Email Notifications not working?

Das Kitty

Hey,

I don't seem to be getting any email notifications on PMs this evening. It was all working dandy this morning.

I thought it was just me until someone else mentioned it just now. I know it's happened before.

Ta,

DK

xsiborg

just a quick one on this, i thought the same myself when just today it was happening, until i checked my junk mail folder on the laptop, and there they all were, im using a hotmail address in outlook 2010 if that helps?

Das Kitty

That's interesting. They're in there all right.

Hmm. There are about three others with the same thing just this afternoon. I wonder if it's a mail provider thing.

Boards.ie: Paddy

Are you both on hotmail?

Das Kitty

No, I'm on gmail.

xsiborg

are you using outlook 2010 kitty to sync your gmail or just accessing your it via the gmail site itself?

i just thought it could have been caused by a recent windows update to microsoft office's junk mail filter till you mentioned gmail.

Das Kitty

Just the web client.

rebel girl 15

Hope this in the right place - but not sure where else to go

Basically I'm not receiving any email notifications for the threads I'm subscribed to - last email was at 16.29. Checked my settings and as far as I can see, my default is for instant email notification of new posts, but this has stopped happening. Don't think I did anything to cause it - but want to fix it asap

xsiborg

rebel girl 15 wrote: »

Hope this in the right place - but not sure where else to go

Basically I'm not receiving any email notifications for the threads I'm subscribed to - last email was at 16.29. Checked my settings and as far as I can see, my default is for instant email notification of new posts, but this has stopped happening. Don't think I did anything to cause it - but want to fix it asap

check your junk mail folder rebel girl, they're probably in there. i dont know why the various e-mail clients are now classing @boards.ie domain as junk mail, but this thread could probably be merged with the one just underneath it...

seamus

Same here. Got a PM last night around midnight, no email notification. Checked my spam folder and there it was.

Gmail, web client only.

Headers:

Delivered-To: xxxxx@gmail.com
Received: by 10.231.204.85 with SMTP id fl21csp147495ibb;
        Mon, 25 Jun 2012 15:56:48 -0700 (PDT)
Received: by 10.180.96.106 with SMTP id dr10mr27792964wib.3.1340665007143;
        Mon, 25 Jun 2012 15:56:47 -0700 (PDT)
Return-Path: <no-reply@boards.ie>
Received: from clifford.boards.ie (monster.boards.ie. [89.234.66.106])
        by mx.google.com with ESMTPS id ch4si511639wib.19.2012.06.25.15.56.46
        (version=TLSv1/SSLv3 cipher=OTHER);
        Mon, 25 Jun 2012 15:56:47 -0700 (PDT)
Received-SPF: pass (google.com: domain of no-reply@boards.ie designates 89.234.66.106 as permitted sender) client-ip=89.234.66.106;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of no-reply@boards.ie designates 89.234.66.106 as permitted sender) smtp.mail=no-reply@boards.ie
Received: from www-data by clifford.boards.ie with local (Exim 4.76)
	(envelope-from <no-reply@boards.ie>)
	id 1SjID8-0001Ih-BZ
	for xxxxx@gmail.com; Mon, 25 Jun 2012 23:56:46 +0100
To: xxxxx
Subject: New Private Message at boards.ie
X-PHP-Originating-Script: 0:class_mail.php
From: "boards.ie" <no-reply@boards.ie>
Auto-Submitted: auto-generated
Message-ID: <20120625225646.c9b0f9c609b0@touch.boards.ie>
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: 8bit
X-Priority: 3
X-Mailer: vBulletin Mail via PHP
Date: Mon, 25 Jun 2012 23:56:46 +0100

Boards.ie: Paddy

Thanks for the reports guys we're looking into it. One of our load balancers went down yesterday so we're running all traffic through the backup at the moment, that's a potential source of problem.

[EDIT]

That's exactly the problem, our backup load balancers is in a black list. We'll have a solution ASAP.

rebel girl 15

xsiborg wrote: »

check your junk mail folder rebel girl, they're probably in there. i dont know why the various e-mail clients are now classing @boards.ie domain as junk mail, but this thread could probably be merged with the one just underneath it...

Nope, not there - already checked!

Thanks Paddy!

rebel girl 15

Working again for me - thanks!

Bannasidhe

Am on hotmail. Checked the junk/spam folders but nothing since yesterday morning.

Bannasidhe

Bannasidhe wrote: »

Am on hotmail. Checked the junk/spam folders but nothing since yesterday morning.

and as soon as I posted that I got a notification!

Boards.ie: Paddy

Great stuff the problem should be resolved now. We've gotten our backup load balancer removed from that spam list and we've switched back to the primary. Any email that was rejected should come in over the next few hours if it hasn't already come in. Anything else should be in your spam folder.

Thanks for letting us know about this guys, reports like this make it much easier for us to spot and fix problems quickly.