself on so it could be a crossed pin on the bottom port.

as a solution you could put it into air plane mode which uses minimal power.

as it's a 4s you still have the option to send it back to apple for repair.

Cheers for the reply kjl,

Its a strange one alrite cause i can't come accross it much on the internet,

I can turn it off,Hav it pluged in and it won't come on, But when I that the plug out it come on automatically, Only way is by sticking it on Air plane mode but wouldn't mind turning it once in awhile if you know what I mean Just one of them bugs that is annoying me.

Also Am I better bringing it to Vodafone or Compub stores in Dublin?

I'm having the same issue since Sunday. Only noticed as I was trying to turn it off during a flight. I don't really turn my phone off ever but there are times when I'm low on battery and might turn it off to use later.

biko

You guys on the last ios version?

Bummer1234

biko wrote: »

You guys on the last ios version?

Yep, Im on iOS 5.1.1

Alt_M

Have you tried backing up and then restoring the iPhone using iTunes? I know its a bit extreme but usually helps resolve software issues.

Also I'm presuming you've tried a soft reset?

No I haven't updated yet.

Bummer1234

Alt_M wrote: »

Have you tried backing up and then restoring the iPhone using iTunes? I know its a bit extreme but usually helps resolve software issues.

Also I'm presuming you've tried a soft reset?

I ahve tried a soft reset but to no avail, I will try restoring the iphone after awhile if all else fails :mad:

CBLFC96

How old is the Iphone? If it is still within the 12 month warrenty period, get in touch with Apple as they will send you out a new Iphone within two to three working days for free and will also arrange to have your old one collected by courier for nothing as well.
Well at least thats what they did for me when I had to get mine replaced!

Alt_M

Worth a shot! and if its not under warranty then you can go through the hassle of restoring through iTunes! After that... won't go there!

Bummer1234

CBLFC96 wrote: »

How old is the Iphone? If it is still within the 12 month warrenty period, get in touch with Apple as they will send you out a new Iphone within two to three working days for free and will also arrange to have your old one collected by courier for nothing as well.
Well at least thats what they did for me when I had to get mine replaced!

Only got the phone before christmas, Does anyone have a way i can contact apple phone/email?

Alt_M

Bummer1234 wrote: »

Only got the phone before christmas, Does anyone have a way i can contact apple phone/email?

Start HERE

CBLFC96

Bummer1234 wrote: »

CBLFC96 wrote: »

How old is the Iphone? If it is still within the 12 month warrenty period, get in touch with Apple as they will send you out a new Iphone within two to three working days for free and will also arrange to have your old one collected by courier for nothing as well.
Well at least thats what they did for me when I had to get mine replaced!

Only got the phone before christmas, Does anyone have a way i can contact apple phone/email?

I rang compu B to get the number and they gave me a direct number. Ill see if I still have the number when I get home

CBLFC96

CBLFC96 wrote: »

Bummer1234 wrote: »

CBLFC96 wrote: »

How old is the Iphone? If it is still within the 12 month warrenty period, get in touch with Apple as they will send you out a new Iphone within two to three working days for free and will also arrange to have your old one collected by courier for nothing as well.
Well at least thats what they did for me when I had to get mine replaced!

Only got the phone before christmas, Does anyone have a way i can contact apple phone/email?

I rang compu B to get the number and they gave me a direct number. Ill see if I still have the number when I get home

Im pretty sure I rang this number: 1850 946 191

Bummer1234

Got onto apple about it via there website and they sent out a box for me to post it back to them... Iphone-less for a few days.