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Complaint regarding payment protection

fifth · 2012-06-22 09:52:42

Hi, Wrote a long letter to your complaints manager in november after a series of calls to customer care which were very unhelpful. This issue has not been resolved and nobody seems interested - can a BOI representative on boards.ie please help me get this issue resolved and PM me. Thanks.

22-06-2012 09:52AM

#1

fifth

Registered Users, Registered Users 2 Posts: 3,135 ✭✭✭

Join Date: November 2004

Posts: 2979

Hi,

Wrote a long letter to your complaints manager in november after a series of calls to customer care which were very unhelpful.

This issue has not been resolved and nobody seems interested - can a BOI representative on boards.ie please help me get this issue resolved and PM me.

Thanks.

0

Comments

#2 22-06-2012 02:55PM

Bank of Ireland: Pat

Closed Accounts Posts: 354 ✭✭

Join Date: March 2012

Posts: 347

Hi funkyflea,

I understand your frustration. I've raised this on your behalf with our Customer Care department. Would you please PM me with your name and contact number and I will arrange for a member of our Customer Care team to give you a call to follow up on your original complaint?

Thanks
Pat

0