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Complaint regarding payment protection

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  • 22-06-2012 10:52am
    #1
    fifth
    Registered Users Posts: 3,135 ✭✭✭


    Hi,

    Wrote a long letter to your complaints manager in november after a series of calls to customer care which were very unhelpful.

    This issue has not been resolved and nobody seems interested - can a BOI representative on boards.ie please help me get this issue resolved and PM me.

    Thanks.


Comments

  • Options
    #2
    Bank of Ireland: Pat
    Closed Accounts Posts: 354 ✭✭Bank of Ireland: Pat


    Hi funkyflea,

    I understand your frustration. I've raised this on your behalf with our Customer Care department. Would you please PM me with your name and contact number and I will arrange for a member of our Customer Care team to give you a call to follow up on your original complaint?

    Thanks
    Pat


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